Job summary
The post holder works under direct supervision of the Practice Nurse
Lead. They will undertake tasks, including, blood pressure checks, venepuncture, ECGs and basic dressings providing highest quality care for our patients. They will work collaboratively with the
general practice team to meet the needs of patients, following policy and
procedures.
The successful postholder(s) must undertake the training and development needed to perform the duties of
the role.
Main duties of the job
Responsibilities of the role
Undertake, record and follow guidelines for the tasks for which you have received appropriate training
· Urinalysis and preparation of specimens for investigation by the pathology laboratory· · Measuring and recording following physiological measurements in routine presentations:· Blood pressure· Pulse rate and rhythm· Temperature· Height and weight – body mass index· Visual acuity· Venepuncture· ECG· Basic dressings· Ear irrigation
· Ordering/maintaining stock levels and control in treatment area.
· Responsible for ensuring effective sterilisation of equipment
· Prepare and maintain environments during and after patient care interventions
· Perform new patient registration checks
· Support the in-house services for cardiology and long-term conditions
· Provide chaperone services for patients and clinicians
· Assist in raising awareness of health and well-being, and how it can be promoted
· Give accurate and appropriate information to patients and groups within own competence
About us
We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 6 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.
We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.
Benefits include:
- 5 weeks annual leave (pro rata for part time hours)
- Birthday Holiday
- Well-being day
- NHS pension
Job description
Job responsibilities
- Undertake, record and follow guidelines for the tasks for which you have
received appropriate training
- Urinalysis and preparation of specimens for investigation by the
pathology laboratory
- Measuring and recording following physiological measurements in routine
presentations:
-Blood pressure -Pulse rate and rhythm -Temperature -Height and weight body mass index -Visual acuity -Venepuncture -ECG -Basic dressings -Ear irrigation
- Ordering/maintaining stock levels and control in treatment area.
- Responsible for ensuring effective sterilisation of equipment
- Prepare and maintain environments during and after patient care interventions
- Perform new patient registration checks
- Support the in-house services for cardiology and long-term conditions
- Provide chaperone services for patients and clinicians
- Assist in raising awareness of health and well-being, and how it can be
promoted
- Give accurate and appropriate information to patients and groups within
own competence
Responsibility for Information Processes
- Record information and activities undertaken with patients
and carers in an accurate and timely fashion using manual or computer systems
as appropriate
- Maintain confidentiality or information relating to
patients, relatives, staff and the practice
- Take the necessary precautions when transmitting
information
- Understand and follow the requirements of
confidentiality (including the Data Protection Act) and the Freedom of
Information Act and to refer on any queries as appropriate.
- Follow Practice policy regarding the use of email and
computer tasks as the main internal method of non-verbal communication and the
use of the intranet and the internet as the main source of internal and
external information, including the retrieval of relevant information for
patients on their condition.
Organisation/Quality
The post-holder will:
- Alert other team members to issues of quality and risk
in the care of patients
- Ensure own actions are consistent with clinical
governance systems
- Know how clinical governance affects the HCA role and
bring to the attention of more senior staff any specific risk situation
- Practice in accordance with agreed standards of care
- Enable patients to access appropriate professionals in
the team
- Assess effectiveness of care delivery through self and
peer review, benchmarking and formal evaluation.
- Utilise the audit cycle as a means of evaluating the
quality of work, implementing improvements where required.
- Ensure that you are familiar with the
Practices Policies available in the practice staff handbook
- Ensure that you undertake all mandatory training as per the practices
Training Policy.
- Attend the practices Protected Learning Time Sessions.
- Maintain your CPD and ensure you revalidate all the necessary skills and
qualifications in a timely manner.
- Cold chain management (logging fridge temperatures and downloading
dataloggers, informing appropriate person if any concerns.
- Checking emergency equipment and ensuring equipment is in date
- Supporting the Quality Outcomes Framework (QOF) to achieve and support
patients with specific disease areas. (this can incorporate quite a lot but we
need to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and volunteers to share this
commitment. Staff should ensure that they are aware of the organisations policy and procedures for
safeguarding and discharge their responsibilities for safeguarding effectively. It is individual staff
members responsibility to maintain competences with regards to levels of safeguarding training commensurate
with individual roles. Staff should report any safeguarding concerns to the appropriate agencies in
line with the safeguarding policy.
Equality and Diversity
- Act in ways that recognise the importance of peoples rights,
interpreting them in a way that is consistent with procedures.
- Respect the privacy, dignity and beliefs of patients, carers, visitors
and co-workers. They must be treated equally, irrespective of gender, ethnic
origin, age, disability, sexual orientation, religion, etc.
- Follow the Practice Chaperoning policy.
- Be aware of statutory procedures, local guidance and referral criteria
regarding protection of children and vulnerable adults, including Practice
policies. Follow the guidance and policies and take action in an appropriate
manner.
Health, Safety and Security
- Wear the appropriate Personal Protection Equipment and clothing at all
times in accordance with the Infection Control Standard Operating Procedure.
- Apply appropriate infection-control measures and maintain work areas in
each clinical room, in accordance with the Infection Control Standard Operating
Procedure, so that they are clean, safe and free from hazards reporting of any
potential risks identified including:
- Hand washing - Universal hygiene procedures - Collection and handling of laboratory specimens - Segregation and disposal of waste materials - Decontamination of instruments and clinical equipment - Reporting and treatment of sharps injuries - Dealing with blood and body fluid spillages - Assist patients and colleagues in adopting sound infection control
measures
- Use the personal security systems within the workplace according to
Practice guidelines.
- Assess risk within the areas of responsibility, ensuring adequate
measures are in place to protect staff and patients.
- Follow Health and Safety Policies and guidelines, including fire
procedures and those pertaining to clinical areas of risk. Use safe working
procedures and report incidents using the incident reporting system.
- Monitor work areas and practices to ensure they are safe and free from
hazards and conform to health, safety and security legislation, policies,
procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patient
confidentiality at all times and not divulge patient information unless
sanctioned by the requirements of the role.
This includes written and verbally communicated information. The job
holder should at all times treat patients with dignity and respect and actively
seek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones own
behaviour to effectively create a working environment that has a good team
spirit, is professional in orientation and has mutual respect amongst
colleagues. Establishing and maintaining
effective communication and constructive input to areas of service development
and systems re-design.
Training and Development
You will be required to complete the
mandatory training and ensure you embrace the Training & Development
Policy. You are also required to attend
the monthly Protected Learning Time meetings
Special Working Conditions
You may be asked to work at
other premises owned or associated to the practice. This will be subject to reasonable request
in terms of travel compared to the routine site of work.
You may also
be asked from time to time to be flexible in your working hours as per the
needs of the practice.
You will be required to
wear a uniform and/or scrubs.
Teamwork
- Participate in team activities that create
opportunities to improve patient care.
- Ensure clear understanding and utilisation of services
and referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated to
Affinity Care. This will be subject to reasonable request in terms of travel
compared your routine site of work. You may also be asked from time to time to
be flexible in your working hours as per the needs of the practice.
You will be required to:
- Give good and regular attendance.
- Maintain a tidy and organised work area.
- Any other duty as requested, including covering for absent colleagues.
This job description is subject to periodic review and
amendment in consultation with the post-holder in the light of changing
circumstances.
Job description
Job responsibilities
- Undertake, record and follow guidelines for the tasks for which you have
received appropriate training
- Urinalysis and preparation of specimens for investigation by the
pathology laboratory
- Measuring and recording following physiological measurements in routine
presentations:
-Blood pressure -Pulse rate and rhythm -Temperature -Height and weight body mass index -Visual acuity -Venepuncture -ECG -Basic dressings -Ear irrigation
- Ordering/maintaining stock levels and control in treatment area.
- Responsible for ensuring effective sterilisation of equipment
- Prepare and maintain environments during and after patient care interventions
- Perform new patient registration checks
- Support the in-house services for cardiology and long-term conditions
- Provide chaperone services for patients and clinicians
- Assist in raising awareness of health and well-being, and how it can be
promoted
- Give accurate and appropriate information to patients and groups within
own competence
Responsibility for Information Processes
- Record information and activities undertaken with patients
and carers in an accurate and timely fashion using manual or computer systems
as appropriate
- Maintain confidentiality or information relating to
patients, relatives, staff and the practice
- Take the necessary precautions when transmitting
information
- Understand and follow the requirements of
confidentiality (including the Data Protection Act) and the Freedom of
Information Act and to refer on any queries as appropriate.
- Follow Practice policy regarding the use of email and
computer tasks as the main internal method of non-verbal communication and the
use of the intranet and the internet as the main source of internal and
external information, including the retrieval of relevant information for
patients on their condition.
Organisation/Quality
The post-holder will:
- Alert other team members to issues of quality and risk
in the care of patients
- Ensure own actions are consistent with clinical
governance systems
- Know how clinical governance affects the HCA role and
bring to the attention of more senior staff any specific risk situation
- Practice in accordance with agreed standards of care
- Enable patients to access appropriate professionals in
the team
- Assess effectiveness of care delivery through self and
peer review, benchmarking and formal evaluation.
- Utilise the audit cycle as a means of evaluating the
quality of work, implementing improvements where required.
- Ensure that you are familiar with the
Practices Policies available in the practice staff handbook
- Ensure that you undertake all mandatory training as per the practices
Training Policy.
- Attend the practices Protected Learning Time Sessions.
- Maintain your CPD and ensure you revalidate all the necessary skills and
qualifications in a timely manner.
- Cold chain management (logging fridge temperatures and downloading
dataloggers, informing appropriate person if any concerns.
- Checking emergency equipment and ensuring equipment is in date
- Supporting the Quality Outcomes Framework (QOF) to achieve and support
patients with specific disease areas. (this can incorporate quite a lot but we
need to see where it develops)
Safeguarding
Affinity Care is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and volunteers to share this
commitment. Staff should ensure that they are aware of the organisations policy and procedures for
safeguarding and discharge their responsibilities for safeguarding effectively. It is individual staff
members responsibility to maintain competences with regards to levels of safeguarding training commensurate
with individual roles. Staff should report any safeguarding concerns to the appropriate agencies in
line with the safeguarding policy.
Equality and Diversity
- Act in ways that recognise the importance of peoples rights,
interpreting them in a way that is consistent with procedures.
- Respect the privacy, dignity and beliefs of patients, carers, visitors
and co-workers. They must be treated equally, irrespective of gender, ethnic
origin, age, disability, sexual orientation, religion, etc.
- Follow the Practice Chaperoning policy.
- Be aware of statutory procedures, local guidance and referral criteria
regarding protection of children and vulnerable adults, including Practice
policies. Follow the guidance and policies and take action in an appropriate
manner.
Health, Safety and Security
- Wear the appropriate Personal Protection Equipment and clothing at all
times in accordance with the Infection Control Standard Operating Procedure.
- Apply appropriate infection-control measures and maintain work areas in
each clinical room, in accordance with the Infection Control Standard Operating
Procedure, so that they are clean, safe and free from hazards reporting of any
potential risks identified including:
- Hand washing - Universal hygiene procedures - Collection and handling of laboratory specimens - Segregation and disposal of waste materials - Decontamination of instruments and clinical equipment - Reporting and treatment of sharps injuries - Dealing with blood and body fluid spillages - Assist patients and colleagues in adopting sound infection control
measures
- Use the personal security systems within the workplace according to
Practice guidelines.
- Assess risk within the areas of responsibility, ensuring adequate
measures are in place to protect staff and patients.
- Follow Health and Safety Policies and guidelines, including fire
procedures and those pertaining to clinical areas of risk. Use safe working
procedures and report incidents using the incident reporting system.
- Monitor work areas and practices to ensure they are safe and free from
hazards and conform to health, safety and security legislation, policies,
procedures and guidelines.
Patient Confidentiality and ensuring dignity and respect of patients
The jobholder should respect patient
confidentiality at all times and not divulge patient information unless
sanctioned by the requirements of the role.
This includes written and verbally communicated information. The job
holder should at all times treat patients with dignity and respect and actively
seek to assure an environment that facilitates this.
Communication & working relationships
To be responsible for ones own
behaviour to effectively create a working environment that has a good team
spirit, is professional in orientation and has mutual respect amongst
colleagues. Establishing and maintaining
effective communication and constructive input to areas of service development
and systems re-design.
Training and Development
You will be required to complete the
mandatory training and ensure you embrace the Training & Development
Policy. You are also required to attend
the monthly Protected Learning Time meetings
Special Working Conditions
You may be asked to work at
other premises owned or associated to the practice. This will be subject to reasonable request
in terms of travel compared to the routine site of work.
You may also
be asked from time to time to be flexible in your working hours as per the
needs of the practice.
You will be required to
wear a uniform and/or scrubs.
Teamwork
- Participate in team activities that create
opportunities to improve patient care.
- Ensure clear understanding and utilisation of services
and referral mechanisms and policies to meet patient need.
Other
You will be required to work at other premises owned or associated to
Affinity Care. This will be subject to reasonable request in terms of travel
compared your routine site of work. You may also be asked from time to time to
be flexible in your working hours as per the needs of the practice.
You will be required to:
- Give good and regular attendance.
- Maintain a tidy and organised work area.
- Any other duty as requested, including covering for absent colleagues.
This job description is subject to periodic review and
amendment in consultation with the post-holder in the light of changing
circumstances.
Person Specification
Qualifications
Essential
- Performing Phlebotomy in Primary Care
- Willingness to undertake further training
Desirable
- NVQ Level 2/3 or QCF Diploma Level 2 or 3 in Health Care
- GCSE Grade A-C English and Mathematics
Experience
Essential
- Experience in the NHS or a GP surgery
- Experience of dealing with the public/patients
Skills/Knowledge
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgment, resourcefulness and common sense
- Ability to communicate effectively
- Ability to deal tactfully and empathetically with distressed or anxious patients
- Ability to work within a team and on own
- Ability to work to scheduled timelines
- Ability to prioritise own workload
Desirable
- Ability to handle simple medical equipment e.g ECG machine, spirometry
- Competent in basic health care assistant duties
- Computer & IT skills
- Able and willing to teach others
Other
Essential
- Possess a pleasant and polite manner
- Demonstrate care, compassion and empathy
- Take pride in their job and respect others equally
- Able to demonstrate enthusiasm for developing
- Clinical skills and competency relevant to the role
- Be punctual
- Be methodical and accurate
- Able to work flexible hours
Person Specification
Qualifications
Essential
- Performing Phlebotomy in Primary Care
- Willingness to undertake further training
Desirable
- NVQ Level 2/3 or QCF Diploma Level 2 or 3 in Health Care
- GCSE Grade A-C English and Mathematics
Experience
Essential
- Experience in the NHS or a GP surgery
- Experience of dealing with the public/patients
Skills/Knowledge
Essential
- Demonstrates a basic understanding of the needs of the patient and the role of the HCA
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgment, resourcefulness and common sense
- Ability to communicate effectively
- Ability to deal tactfully and empathetically with distressed or anxious patients
- Ability to work within a team and on own
- Ability to work to scheduled timelines
- Ability to prioritise own workload
Desirable
- Ability to handle simple medical equipment e.g ECG machine, spirometry
- Competent in basic health care assistant duties
- Computer & IT skills
- Able and willing to teach others
Other
Essential
- Possess a pleasant and polite manner
- Demonstrate care, compassion and empathy
- Take pride in their job and respect others equally
- Able to demonstrate enthusiasm for developing
- Clinical skills and competency relevant to the role
- Be punctual
- Be methodical and accurate
- Able to work flexible hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
