Deputy Practice Manager/Operations

Job summary

JOB ADVERT- Deputy Practice Manager/Operations

Due to increased demand, we are looking for a Deputy Practice Manager/Operations to join our friendly Practice family. Oswald Medical Centre is an award-winning Practice serving over 16,000 patients. We are based across 3 sites in Accrington, Oswaldtwistle and Blackburn. We pride ourselves on our approach to providing caring services and offer a range of standard NHS and enhanced services including minor surgery.

The Practice has an extensive clinical team comprising of: 4 GP Partners, 1 Salaried GP, 3 Advanced Nurse Practitioners, 3 Practice Nurses, 1 Nurse Associate and 2 Healthcare Assistants. Supporting our Clinical Team is a large Administrative Team, including a dedicated Pharmacy Technician who heads up our in-house Prescribing Hub.

Benefits of the role include:

- Flexible, family friendly hours to suit

- Competitive rates of pay (dependent on experience)

- Competitive annual leave allowance

- Access to the NHS Pension scheme

- High-quality training and continued professional development opportunities

- A supportive GP team

- Experienced support staff

- The opportunity to be involved in Practice development

To apply please send your C.V (ensure this describes how you meet the requirements of the role) to: rita.naylor@nhs.net & stephaniedriver@nhs.net

Closing date for applications: shortlisting will commence when sufficient applications have been received.

Main duties of the job

To support the Business Manager and Practice Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment.

To manage and coordinate all aspects of practice functionality, motivating and managing staff, patient services, premises and health and safety management.

Through innovative ways of working, support the Business Manager and Practice Manager leading the team in promoting ED&I (Equality Diversity & Inclusion), SHEF (Safety, Health, Environment & Fire), quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensuring the practice complies with CQC regulations.

About us

At Oswald Medical Centre we are united by a culture of compassion, professionalism, and collaboration. Our team is deeply committed to delivering patient-centre, high quality care in a safe, welcoming, and non-judgmental environment.

We are a team that values being approachable, supportive, and flexible not just for patients, but for one another. We take pride in being a skilled and empathetic team, able to work under pressure whilst maintaining a calm, caring, and respectful approach.

We believe in honesty, openness, and equality, fostering a workplace where everyone feels heard, valued, and appreciated. Through strong leadership and continuous improvement, we strive to create a service that is accessible, effective, and truly responsive to the needs of our diverse community.

Our culture is built on teamwork and trust, with regular communication, mutual respect and shared responsibility at its heart. We honour the work-life balance of our staff through supportive policies, flexibility, and meaningful recognition of their hard work and dedication.

Together, we are more than a medical centre we are a family-oriented team working towards a common goal, delivering excellent, equitable care while supporting each other to grow, thrive and make a difference.