Abbey Medical Practice

HEALTH CARE ASSISTANT, GENERAL PRACTICE

Information:

This job is now closed

Job summary

Are you looking for an exciting opportunity to work at a large, yet closely knit practice, that has been rated Good by CQC and has a training / teaching culture. If so, then this might be the role you are looking for. If you relish a challenge and have a good laugh at the same time then we might be the right fit for each other

We are looking for two full time HCAs to join our team. This is to replace staff leaving the practice and to further increase our treatment area capacity. Those looking for part time work are welcome to apply as well.

We aim to interview on Thursday, the 8th of June 2023 in the afternoon. Shortlisting will take place 3 days after application closing

Main duties of the job

As a Health Care Assistant you will be working under the direct supervision of the Practice Nurse Manager in accordance with the Practice guidelines and protocols. The successful candidate will assist the Practice clinical team in the provision and delivery of outstanding care to our patients.

About us

Abbey Medical Practice looks after 24,000 patients in Wellingborough and a branch practice in Earls Barton.

The Practice is led by seven partners and managed by our Practice Manager. The practice has 5 additional GPs in salaried roles with a Healthy Minds Practitioner and a Clinical Pharmacist in post. We are a training practice for trainee doctors and also a teaching practice for medical students from Cambridge.

Our Nursing team currently consists of 4 Practice Nurses and 3 HCAs all lead by the Practice Nurse Manager. All members of the team carry out a vast number of treatments with a varied skill set and have a lot of knowledge to share with our new recruits.

We are a forward moving practice and recognise the importance of providing support to our clinical staff and have the unique role of a "floater GP", who is available to assist any clinician with clinical queries at all times. This is appreciated by the nursing team.

The practice is very sociable and have regular quizzes and sporting events to have a good work-life balance. In summary, we work hard and we play harder!

Details

Date posted

25 April 2023

Pay scheme

Other

Salary

£12.45 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1878-23-0000

Job locations

Irthlingborough Road

Wellingborough

Northamptonshire

NN8 1LT


6 Broad Street

Earls Barton

Northampton

NN6 0ND


Job description

Job responsibilities

Duties and responsibilities include:

NHS Health checks

Phlebotomy

ECG recording

Doppler recording

Wound care

Dressing and correct care of Leg ulcers

Removal of sutures and clips

B12 injections dependent on experience/training

Influenza vaccinations dependent on experience/training

Assisting in minor ops and well women clinics

Assisting with clinical area duties such as the removal of clinical waste and sharps bins, following Infection Control Policy

Vaccine/cold chain storage monitoring and recording of fridge and medicine cupboard temperatures

Assist Clinical Team with Practice Audits

Using and recording in Patient notes on SystmOne

Health & Safety

The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health and Safety and Infection Control policy and procedures. This will include (but not limited to):

  • Using personal security systems within the workplace according to practice guidelines
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
  • Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
  • Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
  • Responsible for hand hygiene across the practice
  • Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
  • Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
  • Safe management of sharps procedures including training, use, storage and disposal
  • Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
  • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
  • Undertaking periodic infection control training (minimum twice annually)
  • Routine management of own team / team areas, and maintenance of work space standards
  • Waste management including collection, handling, segregation, container management, storage and collection
  • Spillage control procedures, management and training
  • Decontamination control procedures, management and training, and equipment maintenance
  • Maintenance of sterile environments
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. and all data will be managed in line with our Data Protection obligations

In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers of the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Learning and Development

The effective use of training and development is fundamental in ensure that all staff are equipped with the appropriate skills, knowledge, attitude and competencies to perform their role. All staff will be required to partake in and complete mandatory training as directed by the Compliance Manager as well as participating in practice training programmes. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately enable them to improve processes and service delivery.

Collaborative working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Abbey Medical Practice, must adhere to the information contained within practice policies and regional directives, ensuring protocols are followed at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

This job description is a summary of the main responsibilities and is not intended to be an exhaustive list of duties or tasks. It will change and develop in line with the organisations needs.

Job description

Job responsibilities

Duties and responsibilities include:

NHS Health checks

Phlebotomy

ECG recording

Doppler recording

Wound care

Dressing and correct care of Leg ulcers

Removal of sutures and clips

B12 injections dependent on experience/training

Influenza vaccinations dependent on experience/training

Assisting in minor ops and well women clinics

Assisting with clinical area duties such as the removal of clinical waste and sharps bins, following Infection Control Policy

Vaccine/cold chain storage monitoring and recording of fridge and medicine cupboard temperatures

Assist Clinical Team with Practice Audits

Using and recording in Patient notes on SystmOne

Health & Safety

The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health and Safety and Infection Control policy and procedures. This will include (but not limited to):

  • Using personal security systems within the workplace according to practice guidelines
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
  • Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
  • Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
  • Responsible for hand hygiene across the practice
  • Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
  • Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
  • Safe management of sharps procedures including training, use, storage and disposal
  • Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
  • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
  • Undertaking periodic infection control training (minimum twice annually)
  • Routine management of own team / team areas, and maintenance of work space standards
  • Waste management including collection, handling, segregation, container management, storage and collection
  • Spillage control procedures, management and training
  • Decontamination control procedures, management and training, and equipment maintenance
  • Maintenance of sterile environments
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. and all data will be managed in line with our Data Protection obligations

In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers of the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Learning and Development

The effective use of training and development is fundamental in ensure that all staff are equipped with the appropriate skills, knowledge, attitude and competencies to perform their role. All staff will be required to partake in and complete mandatory training as directed by the Compliance Manager as well as participating in practice training programmes. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately enable them to improve processes and service delivery.

Collaborative working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Abbey Medical Practice, must adhere to the information contained within practice policies and regional directives, ensuring protocols are followed at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

This job description is a summary of the main responsibilities and is not intended to be an exhaustive list of duties or tasks. It will change and develop in line with the organisations needs.

Person Specification

Qualifications

Essential

  • Care Certificate
  • Evidence of continuing professional development
  • Used to prioritising varied workloads to meet deadlines
  • Excellent communication skills

Desirable

  • Currently working as a Health Care Assistant
  • SystmOne experience

Communication

Essential

  • Excellent communication (verbal, written, and IT)

Other Requirements

Essential

  • Problem solving approach
  • Calm under reasonable pressure

Clinical Skills

Essential

  • Ability to maintain and monitor high standards of evidence based care
  • Ability to direct and co-ordinate care working autonomously and collaboratively
  • Understanding of clinical governance issues
  • Evidence of improving the patients experience
Person Specification

Qualifications

Essential

  • Care Certificate
  • Evidence of continuing professional development
  • Used to prioritising varied workloads to meet deadlines
  • Excellent communication skills

Desirable

  • Currently working as a Health Care Assistant
  • SystmOne experience

Communication

Essential

  • Excellent communication (verbal, written, and IT)

Other Requirements

Essential

  • Problem solving approach
  • Calm under reasonable pressure

Clinical Skills

Essential

  • Ability to maintain and monitor high standards of evidence based care
  • Ability to direct and co-ordinate care working autonomously and collaboratively
  • Understanding of clinical governance issues
  • Evidence of improving the patients experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Abbey Medical Practice

Address

Irthlingborough Road

Wellingborough

Northamptonshire

NN8 1LT


Employer's website

https://www.abbeymedicalpractice.uk.com/ (Opens in a new tab)

Employer details

Employer name

Abbey Medical Practice

Address

Irthlingborough Road

Wellingborough

Northamptonshire

NN8 1LT


Employer's website

https://www.abbeymedicalpractice.uk.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Nurse Manager

MICHELLE KENNEY

michelle.kenney@nhs.net

07791001469

Details

Date posted

25 April 2023

Pay scheme

Other

Salary

£12.45 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1878-23-0000

Job locations

Irthlingborough Road

Wellingborough

Northamptonshire

NN8 1LT


6 Broad Street

Earls Barton

Northampton

NN6 0ND


Privacy notice

Abbey Medical Practice's privacy notice (opens in a new tab)