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Hall Green Health

PCN General Practice Assistant (GPA)

Information:

This job is now closed

Job summary

A new role has arisen within Community Care PCN to welcome a General Practice Assistant. This is a new and innovative role designed to allow our GPs to minimise the time they spend on paperwork and administration, freeing them up for more time to spend with patients.

You will be working in an innovative and forward-thinking environment, assisting GPs with tasks.

Main duties of the job

  • Sorting PCN clinical post and prioritising for the GP in terms of actions. Signposting some post to others.
  • Extracting all information from clinical letters that needs coding and adding to notes
  • Arranging appointments, referrals, tests and follow up appointments of patients
  • Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
  • Dipping urine, taking blood pressure, ECGs & phlebotomy
  • Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2
  • Explaining treatment procedures to patients
  • Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
  • Support the GP with immunisations/wound care

About us

Community Care Hall Green PCN in an innovative and forward thinking PCN, with community health at its heart. The PCN has over 47,000 patients spread across 3 surgeries across South Birmingham and Solihull.

The unity between Hall Green Health, Northbrook Health Centre and Swanswell Medical Centre provides for a unique working environment, that the right candidate would thrive in. You could be working accross all, or just one, of these practices.

Details

Date posted

14 December 2023

Pay scheme

Other

Salary

Depending on experience Band 3-4 dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1924-22-1985

Job locations

Northbrook Health Centre

93 Northbrook Road

Shirley

Solihull

West Midlands

B90 3LX


Swanswell Medical Centre

370 Gospel Lane

Birmingham

B27 7AL


Hall Green Health Centre

Stratford Road

Hall Green

Birmingham

B28 8BG


Job description

Job responsibilities

A General Practice Assistant will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

These tasks will include a blend of administrative and simple clinical tasks, and will require a desire to learn clinical terminology and procedures.

A day could involve: sorting PCN clinical post and sorting by urgency; coding this post onto the system, using correct clinical terminology; preparing a nervous patient for an appointment; taking observations of the patient; arranging a follow up appointment; completing simple non-opinion forms for the GP to sign and liaising with external agencies.

We would expect the role filler to be able to follow health and safety guidance and handle patient and business information confidentially. We would also expect the role filler to be able to interact in a polite and kind manner with our patients.

This is an exciting opportunity for the right person wishing to develop their clinical and management practice in a fast moving practice in the heart of the community. The supervising team have a wealth of experience in general practice which will undoubtedly provide the opportunity for the new appointee to develop their knowledge and shape the position within a dynamic clinical team.

Job description

Job responsibilities

A General Practice Assistant will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

These tasks will include a blend of administrative and simple clinical tasks, and will require a desire to learn clinical terminology and procedures.

A day could involve: sorting PCN clinical post and sorting by urgency; coding this post onto the system, using correct clinical terminology; preparing a nervous patient for an appointment; taking observations of the patient; arranging a follow up appointment; completing simple non-opinion forms for the GP to sign and liaising with external agencies.

We would expect the role filler to be able to follow health and safety guidance and handle patient and business information confidentially. We would also expect the role filler to be able to interact in a polite and kind manner with our patients.

This is an exciting opportunity for the right person wishing to develop their clinical and management practice in a fast moving practice in the heart of the community. The supervising team have a wealth of experience in general practice which will undoubtedly provide the opportunity for the new appointee to develop their knowledge and shape the position within a dynamic clinical team.

Person Specification

Experience

Essential

  • Worked in customer or patient facing roles previously
  • Ability to use Microsoft Office (Word, Excel, etc)

Desirable

  • Experience using clinical systems (EMIS, SystmOne)
  • Previous healthcare experience would be advantageous

Skills and Abilities

Essential

  • Ability to remain calm when dealing with difficult or distressed people.
  • Ability to work on own initiative and as part of a team.
  • Able to think ahead and anticipate issues.
  • Ability to be assertive, but polite and patient.
  • Excellent organisation skills required along with ability to prioritise and work to very high standards of performance.
  • Commitment to health and safety, equal opportunities and anti-discriminatory practices in employment and service provision.
  • Understanding of the needs for confidentiality and compliance with service regimes.
Person Specification

Experience

Essential

  • Worked in customer or patient facing roles previously
  • Ability to use Microsoft Office (Word, Excel, etc)

Desirable

  • Experience using clinical systems (EMIS, SystmOne)
  • Previous healthcare experience would be advantageous

Skills and Abilities

Essential

  • Ability to remain calm when dealing with difficult or distressed people.
  • Ability to work on own initiative and as part of a team.
  • Able to think ahead and anticipate issues.
  • Ability to be assertive, but polite and patient.
  • Excellent organisation skills required along with ability to prioritise and work to very high standards of performance.
  • Commitment to health and safety, equal opportunities and anti-discriminatory practices in employment and service provision.
  • Understanding of the needs for confidentiality and compliance with service regimes.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hall Green Health

Address

Northbrook Health Centre

93 Northbrook Road

Shirley

Solihull

West Midlands

B90 3LX


Employer's website

https://www.hallgreenhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hall Green Health

Address

Northbrook Health Centre

93 Northbrook Road

Shirley

Solihull

West Midlands

B90 3LX


Employer's website

https://www.hallgreenhealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Support Manager

Sharon Friel

sharon.friel@nhs.net

Details

Date posted

14 December 2023

Pay scheme

Other

Salary

Depending on experience Band 3-4 dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1924-22-1985

Job locations

Northbrook Health Centre

93 Northbrook Road

Shirley

Solihull

West Midlands

B90 3LX


Swanswell Medical Centre

370 Gospel Lane

Birmingham

B27 7AL


Hall Green Health Centre

Stratford Road

Hall Green

Birmingham

B28 8BG


Supporting documents

Privacy notice

Hall Green Health's privacy notice (opens in a new tab)