Job summary
The post holder is to standardise the management of prescriptions by
becoming a single point of contact for medication and prescription requests and
queries. This will improve medicines safety by preventing errors, reducing
waste and containing costs. The post holder will work as part of a
multi-disciplinary team signposting requests and responses to pharmacists,
receptionists, GPs and ANPs, to improve patient experiences and health outcomes
also improving satisfaction for staff by reducing workload.
Work Pattern.
Monday 12.30-5pm
Tuesday 12.30-5pm
Thursday 12.30-5pm
Friday 12.30-5pm
Main duties of the job
Action system online, and NHS app prescription requests sent
online directly from patients within 1 working day after 6pm. Action
handwritten paper prescription requests forwarded on to us via reception within
2 working day after 6pm.
Action
medication requests and queries from pharmacies sent via the practice
individual NHS mails within 1 working day after 6pm. Action external medication
requests and queries from care home sent via the practice individual NHS mails
within 1 working day after 6pm. Action paper, postal requests from appliance
contractors. Deciding which types of review are needed (of the 19+) for a
patient and when they are required. Send appropriate booking links for review
when there is a need for an appointment. Knowing the different elements
required for disease reviews e.g., which blood tests, whether BP and urine are
necessary. Signposting any acute requests to the appropriate group of
clinicians including relevant information required to issue or decline the
request if appropriate. Electronic repeat dispensing repeat medications for
patients that meet a specific criterion to reduce medication requests from
monthly/bi-monthly to yearly/bi-yearly. Action early requests for reasons such
as holidays etc. knowing where more information is required. Issuing clinician
only issue set medications for patients that are only allowed to have their
medications on the same day.
About us
We are Affinity Care Primary Care Network covering a
population of over 64,000 patients over 7 GP practices and 8 sites, all in the
Bradford area. Our ethos is to provide patient focused care based on the model
of GP-led family orientated general practice tailored to local population
needs. Our practices are highly accredited training practices, level 3 research
ready sites within an embedded ethos of our learning organisation.
We are a friendly enthusiastic and hard working team with
opportunities for career progression and will provide support and development
for anyone demonstrating capability, enthusiasm, commitment and strong work
ethic.
Benefits include:
5 weeks annual leave (pro rata for part time hours)
Birthday Holiday (pro rata for part time hours)
Well-being day (pro rata for part time hours)
NHS pension
Access to Simply Health
Job description
Job responsibilities
Recognising when a patient may be overusing a medication and may
require monitoring. Issue 12 weekly dosette prescriptions to pharmacies for all
Affinity sites when due so the patient nor pharmacy need to order these. Action
any medication changes required for dosette boxes, informing all necessary
parties (the patient/pharmacy) within a timely manner, issuing any prescription
required to fulfil the required boxes. Issue 3 monthly regular prescriptions to
pharmacies for care home residents so the staff nor pharmacy need to order
these. Cleaning up repeat medication lists making sure issue durations are
correct, removing any medications not used and requesting medications issued by
other places are put into other medication etc. Liaise professionally and
pleasantly with patients regarding any medication queries they may have.
Learning clinical knowledge e.g. knowing what medications are for what
illnesses/diseases, what hormones HRT is composed of and subsequently what is
needed based on reproductive organs Knowing the different elements/parts to
diabetic materials and machines to understand better what the patient needs.
Knowing the different elements/parts to appliance materials and catheters to
understand better what the patient needs. Knowing alternative names of the same
medication.
Job description
Job responsibilities
Recognising when a patient may be overusing a medication and may
require monitoring. Issue 12 weekly dosette prescriptions to pharmacies for all
Affinity sites when due so the patient nor pharmacy need to order these. Action
any medication changes required for dosette boxes, informing all necessary
parties (the patient/pharmacy) within a timely manner, issuing any prescription
required to fulfil the required boxes. Issue 3 monthly regular prescriptions to
pharmacies for care home residents so the staff nor pharmacy need to order
these. Cleaning up repeat medication lists making sure issue durations are
correct, removing any medications not used and requesting medications issued by
other places are put into other medication etc. Liaise professionally and
pleasantly with patients regarding any medication queries they may have.
Learning clinical knowledge e.g. knowing what medications are for what
illnesses/diseases, what hormones HRT is composed of and subsequently what is
needed based on reproductive organs Knowing the different elements/parts to
diabetic materials and machines to understand better what the patient needs.
Knowing the different elements/parts to appliance materials and catheters to
understand better what the patient needs. Knowing alternative names of the same
medication.
Person Specification
Experience
Desirable
- Demonstrable experience of working in an administrative environment and working with GP clinical systems
- Experience working in a health care environments, particularly one dealing with medicines
- Competent computer skills
- Knowledge of NHS issues
- Understanding of Data Protection legislation
- Familiarity with the names of common medication
- Working knowledge of Systmone or equivalent medical system
Skills and knowledge
Essential
- Clear communicator with good writing, date entry and telephone skills
- Ability to work effectively as part of a team
- Problem solving skills
- Able to work on own initiative and prioritise workload
Qualifications
Essential
- GCSE English Language, Grade C or above (or equivalent)
Person Specification
Experience
Desirable
- Demonstrable experience of working in an administrative environment and working with GP clinical systems
- Experience working in a health care environments, particularly one dealing with medicines
- Competent computer skills
- Knowledge of NHS issues
- Understanding of Data Protection legislation
- Familiarity with the names of common medication
- Working knowledge of Systmone or equivalent medical system
Skills and knowledge
Essential
- Clear communicator with good writing, date entry and telephone skills
- Ability to work effectively as part of a team
- Problem solving skills
- Able to work on own initiative and prioritise workload
Qualifications
Essential
- GCSE English Language, Grade C or above (or equivalent)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
