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Integrated Care Partnership

Administrator

The closing date is 14 November 2025

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Job summary

The Integrated Care Partnership is a large GP practice and a standalone Primary Care Network (PCN). With a Patient population of 32,000, the Practice is ideally placed to benefit from the unique position of being a single Practice PCN.

We are looking for someone to help provide an efficient service to patients presenting to, electronically requesting or telephoning the practice

Main duties of the job

Process incoming and outgoing mail

File and store records as required

Photocopy documentation as required

Process and distribute incoming faxes

Process prescriptions Requests in accordance with company procedures

Process changes to patient registration, deduction of record and new patient registration

Input data into the patients healthcare records as necessary

Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately

Welcome patients and visitors to the organisation, directing requests appropriately

Maintain a clean, tidy, effective working area at all times

Support all clinical staff with general administrative tasks as requested

About us

The Integrated Care Partnership is a large GP practice and a standalone Primary Care Network (PCN). With a Patient population of 32,000, the Practice is ideally placed to benefit from the unique position of being a single Practice PCN.

The Practice is based over four sites. The Old Cottage Hospital, Epsom, Fitznells Manor Surgery, Ewell Village, Cox Lane Surgery (near Chessington) and Stoneleigh Medical Centre Stoneleigh.

Details

Date posted

31 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1829-25-0011

Job locations

The Old Cottage Hospital

Alexandra Road

Epsom

KT17 4BL


Stoneleigh Medical Centre

24 Stoneleigh Broadway

Epsom

Surrey

KT17 2HU


Integrated Care Partnership

Cox Lane

Epsom

Surrey

KT19 9PS


Fitznells Manor Surgery

2 Chessington Road

Ewell

Epsom

Surrey

KT17 1TF


Job description

Job responsibilities

Process incoming and outgoing mail

File and store records as required

Photocopy documentation as required

Process and distribute incoming faxes

Process prescriptions Requests in accordance with company procedures

Process changes to patient registration, deduction of record and new patient registration

Input data into the patients healthcare records as necessary

Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately

Welcome patients and visitors to the organisation, directing requests appropriately

Maintain a clean, tidy, effective working area at all times

Support all clinical staff with general administrative tasks as requested

Job description

Job responsibilities

Process incoming and outgoing mail

File and store records as required

Photocopy documentation as required

Process and distribute incoming faxes

Process prescriptions Requests in accordance with company procedures

Process changes to patient registration, deduction of record and new patient registration

Input data into the patients healthcare records as necessary

Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately

Welcome patients and visitors to the organisation, directing requests appropriately

Maintain a clean, tidy, effective working area at all times

Support all clinical staff with general administrative tasks as requested

Person Specification

Skills

Essential

  • Strong IT skills
  • Competent in the use of Office and Outlook
  • Clear, polite telephone manner
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policies and procedures

Desirable

  • Problem solving and analytical skills

Experience

Essential

  • Experience of administrative duties

Desirable

  • Experience of working in General Practice
  • Experience of working in a Healthcare setting
Person Specification

Skills

Essential

  • Strong IT skills
  • Competent in the use of Office and Outlook
  • Clear, polite telephone manner
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policies and procedures

Desirable

  • Problem solving and analytical skills

Experience

Essential

  • Experience of administrative duties

Desirable

  • Experience of working in General Practice
  • Experience of working in a Healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care Partnership

Address

The Old Cottage Hospital

Alexandra Road

Epsom

KT17 4BL


Employer's website

https://integratedcarepartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Integrated Care Partnership

Address

The Old Cottage Hospital

Alexandra Road

Epsom

KT17 4BL


Employer's website

https://integratedcarepartnership.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Administrator

Jenny Kavanagh

jenny.kavanagh@nhs.net

Details

Date posted

31 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1829-25-0011

Job locations

The Old Cottage Hospital

Alexandra Road

Epsom

KT17 4BL


Stoneleigh Medical Centre

24 Stoneleigh Broadway

Epsom

Surrey

KT17 2HU


Integrated Care Partnership

Cox Lane

Epsom

Surrey

KT19 9PS


Fitznells Manor Surgery

2 Chessington Road

Ewell

Epsom

Surrey

KT17 1TF


Supporting documents

Privacy notice

Integrated Care Partnership's privacy notice (opens in a new tab)