Clifton Medical Centre

Practice Manager

The closing date is 31 January 2026

Job summary

Bean Road Surgery is providing an exciting opportunity for an experienced, enthusiastic and highly motivated Practice Manager to join our friendly Practice team. We are looking for a proactive, conscientious Practice Manager who have the essential experience in HR, Finance ,day to day operational management ,excellent communication and leadership skills.

Main duties of the job

Main duties :

1. Ensure the practice is compliant with any NHS, Information governance, CQC, or health related requirements

2. Recommend improvements to how we could work more efficiently and review administration systems so there are established efficient ways of working.

3. Ensure staff are trained to provide cover for all the administrative functions and patient queries so we have a multi-skilled flexible team.

4. Communicate with all staff and keep them up to date.Motivating and managing staff on a day to day basis.

5. Responsible for communications with patients including complaints handling, website, online patient access, patient newsletters.

6. Support practice management with new projects and developments and practice administration.

7. Ensure the practice maximises patient healthcare so we achieve maximum QOF achievement.

8. Be responsible and develop processes to aid with recruitment and HR functions.

9. Review and maintain up to date policies and practice administration such as minutes, practice policies, Team Net, Hr requirements, etc.

10. Organise staff rotas and coordinate holiday requests to ensure there is adequate cover at all times.

11. Ensure the work environment is kept clean, tidy and well organised, paying due attention to health and safety.

12. Work closely with the Partners and Management team to provide support as and when required.

About us

Bean Road Surgery is providing an exciting opportunity for an experienced, enthusiastic and highly motivated Practice Manager to join our friendly Practice team. We are looking for a proactive, conscientious Practice Manager who have the essential experience in HR, Finance ,day to day operational management ,excellent communication and leadership skills.

Details

Date posted

13 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1844-25-0009

Job locations

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Doctors Surgery

5 Bean Road

Dudley

West Midlands

DY2 8TH


Job description

Job responsibilities

Main duties :

1. Ensure the practice is compliant with any NHS, Information governance, CQC, or health related requirements

2. Recommend improvements to how we could work more efficiently and review administration systems so there are established efficient ways of working.

3. Ensure staff are trained to provide cover for all the administrative functions and patient queries so we have a multi-skilled flexible team.

4. Communicate with all staff and keep them up to date.Motivating and managing staff on a day to day basis.

5. Responsible for communications with patients including complaints handling, website, online patient access, patient newsletters.

6. Support practice management with new projects and developments and practice administration.

7. Ensure the practice maximises patient healthcare so we achieve maximum QOF achievement.

8. Be responsible and develop processes to aid with recruitment and HR functions.

9. Review and maintain up to date policies and practice administration such as minutes, practice policies, Team Net, Hr requirements, etc.

10. Organise staff rotas and coordinate holiday requests to ensure there is adequate cover at all times.

11. Ensure the work environment is kept clean, tidy and well organised, paying due attention to health and safety.

12. Work closely with the Partners and Management team to provide support as and when required.

Job description

Job responsibilities

Main duties :

1. Ensure the practice is compliant with any NHS, Information governance, CQC, or health related requirements

2. Recommend improvements to how we could work more efficiently and review administration systems so there are established efficient ways of working.

3. Ensure staff are trained to provide cover for all the administrative functions and patient queries so we have a multi-skilled flexible team.

4. Communicate with all staff and keep them up to date.Motivating and managing staff on a day to day basis.

5. Responsible for communications with patients including complaints handling, website, online patient access, patient newsletters.

6. Support practice management with new projects and developments and practice administration.

7. Ensure the practice maximises patient healthcare so we achieve maximum QOF achievement.

8. Be responsible and develop processes to aid with recruitment and HR functions.

9. Review and maintain up to date policies and practice administration such as minutes, practice policies, Team Net, Hr requirements, etc.

10. Organise staff rotas and coordinate holiday requests to ensure there is adequate cover at all times.

11. Ensure the work environment is kept clean, tidy and well organised, paying due attention to health and safety.

12. Work closely with the Partners and Management team to provide support as and when required.

Person Specification

Qualifications

Essential

  • Experience in a management role in General Practice with excellent communication and Leadership skills
  • Good IT Skills, experience of working in EMIS Web and System One and knowledge about QOF, Arden, LCS

Desirable

  • Experience in overseeing CQC inspection
  • Experience in working with Primary Care Network

Experience

Essential

  • Experience in a management role in General Practice with excellent communication and Leadership skills
  • Good IT Skills, experience of working in EMIS Web and System one and knowledge about QOF, Arden, LCS.

Desirable

  • Experience in overseeing CQC inspection
  • Experience in working with Primary Care Network
Person Specification

Qualifications

Essential

  • Experience in a management role in General Practice with excellent communication and Leadership skills
  • Good IT Skills, experience of working in EMIS Web and System One and knowledge about QOF, Arden, LCS

Desirable

  • Experience in overseeing CQC inspection
  • Experience in working with Primary Care Network

Experience

Essential

  • Experience in a management role in General Practice with excellent communication and Leadership skills
  • Good IT Skills, experience of working in EMIS Web and System one and knowledge about QOF, Arden, LCS.

Desirable

  • Experience in overseeing CQC inspection
  • Experience in working with Primary Care Network

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clifton Medical Centre

Address

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Employer's website

https://www.mysurgerywebsite.co.uk/contact1.aspx?p=M88630 (Opens in a new tab)

Employer details

Employer name

Clifton Medical Centre

Address

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Employer's website

https://www.mysurgerywebsite.co.uk/contact1.aspx?p=M88630 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Devannas Mannivasagam

devanna.manivasagam@nhs.net

01215887989

Details

Date posted

13 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1844-25-0009

Job locations

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Doctors Surgery

5 Bean Road

Dudley

West Midlands

DY2 8TH


Privacy notice

Clifton Medical Centre 's privacy notice (opens in a new tab)