Job summary
The Prescription clerk provides support
to our Clinicians in the receipt and preparation of prescriptions. You will be
the main point of contact for enquiries about prescriptions from patients,
community pharmacies and care homes. As the main contact for these enquiries, a
good telephone manner and excellent communication skills are essential.
To thrive in this role you will need exceptional
organisational and prioritising skills, combined with excellent attention to
detail. You will need to be confident to problem solve and enjoy working
closely as a team to achieve objectives and ensure that your prescription
workloads are managed in a timely manner.
Main duties of the job
To issue prescriptions in accordance with Practice Protocol
To re-start medication prescribed in the past inline with the
Practice formulary.
To make medication changes from any hospital letters and discharge
summaries.
To
report overuse of specified drugs to the doctors as per the protocol.
To
compile the working days prescriptions and present to Clinicians for signing
To
issue emergency prescription requests with reference to the practice guidance.
To
maintain a spreadsheet of patients with dosette boxes and other medications
managed by
the practice. To ensure that prescriptions for these patients are
prepared in
a timely manner.
To
monitor reported manufacturing problems with Pharmacy Technician.
To
communicate with local pharmacies via telephone and email.
To
liaise with patients via telephone email text and dashboard.
To
administrate the process for patients with compliance aids.
To
action tasks directly from Clinicians.
To
administrate for the Drugs misuse LES.
Manage
the practice policy for blue prescription.
To
support Care homes with residents prescription.
To
set up repeat dispensing in line with Practice Protocol
About us
The Orchard Medical Centre is a busy GP surgery in Kingswood with approximately 12,600 patients.
We are a training practice, and host students from Year 1s to GP Registrars.
The Orchard Medical Centre provides a friendly and supportive work environment and are seeking candidates who will positively contribute toward this culture. We are proud of our Administrative structure
Job description
Job responsibilities
This role will be available in the New Year, and is offered on a permanent, part-time basis. Applications will be scored and shortlisted when they are received. This advert may be closed early on appointment of a successful candidate.
The following are the core
responsibilities of the post. There may be on occasion, a requirement to carry
out other tasks; this will be dependent upon factors such as workload and
staffing levels.
To issue prescriptions in accordance with Practice Protocol
To re-start medication prescribed in the past inline with the
Practice formulary.
To make medication changes from any hospital letters and discharge
summaries.
To
report overuse of specified drugs to the doctors as per the protocol.
To
compile the working days prescriptions and present to Clinicians for signing
To
issue emergency prescription requests with reference to the practice guidance.
To
maintain a spreadsheet of patients with dosette boxes and other medications
managed by
the practice. To ensure that prescriptions for these patients are
prepared in
a timely manner.
To
monitor reported manufacturing problems with Pharmacy Technician.
To
communicate with local pharmacies via telephone and email.
To
liaise with patients via telephone email text and dashboard.
To
administrate the process for patients with compliance aids.
To
action tasks directly from Clinicians.
To
administrate for the Drugs misuse LES including:
o
Issuing
the scripts in response to instructions from the Drugs worker.
o
Allocating
the controlled drug prescriptions issued weekly for the drugs.
misuse programme.
o
Ensuring
the practice policy for Control Prescription is adhered to.
Manage
the practice policy for blue prescription.
To
support Care homes with residents prescription.
To set up repeat dispensing in line with
Practice Protocol.
Job description
Job responsibilities
This role will be available in the New Year, and is offered on a permanent, part-time basis. Applications will be scored and shortlisted when they are received. This advert may be closed early on appointment of a successful candidate.
The following are the core
responsibilities of the post. There may be on occasion, a requirement to carry
out other tasks; this will be dependent upon factors such as workload and
staffing levels.
To issue prescriptions in accordance with Practice Protocol
To re-start medication prescribed in the past inline with the
Practice formulary.
To make medication changes from any hospital letters and discharge
summaries.
To
report overuse of specified drugs to the doctors as per the protocol.
To
compile the working days prescriptions and present to Clinicians for signing
To
issue emergency prescription requests with reference to the practice guidance.
To
maintain a spreadsheet of patients with dosette boxes and other medications
managed by
the practice. To ensure that prescriptions for these patients are
prepared in
a timely manner.
To
monitor reported manufacturing problems with Pharmacy Technician.
To
communicate with local pharmacies via telephone and email.
To
liaise with patients via telephone email text and dashboard.
To
administrate the process for patients with compliance aids.
To
action tasks directly from Clinicians.
To
administrate for the Drugs misuse LES including:
o
Issuing
the scripts in response to instructions from the Drugs worker.
o
Allocating
the controlled drug prescriptions issued weekly for the drugs.
misuse programme.
o
Ensuring
the practice policy for Control Prescription is adhered to.
Manage
the practice policy for blue prescription.
To
support Care homes with residents prescription.
To set up repeat dispensing in line with
Practice Protocol.
Person Specification
Personal Quality's
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Willing to learn
- Efficient
Experience
Essential
- Experience of establishing effective office administrative systems
- Experience in working in administrative role within a health care setting
Desirable
- Experience of working with the following: EMIS, Docman, MS packages, Sentiers, GP Team Net
Skills
Essential
- Excellent Communication skills (written and oral)
- Excellent I.T skills
- Clear, polite telephone manner
- In-depth knowledge of office and outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Flexibility with workloads
- Accuracy and attention to detail
Desirable
Qualifications
Essential
- Educated to GCSE level or equivalent
- Demonstrate commitment to professional development
Desirable
- Medical terminology/ prescription explained qualification
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Person Specification
Personal Quality's
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Willing to learn
- Efficient
Experience
Essential
- Experience of establishing effective office administrative systems
- Experience in working in administrative role within a health care setting
Desirable
- Experience of working with the following: EMIS, Docman, MS packages, Sentiers, GP Team Net
Skills
Essential
- Excellent Communication skills (written and oral)
- Excellent I.T skills
- Clear, polite telephone manner
- In-depth knowledge of office and outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Flexibility with workloads
- Accuracy and attention to detail
Desirable
Qualifications
Essential
- Educated to GCSE level or equivalent
- Demonstrate commitment to professional development
Desirable
- Medical terminology/ prescription explained qualification
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
