Locality Community Health Facilitator

Job description

Job responsibilities

Job responsibilities

1. Develop community-centred approaches to prevention of long-term conditions by working with community groups, residents and a range of stakeholders to shape preventive services and activities, increase participation in preventive activities and improve specified health and wellbeing outcomes; especially communities that are not currently engaging in/accessing preventive activities.
2. Build strong, trusting partnerships with communities, agencies and services and empower communities to identify and develop community capacity and resilience to address health inequalities.

Specifically the post will:

• Work with a range of stakeholders to implement asset-based community and stakeholder engagement and development for long term condition prevention (using CSEAD and Well Communities methodology)
• Support the development and implementation of local planning based on the above
• Support community-led participatory budgeting and action to address identified barriers and facilitators in line with local plans Collect data as required for the monitoring and evaluation of the programme.

Key responsibilities of this Post

1. Engage with residents and stakeholders in the locality

a.Work in partnership with local organisations, statutory services, voluntary agencies and residents, using a high level of relationship management to create strong and enduring partnerships around long term condition prevention and tackling health inequalities

b. Work with local communities to shape preventive services and activities, increase participation in preventive activities and strengthen their capacity to include and support people who are vulnerable and socially excluded/marginalised

c. Maintain the strong and productive relationships and partnerships with and between residents and local services

d. Manage and support the development of local resident health champions /volunteers, including reward and recognition provision

e. Promote equality and value the diversity of individuals

2.Implement an asset-based community development approach in the locality

a. Support the local delivery team to use the Community and Stakeholder Engagement, Assessment and co-Design (CSEAD) methodology to engage priority communities, map assets and identify priority areas for action

b. Participate in briefings, training and action learning about the CSEAD methodology

c. Support local volunteer health champions to strengthen project outreach in their communities

d. Support the coproduction of local action plans for each area; including shaping and further developing preventive services and activities

e. Plan, attend and co-ordinate programme meetings, workshops and events

f. Support the facilitation of workshops and events

3.Action planning and participatory budgeting

a. Support the implementation of initiatives against co-produced action plans using agreed methodologies

b. Administer, manage and monitor participatory budgets.

c. Collect specificed data/information and review progress quarterly and refresh the action plan annually.

4.Communication and community insight

a.Develop culturally appropriate, accessible and socio-economically appropriate communication materials as required

b. Develop and maintain a clear understanding of local community strengths, resources, connections, gaps and opportunities to develop creative solutions

c. Gather information, insight and intelligence about health inequalities and long-term conditions in local communities

d. Provide regular updates to the locality team and Portfolio programme officer/public health project manager.

5.Team working at locality/PCN/ borough level

a.Co-ordinate and support the local delivery team to implement the programme focusing on specified target groups.

b. Liaise with local community connectors, social prescribers and other similar non-clinical roles

c. Work with the Operational Group to ensure a common approach across the borough/programme and share learning

d. Work closely with public health programme managers and other local team member

e. Co-ordinate and minute local meetings as required.

6.Monitoring and evaluation

a. Ensure good quality data/information is collected at community level and proper monitoring records are maintained for all eligible persons in the local area through use of an endorsed data system, providing information and data for reporting purposes

b. Respond to requests for information.

c. Assist in the collation of statistical information in order to provide evidence that the community project plan is meeting identified outcomes

d. Monitor local programme progress against agreed outcomes and undertake quarterly reporting

e. Work closely with programme evaluators and respond promptly to requests from evaluators, as required.

7.Manage and organise own time and activities

a. Keep adequate records of the work undertaken as agreed with line manager

b. Alert line manager to any issues in work (including concerns about individuals or work in the community)

c. Take an active part in development of own knowledge and skills in community-based development

d. Seek advice and support as and when appropriate

e. Attend all relevant and required training and comply with Network arrangements for continuing professional development

f. Work flexibly as required including out of core hours, agreeing time off in lieu (TOIL) in advance with the line manager

8.Organisational policies/ General Terms

a. Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including performance and development reviews.

b. Ensure that all duties and responsibilities are discharged in accordance with the Networks/Employers policies and procedures, Code of Conduct and relevant regulations and legislation.

c. Comply with the equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.

d. Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the locality.

e. This job description is a guide to the level and range of responsibilities you will be expected to undertake. It may be changed from time to time to reflect changing circumstances and demands. As directed, you will undertake additional duties and responsibilities that may arise commensurate with the grade of the post and within the capabilities of the post holder.

Person Specification

Qualifications

Essential

• Willingness to work outside of normal working hours to facilitate the service
• Willingness to travel across the borough of Tower Hamlets and attend face-to-face meetings from time to time
• Qualifications
• Essential
• A minimum of 5 GCSEs, including English and Maths - standard education (Literate and numerate) or comparable qualifications

Desirable

• Motivational Interviewing training/qualification
• RSPH Level 2 Understanding Health Improvement
• Level 2 facilitation of community research (participatory appraisal)
• Degree or equivalent in community development, health and social care
• A Levels
• Skills/Abilities
• Community engagement
• Community development
• Stakeholder engagement
• Community and other stakeholder relationship building
• Excellent organisational skills including prioritising work
• Self-starting and energetic
• Experience of working unsupervised and using own initiative.
• Problem solving abilities.
• Ability to work as a team member and independently.
• Accurate and efficient data collection and input; especially at community level
• Good organisational skills.
• Creative and innovative
• Able to engage and talk to people face-to-face and on the telephone
• Working with groups
• Adaptable and able to work well against a background of change and uncertainty
• Desirable
• Able to identify, assess and manage risks
• Report writing
• Data analysis
• Group facilitation
• Disposition
• Essential
• Respect for the autonomy of others, and valuing their capabilities, strengths, attitudes and contributions
• Enthusiasm and skills to work on behalf of and with local residents collaboratively
• Ability to cope with stressful situations and difficult people.
• Organised and flexible approach to work.
• Commitment to Equal Opportunities.
• Reliable, good attendance record

Experience

Essential

• Track record in successfully delivering community development with deprived and diverse communities
• Track record in successful community engagement with deprived and diverse communities
• Track record in successful relationship and partnership building with communities and a range of stakeholder groups/organisations at different levels
• Experience in using behaviour change approaches (Motivational Interviewing)
• Experience in organising and managing events
• Able to demonstrate experience of working in NHS, local government or voluntary and community sector cultures and structures

Desirable

• Experience administering a small grants programme
• Experience facilitating workshops
• Previous experience in the Health or Community Sector in Tower Hamlets
• Track record in successfully recruiting, developing and supporting community volunteers
• Experience in leading or chairing a multi-agency group

Knowledge

Essential

• Knowledge of and commitment to principles of asset-based community development
• Understanding and promoting the principles of community and other stakeholder engagement, coproduction and inclusion.
• Knowledge and understanding of confidentiality issues
• Knowledge of appreciative inquiry
• Knowledge of the social determinants of health and how they can impact on health inequalities
• Knowledge/understanding of safeguarding

Desirable

• Knowledge and understanding of data protection issues
• Understanding of current key health issues
• Knowledge of behaviour change methodology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Wapping Group Practice

Address

Tower Network PCN limited

C/O City Square Practice- 445 Cable Street Surgery

London

E1W 3DP

Employer's website

http://www.wappinggrouppractice.nhs.uk/ (Opens in a new tab)