Receptionist

Job summary

The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.

Main duties of the job

The job is in a fast paced environment working as a team player as part of a larger team at both sites. The post holder will be required to work at either of the Practice sites.

About us

The role is based at either Shifnal or Priorslee practices, but you may be required to provide cover at any of the six Teldoc sites, so you must be able to travel.

Hours of work will be 18 hours per week, fully flexible.