Job summary
Benfield Park Medical Group is looking for a Pharmacy Technician to maximise safe, cost-effective,
prescribing to improve the quality of patient care.
The post-holder will help patients get
the best from their medicines, use existing protocols to maximise
cost-effective preparations, improve repeat prescribing processes (including
use of electronic repeat dispensing and online ordering), minimising clinical
risk and reducing avoidable wasted medicines.
As well, the post-holder will develop and
encourage a positive culture of medicines optimisation principles to assist the
practice in achieving local and national medicines-related objectives.
Main duties of the job
Main Duties
- Support the practice
team to ensure efficient medicines optimisation processes are being followed
- Implement
efficient ordering and return processes and reducing medication wastage
- Following shared care protocols and
increasing quality and safety of prescribing through medicine safety initiative
and project work
- Respond to
medication-related queries generated by patients, GPs, other health care
professionals and staff including repeat prescribing, medication review and
medicines reconciliation services
- Reviewing and actioning clinic letters
and hospital discharge summaries for changes to medication
- Reviewing and actioning tasks arising
from secondary care correspondence
- Provide training
and support on the legal, safe, and secure handling of medicines, including the
Electronic Prescription Service (EPS)
- Support practice
reception teams in streaming general prescription requests, to allow GPs,
nurses and clinical pharmacists to review the more clinically complex requests
- Support the
implementation of national prescribing policies and guidance within GP
practices, care homes and other primary care settings
- Support the practice
to deliver on PCN DES, QIPP agenda, QOF and locally commissioned enhanced
services
- Promotion of
Electronic Repeat Dispensing (eRD) and online ordering
- Support the practice
in reviewing and developing practice policies for CQC requirements.
About us
We are a supportive practice with a diverse patient population operating from a purpose-built health centre.
We have an inner-city location and are actively involved with the local provider company (federation), PCN, medical school and Northumbria GP Training Programme.
GMS Practice, List size 10,000, F2 Doctor Training Practice, Medical Student Teaching Practice, SystmOne IT System.
Job description
Job responsibilities
Main Duties
-
Support the practice team to ensure efficient
medicines optimisation processes are being followed
-
Implement efficient ordering and return processes
and reducing medication wastage
-
Following
shared care protocols and increasing quality and safety of prescribing through
medicine safety initiative and project work
-
Respond to medication-related queries generated by
patients, GPs, other health care professionals and staff including repeat
prescribing, medication review and medicines reconciliation services
-
Reviewing
and actioning clinic letters and hospital discharge summaries for changes to
medication
-
Reviewing
and actioning tasks arising from a secondary care
-
Provide training and support on the legal, safe,
and secure handling of medicines, including the Electronic Prescription Service
(EPS)
-
Support practice reception teams in streaming
general prescription requests, to allow GPs, nurses and clinical pharmacists to
review the more clinically complex requests
-
Support the implementation of national prescribing
policies and guidance within GP practices, care homes and other primary care
settings
-
Support the practice to deliver on PCN DES, QIPP
agenda, QOF and commissioned enhanced services
-
Promotion of Electronic Repeat Dispensing (eRD) and
online ordering
-
Support the practice in reviewing and developing
practice policies for CQC requirements.
General
The postholder will:
-
Develop a culture that promotes equality and values
diversity
-
Be aware of and committed to the Equality and
Diversity policies of the practice and comply with all the requirements of
these policies and actively promote Equality and Diversity issues relevant to
the post
-
Ensure the principles of openness, transparency and
candor are observed and upheld in all working practices
-
Have, or acquire through training provided by the practice,
the appropriate level of safeguarding and knowledge, skills and practice
required for the post and be aware of and comply with the practices safeguarding
protection policies and procedures.
-
Ensure that any infection prevention and control
issues are reported to the line manager/Infection Prevention and Control
Job description
Job responsibilities
Main Duties
-
Support the practice team to ensure efficient
medicines optimisation processes are being followed
-
Implement efficient ordering and return processes
and reducing medication wastage
-
Following
shared care protocols and increasing quality and safety of prescribing through
medicine safety initiative and project work
-
Respond to medication-related queries generated by
patients, GPs, other health care professionals and staff including repeat
prescribing, medication review and medicines reconciliation services
-
Reviewing
and actioning clinic letters and hospital discharge summaries for changes to
medication
-
Reviewing
and actioning tasks arising from a secondary care
-
Provide training and support on the legal, safe,
and secure handling of medicines, including the Electronic Prescription Service
(EPS)
-
Support practice reception teams in streaming
general prescription requests, to allow GPs, nurses and clinical pharmacists to
review the more clinically complex requests
-
Support the implementation of national prescribing
policies and guidance within GP practices, care homes and other primary care
settings
-
Support the practice to deliver on PCN DES, QIPP
agenda, QOF and commissioned enhanced services
-
Promotion of Electronic Repeat Dispensing (eRD) and
online ordering
-
Support the practice in reviewing and developing
practice policies for CQC requirements.
General
The postholder will:
-
Develop a culture that promotes equality and values
diversity
-
Be aware of and committed to the Equality and
Diversity policies of the practice and comply with all the requirements of
these policies and actively promote Equality and Diversity issues relevant to
the post
-
Ensure the principles of openness, transparency and
candor are observed and upheld in all working practices
-
Have, or acquire through training provided by the practice,
the appropriate level of safeguarding and knowledge, skills and practice
required for the post and be aware of and comply with the practices safeguarding
protection policies and procedures.
-
Ensure that any infection prevention and control
issues are reported to the line manager/Infection Prevention and Control
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Knowledge and understanding of pharmacy law and ethics and current legislation
- Computer literate with an ability to use the required Microsoft office packages
- Excellent time keeping and prioritisation skills
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Work effectively independently and as a team member
- Able to effectively manage allocated resources
Desirable
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- An appreciation of the nature of GPs and general practices
- Good clinical pharmacy knowledge including terminology
- Computer literate with an ability to use the required GP clinical systems (SystmOne)
- Able to analyse and interpret prescribing data
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Other
Essential
- Self-Motivated and proactive
- Adaptability, flexibility and ability to cope with uncertainty and change
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
Desirable
- Safeguarding adult and children level two
- Information Governance training
- Basic life support training
Qualifications
Essential
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
- Registration with General Pharmaceutical Council.
Desirable
- Membership of APTUK or PCPA
- Working towards or completed PCPEP
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Knowledge and understanding of pharmacy law and ethics and current legislation
- Computer literate with an ability to use the required Microsoft office packages
- Excellent time keeping and prioritisation skills
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Work effectively independently and as a team member
- Able to effectively manage allocated resources
Desirable
- Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
- An appreciation of the nature of GPs and general practices
- Good clinical pharmacy knowledge including terminology
- Computer literate with an ability to use the required GP clinical systems (SystmOne)
- Able to analyse and interpret prescribing data
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Other
Essential
- Self-Motivated and proactive
- Adaptability, flexibility and ability to cope with uncertainty and change
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
Desirable
- Safeguarding adult and children level two
- Information Governance training
- Basic life support training
Qualifications
Essential
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
- Registration with General Pharmaceutical Council.
Desirable
- Membership of APTUK or PCPA
- Working towards or completed PCPEP
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.