Teldoc

Receptionist

The closing date is 04 February 2026

Job summary

Interviews will be held on 20th February 2026.

We are looking for x1 Receptionist, working between the hours of 8:00am and 6:30pm, Monday to Friday, on a 4 week flexi rota.

The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.

Main duties of the job

The job is in a fast paced environment working as a team player as part of a team at all Shifnal sites.

About us

The role is based at any of the two Shifnal and Priorslee practices, but you may be required to provide cover at the Teldoc sites, so you must be able to travel.

Hours of work will be between the hours of 8am and 6.30pm, fully flexible, to include 1 Saturday per month.

PREVIOUS APPLICANTS NEED NOT APPLY.

Details

Date posted

26 January 2026

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1923-26-0007

Job locations

Shifnal & Priorslee Medical Practice

Gatcombe Way

Priorslee

Telford

Shropshire

TF2 9GZ


Shifnal & Priorslee Medical Practice

Haughton Road

Shifnal

Shropshire

TF11 8DD


Job description

Job responsibilities

  • To become familiar with Practice procedures and protocols, and comply with them
  • To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
  • To open and close sites
  • To play a part in all Reception and Practice Team activities, for example, meetings
  • To be responsible for self-development with support of Practice Team

  • Apply practice policies, standards and guidance

Job description

Job responsibilities

  • To become familiar with Practice procedures and protocols, and comply with them
  • To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
  • To open and close sites
  • To play a part in all Reception and Practice Team activities, for example, meetings
  • To be responsible for self-development with support of Practice Team

  • Apply practice policies, standards and guidance

Person Specification

Experience

Essential

  • Good knowledge of Microsoft Office Word, Excel and Outlook
  • Good knowledge of GDPR
Person Specification

Experience

Essential

  • Good knowledge of Microsoft Office Word, Excel and Outlook
  • Good knowledge of GDPR

Employer details

Employer name

Teldoc

Address

Shifnal & Priorslee Medical Practice

Gatcombe Way

Priorslee

Telford

Shropshire

TF2 9GZ


Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Employer details

Employer name

Teldoc

Address

Shifnal & Priorslee Medical Practice

Gatcombe Way

Priorslee

Telford

Shropshire

TF2 9GZ


Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

26 January 2026

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1923-26-0007

Job locations

Shifnal & Priorslee Medical Practice

Gatcombe Way

Priorslee

Telford

Shropshire

TF2 9GZ


Shifnal & Priorslee Medical Practice

Haughton Road

Shifnal

Shropshire

TF11 8DD


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