Medical Secretary

Job description

Job responsibilities

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate, timely and quality manner.

Ensure that all referrals are recorded accurately on the patients medical record

Ensure that all referral templates are up to date on the clinical system.

To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure

To retrieve medical records and assist the completion of medical/insurance reports

Retrieve and re-file patient records/documents as required.

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

Support reception staff, providing cover during staff absence/sickness.

To assist the practice manager, clinical & team leaders with all clerical and administrative duties.

To apply a high degree of confidentiality to all of their work.

The above list is not exhaustive, and the successful candidate may be asked to undertake other tasks as appropriate.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent, including English and Maths

Desirable

• Appropriate NVQ III Certificate (e.g. Business Administration, Secretarial Support etc) or equivalent level qualifications / relevant experience
• Audio typing skills
• Experience in using Emis Web/Docman/ERS/Gateway

Experience

Essential

• Excellent Audio Typing Skills
• Good knowledge of medical terminology
• Ability to deal with enquiries in a professional manner
• Understanding the need for confidentiality in the workplace
• Ability to work as part of a team
• Ability to prioritise own workload and work with minimum
• supervision
• Excellent IT, Word Processing and clerical skills
• A willingness to learn and work in a flexible manner
• Ability to work in a busy General Practice and cope with a variety
• of demands from patients and clinical staff.

Desirable

• Previous secretarial experience in a GP setting desirable

Employer details

Employer name

Woodside Medical Practice

Address

Wensley Green

Woodside

Telford

Shropshire

TF7 5NR

Employer's website

https://www.woodside-medical-practice.org.uk (Opens in a new tab)