Teldoc

Records Management- Senior

The closing date is 02 July 2025

Job summary

Working 37.5 hours per week, Monday to Friday.

To process incoming patient records between the Practice and Primary Care Support England (PCSE) adding clinical data into the Practices computerised system in a timely manner.

Main duties of the job

Summarise all patient notes into the practices clinical system and ensuring this is in line with the practice guidelines

Ensure effective coding of patient records that clinical histories, diagnosis, investigations and other relevant clinical information is entered into the correct area of the patient record following practice protocol

Identify possible queries and liaise with PCSE

Regularly run audit searches

Maintain and keep up to date data logs in computerised patient records

Maintain the computer clinic system in an accurate and secure manner.

To assist with the gathering of statistics and information when required.

To be able to prioritise workload

Organise daily workload efficiently so that personal targets are met achieving high standards of completeness and accuracy within agreed timescales

To inform lead of possible data breaches

Implement all actions resulting from audit recommendations

Help create and train inhouse policies.

Aid the Team Lead with day to day actions such as Rota's, Sickness and training.

About us

Teldoc is Shropshires first Super Practice, formed through the merger of three of Telfords most forward-looking practices.

Details

Date posted

24 June 2025

Pay scheme

Other

Salary

£12.60 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1923-25-0057

Job locations

Towergate

Euston Way

Telford

TF3 4LY


Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Summarise all patient notes into the practices clinical system and ensuring this is in line with the practice guidelines

Ensure effective coding of patient records that clinical histories, diagnosis, investigations and other relevant clinical information is entered into the correct area of the patient record following practice protocol

Identify possible queries and liaise with PCSE

Regularly run audit searches

Maintain and keep up to date data logs in computerised patient records

Maintain the computer clinic system in an accurate and secure manner.

To assist with the gathering of statistics and information when required.

To be able to prioritise workload

Organise daily workload efficiently so that personal targets are met achieving high standards of completeness and accuracy within agreed timescales

To inform lead of possible data breaches

Implement all actions resulting from audit recommendations

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Summarise all patient notes into the practices clinical system and ensuring this is in line with the practice guidelines

Ensure effective coding of patient records that clinical histories, diagnosis, investigations and other relevant clinical information is entered into the correct area of the patient record following practice protocol

Identify possible queries and liaise with PCSE

Regularly run audit searches

Maintain and keep up to date data logs in computerised patient records

Maintain the computer clinic system in an accurate and secure manner.

To assist with the gathering of statistics and information when required.

To be able to prioritise workload

Organise daily workload efficiently so that personal targets are met achieving high standards of completeness and accuracy within agreed timescales

To inform lead of possible data breaches

Implement all actions resulting from audit recommendations

Person Specification

Experience

Essential

  • Practical experience working with others
  • Experience of using own initiative
  • Practical experience of computerised recording systems

Desirable

  • Work in a General Practice office environment

Qualifications

Essential

  • Good standard of general education
  • GCSE mathematics
  • GCSE English
  • RSA III word processing/information technology or equivalent
Person Specification

Experience

Essential

  • Practical experience working with others
  • Experience of using own initiative
  • Practical experience of computerised recording systems

Desirable

  • Work in a General Practice office environment

Qualifications

Essential

  • Good standard of general education
  • GCSE mathematics
  • GCSE English
  • RSA III word processing/information technology or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Teldoc

Address

Towergate

Euston Way

Telford

TF3 4LY


Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Employer details

Employer name

Teldoc

Address

Towergate

Euston Way

Telford

TF3 4LY


Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

24 June 2025

Pay scheme

Other

Salary

£12.60 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1923-25-0057

Job locations

Towergate

Euston Way

Telford

TF3 4LY


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