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Baildon Medical Practice

Medical Secretary/Administrator

The closing date is 25 January 2026

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Job summary

Job summary

Do you have experience of working in a GP Practice, with Systmone knowledge, and are you looking for a new challenge? We are looking for an enthusiastic team player to bring their experience of general practice to enhance and expand our existing admin team.

Key skills required:

Ability to work as part of a team

Ability to prioritise and work under pressure

Attention to detail

Professional telephone manner and excellent communication skills, both oral and written

Ability to be innovative

Main duties of the job

Please see the Job Description below for a full list of duties and responsibilities applicable to this position.

About us

Baildon Medical Practice is a traditional general practice, committed to delivering high quality care to our patients with a strong ethos focussed on excellent team working to achieve a manageable workload.

The practice is situated within easy reach of Ilkley, Leeds and Bradford.

6 partners, 4 salaried GPs, 9800 patients

Member of The Bingley Bubble Primary Care Network

Excellent patient satisfaction and high rated performer in National GP survey

SystmOne clinical system

Teaching practice

Regular Practice Based education sessions and social events

Modern purpose-built practice built in 2014

Details

Date posted

09 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1914-26-0000

Job locations

10 Newton Way

Baildon

Shipley

West Yorkshire

BD17 5NH


Job description

Job responsibilities

Job responsibilities

The post holder is responsible for GP medical secretarial and processing referrals for Choose and Book administration and associated referrals.

Main Duties and Responsibilities

Work with GPs and clinicians to clarify unclear terminology and ensure accurate record keeping.

Type letters and referrals

Use the e-referral system to select the appropriate specialty and clinic, providing patients with a shortlist of available services to enable appointment booking.

Send e-referral paperwork to patients with a covering letter.

Type and copy medical reports, raise invoices, and maintain invoice spreadsheets where applicable.

Handle requests for copies of medical records, including:

Sending out requests for prior payment.

Printing electronic records.

Photocopying paper records.

Sending records via recorded delivery and entering details on a spreadsheet.

Take surgery post to the post box as required.

Check tasks on SystmOne, taking necessary action by contacting patients or hospitals.

Check and action e-referral worklists.

Answer telephone enquiries relating to referrals, reports, letters, etc.

Job description

Job responsibilities

Job responsibilities

The post holder is responsible for GP medical secretarial and processing referrals for Choose and Book administration and associated referrals.

Main Duties and Responsibilities

Work with GPs and clinicians to clarify unclear terminology and ensure accurate record keeping.

Type letters and referrals

Use the e-referral system to select the appropriate specialty and clinic, providing patients with a shortlist of available services to enable appointment booking.

Send e-referral paperwork to patients with a covering letter.

Type and copy medical reports, raise invoices, and maintain invoice spreadsheets where applicable.

Handle requests for copies of medical records, including:

Sending out requests for prior payment.

Printing electronic records.

Photocopying paper records.

Sending records via recorded delivery and entering details on a spreadsheet.

Take surgery post to the post box as required.

Check tasks on SystmOne, taking necessary action by contacting patients or hospitals.

Check and action e-referral worklists.

Answer telephone enquiries relating to referrals, reports, letters, etc.

Person Specification

Experience

Essential

  • Experience of working in Primary Care
  • Knowledge of Windows/Microsoft Office systems
  • Experience of using SystmOne and templates
  • Understanding clinical coding
  • Liaising with hospitals and other medical professionals
  • Excellent communication and interpersonal skills
  • Excellent written communication skills
  • Ability to work flexibly
  • Keep up to date with training
  • Ability to work under pressure
  • Excellent punctuality and timekeeping

Desirable

  • Knowledge of clinical software Systmone
  • Experience in GP environment/Primary Care/NHS

Qualifications

Essential

  • Typing skills.
  • Computer skills.
  • Experience of secretarial qualification or equivalent skills
  • English/Maths GCSE

Desirable

  • Training courses within primary care
  • Knowledge of iGPR software
  • Experience of secretarial qualification or equivalent skills
  • Knowledge of clinical software Systmone
  • Experience in GP environment/Primary Care/NHS
Person Specification

Experience

Essential

  • Experience of working in Primary Care
  • Knowledge of Windows/Microsoft Office systems
  • Experience of using SystmOne and templates
  • Understanding clinical coding
  • Liaising with hospitals and other medical professionals
  • Excellent communication and interpersonal skills
  • Excellent written communication skills
  • Ability to work flexibly
  • Keep up to date with training
  • Ability to work under pressure
  • Excellent punctuality and timekeeping

Desirable

  • Knowledge of clinical software Systmone
  • Experience in GP environment/Primary Care/NHS

Qualifications

Essential

  • Typing skills.
  • Computer skills.
  • Experience of secretarial qualification or equivalent skills
  • English/Maths GCSE

Desirable

  • Training courses within primary care
  • Knowledge of iGPR software
  • Experience of secretarial qualification or equivalent skills
  • Knowledge of clinical software Systmone
  • Experience in GP environment/Primary Care/NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Baildon Medical Practice

Address

10 Newton Way

Baildon

Shipley

West Yorkshire

BD17 5NH


Employer's website

https://www.baildonmedicalpractice.co.uk (Opens in a new tab)

Employer details

Employer name

Baildon Medical Practice

Address

10 Newton Way

Baildon

Shipley

West Yorkshire

BD17 5NH


Employer's website

https://www.baildonmedicalpractice.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Collette Ross

collette.ross3@bradford.nhs.uk

01274581979

Details

Date posted

09 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1914-26-0000

Job locations

10 Newton Way

Baildon

Shipley

West Yorkshire

BD17 5NH


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