Admin/Reception Apprentice

Job summary

Are you looking to start a rewarding career in healthcare administration while earning and learning at the same time? As an Apprentice Admin/Receptionist at our busy GP surgery, youll be the friendly first point of contact for our patients and play an important role in keeping the practice running smoothly.

From welcoming patients and handling enquiries, to supporting the team with essential administrative tasks, every day will be varied and meaningful. Youll gain hands-on experience, develop valuable customer service and organisational skills, and work towards a recognised qualification all while making a difference in your community.

If youre friendly, organised, eager to learn, and want to be part of a supportive team where your growth is encouraged, this is the perfect opportunity to begin your career in the NHS.

To apply for this role, you must have the right to work in the UK and have been a UK resident for at least three years. Applicants who already hold a Level 3 Business Administration qualification are not eligible for this apprenticeship.

Main duties of the job

In this role, youll be supporting both our patients and the practice team on a daily basis. Youll spend time on the reception desk, welcoming patients and helping with their queries, as well as learning how to manage appointments and keep records up to date. Behind the scenes, youll get involved in a variety of admin tasks such as handling correspondence, preparing documents, and supporting the smooth running of the office. Its a role where no two days are the same, and youll be building skills that will set you up for a successful career in healthcare administration.

About us

At The Wapping Group Practice, were proud to provide high-quality, patient-centred healthcare at the heart of our community. Our team is made up of dedicated GPs, nurses, healthcare assistants, receptionists, and administrators who all work closely together to deliver the very best care and support for our patients.

Were a friendly, welcoming practice where teamwork really matters. Everyone plays an important role, and youll be supported from day one to develop your skills and confidence.

As part of our team, youll not only gain valuable experience but also enjoy the benefits of working in an NHS environment including training opportunities, career development pathways, and the satisfaction of knowing youre making a real difference in peoples lives.