Medical Secretary

Job description

Job responsibilities

Secretarial duties

• To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
• To make appointments, bookings and admissions as required. Choose and Book
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
• To retrieve medical records and assist the completion of medical/insurance records
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
• To maintain the computer clinic system in an accurate and secure manner
• To assist with the gathering of statistics and information when required
• Maintain adequate supplies of office stationery in order to perform your secretarial duties
• To receive and dispatch mail and maintain a pending system
• Reception duties in accordance with job responsibilities
• Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge in the Petty Cash book
• Photocopying insurance medicals and reports and maintaining a record book and files thereof

Administration duties

• Record and demonstrate a sound knowledge of the clinical system
• Developing a good working knowledge of the clinical system
• Demonstrate a sound knowledge of outlook and NHS E-mail
• Scanning of all correspondence in accordance with practice protocols
• Process all pathology results
• Process all radiology results
• Operate choose and book system by arranging patient hospital out-patient appointments, provide support and training to colleagues using choose and book, mentoring other staff of choose and book issues
• Maintaining statistics for monthly and annual audits
• Recording direct and interim bookings
• Monitoring all correspondence and entering by Read Codes
• Ensure correspondence is forwarded to the appropriate clinician
• Entering hospital numbers onto patient computer record
• Photocopy as requested
• Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover
• Ensure all new patient medical records are prepared in accordance with practice policy ready for GP summaries
• Filing and extracting records and any documents relating to patients
• Keep accurate records regarding the distribution of new medical notes
• To be involved in clinical audits as and when appropriate

Please see full job description within supporting documents.

Person Specification

Qualifications

Essential

• Good standard of general education
• Microsoft Word Advanced
• E-mail access

Desirable

• NVQ certificates
• ECDL
• Audio Typing RSA or equivalent
• AMSPAR Medical Secretary (or would consider)
• Microsoft EXCEL and other associated packages

Experience

Essential

• Medical Terminology
• Knowledge of SystmOne
• General Practice or Hospital Experience

Desirable

• Internet

Skills/Competencies & Personal Attributes

Essential

• Prioritise workload
• Work under pressure
• Excellent communication skills
• Work on own initiative
• Ability to work in a team
• Open and friendly
• Flexible
• Sense of humour

Desirable

• Self-development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Benfield Park Medical Group

Address

Benfield Road

Newcastle upon Tyne

Tyne and Wear

NE6 4QD

Employer's website

http://benfieldparkmedicalgroup.co.uk/ (Opens in a new tab)