Job summary
The North Cotswolds
Primary Care Network is seeking a proactive, skilled, and dedicated Business
Manager to join our team. This exciting opportunity comes at a time of
transition as our current Business Manager prepares for retirement after a
successful tenure. The new Business Manager will play a vital role in ensuring
the continued smooth operation of our five-member GP practices and supporting
the ongoing delivery of high-quality care to our rural community.
This is a fantastic
opportunity for someone with strong leadership, financial, and operational
management skills to make a significant impact in a rural healthcare setting,
while building upon the legacy of collaboration, excellence, and patient-centred
care established by the outgoing Business Manager.
Main duties of the job
The Primary Care Network
(PCN) Business Manager will lead the strategic, operational, and financial
management of the North Cotswolds PCN.
This is an important
leadership role at a pivotal time, as the current Business Manager prepares for
retirement. The new Business Manager will work closely with the Clinical
Director, PCN team, and member practices to maintain operational continuity
while introducing innovative ideas to ensure the networks future growth and
sustainability.
The Business Manager will be
responsible for the management and strategic coordination of the PCNs
operations. This includes managing finances, supporting workforce development,
ensuring compliance, and facilitating collaborative working across practices
and with external partners. The role requires a proactive, adaptable individual
with strong leadership, communication, and project management skills.
About us
North Cotswolds Primary Care
Network is a well-established collaboration of five GP practices serving
a population of approximately 33,500 patients across a large and
picturesque rural footprint in Gloucestershire. We are a
forward-thinking, patient-focused network committed to improving population
health, delivering high-quality services, and working in partnership across
health and care sectors.
Job description
Job responsibilities
Key Responsibilities:
Strategic Leadership and Development
- Support the Clinical Director and member practices in the development and implementation of the PCNs strategic and business plans.
- Identify opportunities to enhance service delivery and patient outcomes across the rural population.
- Ensure delivery of national and local targets, including Network Contract DES requirements.
Operational Management
- Oversee and coordinate PCN projects, services, and staff (e.g., Enhanced Access, ARRS roles, service pilots).
- Ensure effective systems and processes are in place across the PCN to support operational efficiency.
- Maintain excellent communication and collaboration between member practices, ensuring alignment and cohesion.
Financial Oversight
- Prepare and manage the PCNs budgets, including ARRS and DES funding allocations.
- Liaise with accountants and financial advisers to ensure robust reporting and compliance.
- Monitor funding streams and ensure appropriate and timely use of PCN resources.
Workforce and HR Support
- Lead recruitment, onboarding, and management of the PCN workforce, including ARRS-funded roles.
- Support workforce planning and training initiatives aligned to the rural healthcare needs of the population.
- Promote a supportive, inclusive and values-driven working environment.
Governance and Compliance
- Ensure compliance with NHS England, ICB and local authority requirements, including reporting, audits, and risk management.
- Maintain and review PCN policies, protocols, and risk registers.
- Provide regular reports and updates to the PCN board.
Stakeholder Engagement
- Act as a liaison between the PCN, ICB, community and secondary care providers, and voluntary sector organisations.
- Represent the PCN in external meetings and forums, advocating for rural health needs.
- Organise and lead PCN meetings, producing agendas, minutes, and follow-up actions.
Job description
Job responsibilities
Key Responsibilities:
Strategic Leadership and Development
- Support the Clinical Director and member practices in the development and implementation of the PCNs strategic and business plans.
- Identify opportunities to enhance service delivery and patient outcomes across the rural population.
- Ensure delivery of national and local targets, including Network Contract DES requirements.
Operational Management
- Oversee and coordinate PCN projects, services, and staff (e.g., Enhanced Access, ARRS roles, service pilots).
- Ensure effective systems and processes are in place across the PCN to support operational efficiency.
- Maintain excellent communication and collaboration between member practices, ensuring alignment and cohesion.
Financial Oversight
- Prepare and manage the PCNs budgets, including ARRS and DES funding allocations.
- Liaise with accountants and financial advisers to ensure robust reporting and compliance.
- Monitor funding streams and ensure appropriate and timely use of PCN resources.
Workforce and HR Support
- Lead recruitment, onboarding, and management of the PCN workforce, including ARRS-funded roles.
- Support workforce planning and training initiatives aligned to the rural healthcare needs of the population.
- Promote a supportive, inclusive and values-driven working environment.
Governance and Compliance
- Ensure compliance with NHS England, ICB and local authority requirements, including reporting, audits, and risk management.
- Maintain and review PCN policies, protocols, and risk registers.
- Provide regular reports and updates to the PCN board.
Stakeholder Engagement
- Act as a liaison between the PCN, ICB, community and secondary care providers, and voluntary sector organisations.
- Represent the PCN in external meetings and forums, advocating for rural health needs.
- Organise and lead PCN meetings, producing agendas, minutes, and follow-up actions.
Person Specification
Personal Attributes
Essential
- Self-motivated and proactive, with a flexible and solution-focused approach.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent interpersonal skills, able to build relationships across practices and sectors.
- Committed to continuous improvement and high-quality patient care.
Qualifications
Essential
- Essential
- Educated to degree level
- Good standard of education with excellent literacy and numeracy skills
- Leadership and/or management qualification
Desirable
- Leadership or management qualification in health care setting
- Experience of leading Quality Improvement Projects
Experience
Essential
- Proven experience in business or operations management, preferably in primary care, NHS, or public sector settings.
- Strong financial and budget management skills.
- Excellent communication, leadership, and project management abilities.
- Experience working with multiple stakeholders across organisations.
- Understanding of the healthcare landscape, particularly Primary Care Networks and NHS priorities.
- Proficiency with IT systems including MS Office, spreadsheets, and project management tools.
Desirable
- Knowledge of rural healthcare challenges and service delivery models.
- Experience working in or with GP practices or PCNs.
- Understanding of NHS contracts and funding streams.
- Project or programme management qualification.
Person Specification
Personal Attributes
Essential
- Self-motivated and proactive, with a flexible and solution-focused approach.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent interpersonal skills, able to build relationships across practices and sectors.
- Committed to continuous improvement and high-quality patient care.
Qualifications
Essential
- Essential
- Educated to degree level
- Good standard of education with excellent literacy and numeracy skills
- Leadership and/or management qualification
Desirable
- Leadership or management qualification in health care setting
- Experience of leading Quality Improvement Projects
Experience
Essential
- Proven experience in business or operations management, preferably in primary care, NHS, or public sector settings.
- Strong financial and budget management skills.
- Excellent communication, leadership, and project management abilities.
- Experience working with multiple stakeholders across organisations.
- Understanding of the healthcare landscape, particularly Primary Care Networks and NHS priorities.
- Proficiency with IT systems including MS Office, spreadsheets, and project management tools.
Desirable
- Knowledge of rural healthcare challenges and service delivery models.
- Experience working in or with GP practices or PCNs.
- Understanding of NHS contracts and funding streams.
- Project or programme management qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cotswold Primary Care Network
Address
Four Shires Medical Centre
Stow Road
Moreton in Marsh
Gloucestershire
GL56 0DS