Job summary
At Rayleigh and District Primary Care
Network (PCN), were transforming the way we deliver healthcare services to a
population of 55,000 people across six member practices. As we continue to
embrace new digital solutions, we are looking for an enthusiastic and
experienced Digital Project Manager to join our team.
If you're passionate about digital
transformation, improving patient access, and working in a collaborative
environment, wed love to hear from you!
As Digital Project Manager, youll play
a key role in driving our digital strategy forward. Youll lead several
exciting projects such as cloud-based telephony, NHS App implementation, and
patient triage systems. Youll work closely with local patients and practices
to ensure the successful adoption of new technologies that improve patient care
and practice efficiency.
Main duties of the job
Key Responsibilities:
Lead and manage digital transformation projects, ensuring they meet deadlines and goals.
Support the adoption of new technologies to enhance patient access and experience.
Collaborate with the Integrated Care Board (ICB) Digital Team and local practices to align digital initiatives with national and system strategies.
Use data to drive improvements in patient access, care quality, and operational efficiency.
Help practices within the PCN work together to deliver better care through digital tools.
Manage the overall transformation plan, ensuring resource allocation and risk management are in place.
About us
Rayleigh and District Primary Care Network (PCN) is made up
of 6 surgeries who have 56,437 registered patients. Our vision is to work in
partnership with our colleagues and patients to provide the best primary care
services in the community.
Why join us?
Join a dynamic and supportive network of local
GP practices committed to providing high-quality, patient-centred care.
Be
part of a forward-thinking team that embraces new ideas and technologies
to improve patient care.
Work
in a collaborative and nurturing environment where your professional
growth is encouraged.
Make
a real difference in the lives of our patients and the wider community.
Work
as part of a wider multidisciplinary clinical team made up of clinical
pharmacists, paramedics, nurse associates, pharmacy technicians and many
more!
We encourage our team members to share ideas and to offer
suggestions for how our services can be delivered to improve our patient care
across our local population.
All of our PCN staff are employed by GP Healthcare Alliance
(GPHA). GPHA values staff and can offer:
NHS
pension.
A
supportive and friendly working environment.
Flexible
working hours.
33 days' holiday pro rata, including bank holidays.
Peer
support.
Support
with training and development.
Reimbursement
for parking and travel expenses for attending meetings/off site
sessions.
Job description
Job responsibilities
This
role is for a Digital Project Manager to work within the PCNs on a range of
digital transformation projects such as the use of cloud based telephony,
digital triage, online signposting and promotion of the NHS Apps.
The
post-holder will report to the Transformation Manager and work closely with the
Integrated Care Board (ICB) Digital Transformation team, which is responsible
for setting the digital strategy and procuring and managing digital tools in
primary care.
The
ideal candidate will have a strong understanding of digital healthcare systems,
project management methodologies, and the ability to work collaboratively with
clinical teams, member practices and other key stakeholders.
KEY
DUTIES:
The
post-holder will:
Lead,
manage, and deliver a portfolio of digital transformation projects within the
PCN, ensuring they are completed on time, within scope and on budget.
Develop
project plans, timelines to monitor progress to ensure successful project
delivery.
Manage
project risks and issues and ensuring timely resolution.
Collect
and analyse practices data relating to their cloud-based telephony systems and
undertaking quality improvement initiatives to support member practices.
Work
closely with member practices to understand their personal digital needs and
support its implementation.
Working
with the Digital and Communications Manager to promote the use of online
sign-posting platforms and implementation of the NHS App.
Support
practices in the integration and use of NHS Apps to improve patient engagement
and care delivery.
Ensure
that digital and operational transformation is embedded and aligned with system
and national strategies, working closely with the ICB Digital Team
Support
Review of and improve the PCNs digital maturity, identifying opportunities for
digital optimisation within the PCN
Support
the effective adoption of national and local initiatives, including integrated
working at neighbourhood and place level to improve access to patient services.
Use
data to:
Understand
demand, capacity, and activity - helping to drive improvements in patient
experience of access.
Support
population health management, improvements in care quality and PCN operational
efficiency.
Provide
feedback to PCN leadership and member practices on the progress of current
initiatives, capacity for change, improvement, and issues so that plans can be
adapted in response.
Job description
Job responsibilities
This
role is for a Digital Project Manager to work within the PCNs on a range of
digital transformation projects such as the use of cloud based telephony,
digital triage, online signposting and promotion of the NHS Apps.
The
post-holder will report to the Transformation Manager and work closely with the
Integrated Care Board (ICB) Digital Transformation team, which is responsible
for setting the digital strategy and procuring and managing digital tools in
primary care.
The
ideal candidate will have a strong understanding of digital healthcare systems,
project management methodologies, and the ability to work collaboratively with
clinical teams, member practices and other key stakeholders.
KEY
DUTIES:
The
post-holder will:
Lead,
manage, and deliver a portfolio of digital transformation projects within the
PCN, ensuring they are completed on time, within scope and on budget.
Develop
project plans, timelines to monitor progress to ensure successful project
delivery.
Manage
project risks and issues and ensuring timely resolution.
Collect
and analyse practices data relating to their cloud-based telephony systems and
undertaking quality improvement initiatives to support member practices.
Work
closely with member practices to understand their personal digital needs and
support its implementation.
Working
with the Digital and Communications Manager to promote the use of online
sign-posting platforms and implementation of the NHS App.
Support
practices in the integration and use of NHS Apps to improve patient engagement
and care delivery.
Ensure
that digital and operational transformation is embedded and aligned with system
and national strategies, working closely with the ICB Digital Team
Support
Review of and improve the PCNs digital maturity, identifying opportunities for
digital optimisation within the PCN
Support
the effective adoption of national and local initiatives, including integrated
working at neighbourhood and place level to improve access to patient services.
Use
data to:
Understand
demand, capacity, and activity - helping to drive improvements in patient
experience of access.
Support
population health management, improvements in care quality and PCN operational
efficiency.
Provide
feedback to PCN leadership and member practices on the progress of current
initiatives, capacity for change, improvement, and issues so that plans can be
adapted in response.
Person Specification
Other
Essential
- Good computer literacy and working knowledge of Microsoft Office products to produce, maintain and distribute documents including reports and presentations.
- Good understanding of creating spreadsheets in Microsoft Excel, including layout, presentation, and project tracking.
- Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload to meet tight deadlines.
- Ability to refer decisions appropriately, considering the needs of the situation, constraints and the availability of information.
- Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
- An ability to maintain confidentiality and trust.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
Qualifications
Essential
- Educated to degree level in a relevant field (e.g. Project Management, Digital Health, IT, Business Administration) or equivalent professional experience at management level.
- PRINCE2 Practitioner Qualification or other equivalent Project Management Qualification.
Desirable
- Managing Successful Programmes (MSP) qualification.
Experience
Essential
- Experience in project delivery through the entire project lifecycle from initiation to delivery.
- Experience and understanding of a project or programme management methodology including setting project objectives, determining project scope and deliverables, developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
- Must have experience of managing internal and external stakeholder engagement particularly in health care, including managing relationships between cross-functional teams and member practices.
- Can deliver technical information in a non-technical way to a range of stakeholders.
- Able to work on your own and as part of a team.
Desirable
- Good understanding of the Digital agenda within the NHS and Social Care / Care Sector.
- Digital / IM&T experience in a Health or Social Care Environment.
Person Specification
Other
Essential
- Good computer literacy and working knowledge of Microsoft Office products to produce, maintain and distribute documents including reports and presentations.
- Good understanding of creating spreadsheets in Microsoft Excel, including layout, presentation, and project tracking.
- Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload to meet tight deadlines.
- Ability to refer decisions appropriately, considering the needs of the situation, constraints and the availability of information.
- Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
- An ability to maintain confidentiality and trust.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
Qualifications
Essential
- Educated to degree level in a relevant field (e.g. Project Management, Digital Health, IT, Business Administration) or equivalent professional experience at management level.
- PRINCE2 Practitioner Qualification or other equivalent Project Management Qualification.
Desirable
- Managing Successful Programmes (MSP) qualification.
Experience
Essential
- Experience in project delivery through the entire project lifecycle from initiation to delivery.
- Experience and understanding of a project or programme management methodology including setting project objectives, determining project scope and deliverables, developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
- Must have experience of managing internal and external stakeholder engagement particularly in health care, including managing relationships between cross-functional teams and member practices.
- Can deliver technical information in a non-technical way to a range of stakeholders.
- Able to work on your own and as part of a team.
Desirable
- Good understanding of the Digital agenda within the NHS and Social Care / Care Sector.
- Digital / IM&T experience in a Health or Social Care Environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
