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The County Practice

Clinical Administrator/Coder

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Job summary

The County Practice are looking to recruit a full time clinical administrator/coder to join our expanding clinical administration team. Contracted hours would be 37.5 hours per week, typically working 4.5 days, with additional hours to cover holiday and sickness as required.

Clinical administration roles within GP practice are evolving, its a dynamic role supporting our clinical colleagues ensuring patient data is recorded accurately and efficiently. You will have excellent communication skills and team working abilities. The clinical admin team are at the centre of the practice driving forward data quality.

Prior experience of working with clinical systems such as EMIS or SystmOne and an understanding of clinical coding would be an advantage, but not essential as full training will be given, so a willingness and ability to learn quickly will be key to your success in this role.

We are looking for someone who can make this role their own; using the IT that's available currently with the ability and enthusiasm to adapt the way they work and make things as efficient as possible.

Main duties of the job

You will be working in a team who are the first point of contact with hospitals and other health care providers. The clinical admin team receive all electronic correspondence from the providers. Varying systems are used to provide information to the practice for example emails/clinical systems document manager etc .The correspondence needs to be reviewed, coded and distributed as a appropriate in a timely manner. The team also receives internal documents and tasks which need to be managed efficiently.

You need to be accurate and work closely with the team to achieve the team targets.

About us

The County Practice is a very friendly forward thinking practice. We have a team of 5 GP Partners 2 salaried GPs. We have a team of Nurses, Pharmacists, Social Prescribers, Administrators Receptionists and Managers. We value staff training and development, we are a GP training practice. We have a highly proficient team of Nurses who also undertake training. We recognize that our trainees will become our next GPs Nurses Adminstrators and Managers.

We have a positive outlook on how we can move processes forward, on how we can develop the team and how this benefits our patients.

Benefits of working here

Positive environment for development

27 days leave (increasing with length of service) plus bank holidays.

Excellent pension

Plus we DO have a sense of humour!

Details

Date posted

16 October 2023

Pay scheme

Other

Salary

£11 to £11.45 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1826-23-0000

Job locations

Syston Health Centre

1330 Melton Road

Syston

Leicestershire

LE7 2EQ


Job description

Job responsibilities

Primary key responsibilities

The following are the core responsibilities of the clinical coder. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

a. Accurately clinically coding data on the EMIS system into the patient record ensuring records are updated accurately and in a timely fashion.

b. To summarize incoming medical records of new patients and code the required information into the patient record.

c. Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action

d. Inputting and extracting data as required to support practice reports

e. Filing and storing records as required

f. Photocopying documentation as required

g. Actioning all incoming correspondence, emails and mail in a timely manner

h. Scanning patient related documentation and attaching scanned documents to patients healthcare records

i. Inputting data into patients healthcare records as necessary

j. Answering incoming telephone calls, transferring calls or dealing with the callers request appropriately

k. Carrying out system searches as requested.

l. To monitor the performance of the communication your are involved with, raise concerns if there are problems and liaise with helplines or providers to services to solve problems.

m. To work as part the Practice team and become involved in staff training of IT skills as necessary.

n. Supporting all clinical staff with general administrative tasks as requested

Secondary responsibilities

In addition to the primary responsibilities, the clinical coder may be requested to:

a. Review and update the practice coding policy as required in conjunction with the Administration lead.

b. Partake in audit as directed by the audit lead

c. Support reception staff, providing cover during staff absences

d. Book appointments

e. Complete opening and closing procedures in accordance with the duty rota

Job description

Job responsibilities

Primary key responsibilities

The following are the core responsibilities of the clinical coder. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

a. Accurately clinically coding data on the EMIS system into the patient record ensuring records are updated accurately and in a timely fashion.

b. To summarize incoming medical records of new patients and code the required information into the patient record.

c. Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action

d. Inputting and extracting data as required to support practice reports

e. Filing and storing records as required

f. Photocopying documentation as required

g. Actioning all incoming correspondence, emails and mail in a timely manner

h. Scanning patient related documentation and attaching scanned documents to patients healthcare records

i. Inputting data into patients healthcare records as necessary

j. Answering incoming telephone calls, transferring calls or dealing with the callers request appropriately

k. Carrying out system searches as requested.

l. To monitor the performance of the communication your are involved with, raise concerns if there are problems and liaise with helplines or providers to services to solve problems.

m. To work as part the Practice team and become involved in staff training of IT skills as necessary.

n. Supporting all clinical staff with general administrative tasks as requested

Secondary responsibilities

In addition to the primary responsibilities, the clinical coder may be requested to:

a. Review and update the practice coding policy as required in conjunction with the Administration lead.

b. Partake in audit as directed by the audit lead

c. Support reception staff, providing cover during staff absences

d. Book appointments

e. Complete opening and closing procedures in accordance with the duty rota

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting ideally GP Practice

Qualifications

Essential

  • GCSE Mathematics and English (C or above)

Knowledge and skills

Essential

  • See attached job description and specification for further details

Desirable

  • See attached job description and specification for further details
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting ideally GP Practice

Qualifications

Essential

  • GCSE Mathematics and English (C or above)

Knowledge and skills

Essential

  • See attached job description and specification for further details

Desirable

  • See attached job description and specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The County Practice

Address

Syston Health Centre

1330 Melton Road

Syston

Leicestershire

LE7 2EQ


Employer's website

https://www.countypracticesyston.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The County Practice

Address

Syston Health Centre

1330 Melton Road

Syston

Leicestershire

LE7 2EQ


Employer's website

https://www.countypracticesyston.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Paula Sharpe

paula.sharpe@nhs.net

01162950500

Details

Date posted

16 October 2023

Pay scheme

Other

Salary

£11 to £11.45 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1826-23-0000

Job locations

Syston Health Centre

1330 Melton Road

Syston

Leicestershire

LE7 2EQ


Supporting documents

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