Clifton Medical Centre

Medical Secretary

Information:

This job is now closed

Job summary

We are looking for a full- time and part-time Medical Secretary to join our friendly team. We are a busy Practice located in West Bromwich with a branch site. There is a requirement to work 5 days per week to cover.

Main duties of the job

The role of the Medical Secretary is to provide secretarial support to all members of the team, both clinical and non-clinical.

Please see the attached job description for more details.

About us

Clifton Medical Centre is a busy Practice with approx 5300 plus patients. CMC set up is between two sites, other site is in Smethwick. We have a team of GPs, Advanced Nurse Practitioner, Practice Nurses, Health Care Assistant plus a non-clinical team of Admin and Reception staff.

Details

Date posted

05 August 2024

Pay scheme

Other

Salary

Depending on experience TBA

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1844-24-0002

Job locations

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Swanpool Medical Centre

St. Marks Road

Tipton

West Midlands

DY4 0SZ


Doctors Surgery

291 Walsall Road

West Bromwich

West Midlands

B71 3LN


Victoria Health Centre

5 Suffrage Street

Smethwick

West Midlands

B66 3PZ


Job description

Job responsibilities

Job responsibilities

Job title: Medical Secretary

Location: Clifton Medical Centre

Responsible to: Practice Manager / Partners

Main purpose of the post:

The secretarial team is responsible for dealing with all clinical correspondence and related queries.

At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant.

Major duties and responsibilities:

Secretarial Duties:

Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies and other bodies and handling any related queries in a timely and efficient manner.

  • Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.
  • Typing of meeting minutes
  • Dealing with requests to the Practice and preparing reports etc
  • Record all contact regarding patients on the clinical system.
  • Complete fast track referrals via the ERS system.
  • Complete e-referrals and code accordingly.
  • Check for, chase up and action e-referral rejections.
  • Chase and follow up requests from patients and clinicians.
  • Docman and SystmOne tasks to be actioned in a timely manner
  • Re-routing of bloods to other GPs to be actioned twice daily
  • Telephone contact with outside agencies.
  • To perform any other task as required, appropriate to the role of a medical secretary.

Provide other administrative cover as required.

Personal Development:

  • Attend meetings etc as required by the practice to meet the requirements of the post.

Job description

Job responsibilities

Job responsibilities

Job title: Medical Secretary

Location: Clifton Medical Centre

Responsible to: Practice Manager / Partners

Main purpose of the post:

The secretarial team is responsible for dealing with all clinical correspondence and related queries.

At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant.

Major duties and responsibilities:

Secretarial Duties:

Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies and other bodies and handling any related queries in a timely and efficient manner.

  • Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.
  • Typing of meeting minutes
  • Dealing with requests to the Practice and preparing reports etc
  • Record all contact regarding patients on the clinical system.
  • Complete fast track referrals via the ERS system.
  • Complete e-referrals and code accordingly.
  • Check for, chase up and action e-referral rejections.
  • Chase and follow up requests from patients and clinicians.
  • Docman and SystmOne tasks to be actioned in a timely manner
  • Re-routing of bloods to other GPs to be actioned twice daily
  • Telephone contact with outside agencies.
  • To perform any other task as required, appropriate to the role of a medical secretary.

Provide other administrative cover as required.

Personal Development:

  • Attend meetings etc as required by the practice to meet the requirements of the post.

Person Specification

Qualifications

Essential

  • Qualifications
  • Essential
  • Previous work experience as a Medical Secretary
  • Excellent telephone manner
  • Excellent communication skills
  • Excellent organisation skills
  • Excellent ability to prioritise tasks and complete to deadlines

Desirable

  • Desirable
  • Experience of SystmOne and Docman systems
  • Awareness of medical terminology

Experience

Essential

  • Experience of working in GP Practice as a secretary.

Desirable

  • Experience of working in GP Practice as a secretary.
Person Specification

Qualifications

Essential

  • Qualifications
  • Essential
  • Previous work experience as a Medical Secretary
  • Excellent telephone manner
  • Excellent communication skills
  • Excellent organisation skills
  • Excellent ability to prioritise tasks and complete to deadlines

Desirable

  • Desirable
  • Experience of SystmOne and Docman systems
  • Awareness of medical terminology

Experience

Essential

  • Experience of working in GP Practice as a secretary.

Desirable

  • Experience of working in GP Practice as a secretary.

Employer details

Employer name

Clifton Medical Centre

Address

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Employer's website

https://www.mysurgerywebsite.co.uk/contact1.aspx?p=M88630 (Opens in a new tab)

Employer details

Employer name

Clifton Medical Centre

Address

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Employer's website

https://www.mysurgerywebsite.co.uk/contact1.aspx?p=M88630 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Karen Davies

k.davies17@nhs.net

Details

Date posted

05 August 2024

Pay scheme

Other

Salary

Depending on experience TBA

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1844-24-0002

Job locations

Clifton Lane

Stone Cross

West Bromwich

B71 3AS


Swanpool Medical Centre

St. Marks Road

Tipton

West Midlands

DY4 0SZ


Doctors Surgery

291 Walsall Road

West Bromwich

West Midlands

B71 3LN


Victoria Health Centre

5 Suffrage Street

Smethwick

West Midlands

B66 3PZ


Privacy notice

Clifton Medical Centre 's privacy notice (opens in a new tab)