Job responsibilities
Being an expert in all aspects of the clinical system and be able to train other team members, in the best use of the system
Report to the Practice Manager any significant events relating to Dispensary
Ensuring compliance with CQC regulations and standards
Producing data for DSQS
Reviewing and updating Dispensary SOPS
Preparing overtime rotas and bringing them to the attention of the team
Overseeing the Dispensary teams annual leave, liaising with the Practice Manager where appropriate
The overseeing of the endorsing and counting of all prescriptions
Prescription queries being dealt with in a timely manner
Ensuring the team action all of their tasks effectively
Ensuring overtime is brought to the attention of the team
Ensuring that returned medication is disposed of appropriately
Ensuring controlled drugs are dispensed with in accordance with practice policy
Ensuring that all returned controlled drugs are disposed of and recorded correctly
Safe disposal of returned and / or out of date medicines
The overseeing of the ordering of the Dispensary NHS stationary
The monitoring of drugs costs to ensure that we are purchasing at best price.
Overseeing the dispensers responsible for checking all medicines dispensed, ensuring there are no discrepancies
Dispensing medicines to the entitled population safely and accurately
Collecting prescription charges in accordance with dispensary protocol
Maintaining stock levels within the dispensary, liaising with the Dispensers to facilitate reordering
Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
Ensuring all repeat prescriptions are processed within a 72 hour time frame
Providing patients with advice regarding all prescription matters
Process prescription requests via email, phone, face-to-face and online
Processing Dossett boxes
Completing monthly returns in conjunction with the SOP
Maintaining a clean and safe working environment at all times
Maintain accurate records at all times, read coding entries appropriately
Assisting in the training and development of dispensary staff
Assisting in the writing of appraisals for dispensary staff
To be responsible for planning and allocating work for all dispensary staff
Cross reference number and value of prescription charges against statements, ensuring accuracy
Effectively coordinating repeat prescriptions requests via telephone, email, online, repeat ordering and over the counter
On a monthly basis deal with uncollected medication in accordance with current policy
Effectively manage stock levels within the dispensary, ensuring adequate levels are held, minimising wastage and expenditure
Promote a safe an effective working environment, conforming to legislation, ensuring drugs are stored appropriately within temperature parameters and securely
Effective management of the cold chain process, ensuing all staff are aware of the requirement to accurately record temperatures and store items appropriately
Conduct stocktakes in accordance with guidance (when required)
Prepare invoices for payment, liaising with the Deputy Practice Manager as required
Assist with QOF targets
Responsible for the effective line management, appraisal and development of dispensary staff
Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance
To line manage the dispensary staff in accordance with current practice policy
Change
