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Clifton Medical Centre

Senior Receptionist / Administrative

The closing date is 15 October 2025

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Job summary

We are looking for an enthusiastic, hardworking individual to join our currentteam, previous experience of working as a GP surgery receptionist would be beneficial.

We have multiple sites and you could be working at any of the sites.

We use Systmone and the successful candidate would be required to undertake a number of different administrative roles.

Main duties of the job

To have a thorough knowledge and work in accordance of all practice policies and procedures.

Pulling and filing notes

Photocopying as requested

Scanning/ Coding of hospital letter and results.

Liaising with members of practice team and community services as necessary

Handling completed repeat prescriptions to patient and checking names and address.

Be able to cover all reception positions as necessary.

Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional

Deal with home visit requests.

Process repeat prescription requests in accordance with practice guidelines.

Any other tasks allocated by Management

About us

We have an experienced team of staff and this post has become available purely due to a retirement of one of our team.

All team members have a flexible working approach and are available to work different shift patterns as and when required / asked to do so in order to cover annual leave / sickness etc.

We are a friendly team who work well together and support each other.

Details

Date posted

15 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1844-25-0007

Job locations

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Job description

Job responsibilities

GP Receptionist

To assist to the practice team in the day to day running of the surgery in a positive and courteous manner.

Job Responsibilities:

  • To have a thorough knowledge and work in accordance of all practice policies and procedures.
  • Pulling and filing notes,
  • Photocopying as requested,
  • Scanning/ Coding of hospital letter and results.
  • Liaising with members of practice team and community services as necessary
  • Handling completed repeat prescriptions to patient and checking names and address.
  • Be able to cover all reception positions as necessary.
  • Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
  • Deal with home visit requests.
  • Process repeat prescription requests in accordance with practice guidelines.

  • Any other tasks allocated by Management

Job description

Job responsibilities

GP Receptionist

To assist to the practice team in the day to day running of the surgery in a positive and courteous manner.

Job Responsibilities:

  • To have a thorough knowledge and work in accordance of all practice policies and procedures.
  • Pulling and filing notes,
  • Photocopying as requested,
  • Scanning/ Coding of hospital letter and results.
  • Liaising with members of practice team and community services as necessary
  • Handling completed repeat prescriptions to patient and checking names and address.
  • Be able to cover all reception positions as necessary.
  • Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
  • Deal with home visit requests.
  • Process repeat prescription requests in accordance with practice guidelines.

  • Any other tasks allocated by Management

Person Specification

Qualifications

Essential

  • Good standard of general education is required

Knowledge and Skills

Essential

  • Good standard of general education is required

Desirable

  • Experience of working in a busy GP surgery would be an advantage

Experience

Essential

  • Experience of working in a busy GP surgery would be an advantage
Person Specification

Qualifications

Essential

  • Good standard of general education is required

Knowledge and Skills

Essential

  • Good standard of general education is required

Desirable

  • Experience of working in a busy GP surgery would be an advantage

Experience

Essential

  • Experience of working in a busy GP surgery would be an advantage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clifton Medical Centre

Address

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Employer's website

https://www.mysurgerywebsite.co.uk/contact1.aspx?p=M88630 (Opens in a new tab)

Employer details

Employer name

Clifton Medical Centre

Address

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Employer's website

https://www.mysurgerywebsite.co.uk/contact1.aspx?p=M88630 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Bipandeep Kaur

bipandeep.kaur2@nhs.net

01215887989

Details

Date posted

15 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1844-25-0007

Job locations

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


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