Administrative Assistant

Brownlow Group Practice

Information:

This job is now closed

Job summary

The Cheshire and Merseyside Primary Care Academy (Training Hub) is a collaborative of five locality training hubs that support the education and training needs of the multi-disciplinary primary care team. The overarching objective for the training hubs is to support with the growth and development of the primary care workforce within Cheshire and Merseyside. Our focus areas include:

  • Understanding workforce needs
  • Promoting careers and engagement
  • Supporting education and development
  • Identifying workforce requirements for service delivery
  • Supporting new roles in General Practice
  • We can support in areas such as mentorship, clinical supervision, student placements and establishing career pathways in all parts of the system.

Other job locations:

Bentley Road Liverpool L8 0SY

Peach Street Liverpool L69 7ZL

26 Argyle Street Liverpool L1 5DL

155 Edge Lane Edge Hill Liverpool L7 2PF

2 Vauxhall Road Liverpool L3 2BG

Main duties of the job

Manage shared mailboxes- Sharing relevant emails to stakeholders.

Provide administration and organisation support of LTH (Locality Training Hub)

Be responsible for updating and completing the finance spreadsheets relating to the various workstreams that we have, this includes TPD, Fellowship, LEF and Student Nurse payments.

Complete remittances + invoicing support.

Organisation of meetings, occasionally taking minutes if necessary.

Maintenance of standard Training Hub documentation relating to placement activity

Build and maintain strong positive relationships with the wider workforce across Cheshire and Merseyside

Ensure timely and effective response to member and external customer training and development queries.

Effectively manage own time, workload, and resources.

Liaise with HEIs/ further educational institutes and Training Hub about learners placements.

Gathering feedback from learners and educators about the placement experience

Although we allow for some remote working (depending on the role) we want to make you aware that you will need to be based on-site in one of the Practices to carry out your duties. We would also like to state that you will need to reside in Liverpool (or within the near vicinity).

About us

Brownlow prides itself in being an exceptional employer. We have a dedicated staff wellbeing team and offer numerous staff benefits and incentives including protected study leave with financial allowance. You will receive a 6-month mentorship/induction package and following this will have the option for some home working should you wish to if appropriate for your role.

Brownlow is an organisation that is committed to equality and diversity, and we strive for our workforce to be representative and inclusive of the complex and diverse community which we are proud to serve. With this commitment in mind, we actively encourage individuals who self-identify as having protected characteristics to apply for this role. We are particularly keen to encourage applications from: individuals with linguistic diversity, members of the LGBTQ+ community; members of black, minority ethnic, and minority faith groups; and from those who are disabled and / or neurodiverse. We are mindful that we may not always be aware of structural and systemic factors, which might discourage or prevent certain minority groups and marginalised populations from applying to join our team. If you are aware that any such barriers do exist, please let us know so that we can work to overcome and dismantle these.

Although not required by law we strongly recommend that all staff have received all Covid vaccinations.

Extended access will form part of your contracted hours.

Date posted

17 November 2023

Pay scheme

Other

Salary

£22,816 to £24,336 a year Whole time equivalent

Contract

Permanent

Working pattern

Part-time

Reference number

A1812-23-0035

Job locations

Brownlow Health @ Pembroke Place

70 Pembroke Place

Liverpool

Merseyside

L69 3GF


Job description

Job responsibilities

Health and Safety Responsibilities

Employees must take reasonable care for the Health and Safety of him/herself and/or others who may be affected by his/her acts or omissions at work

Must co-operate with the employer in so far as necessary to enable that duty or requirement to be performed or complied with.

No person shall intentionally or recklessly interfere with or misuse anything provided in the interests of Health, Safety or Welfare.

Confidentiality

All information relating to patients and staff gained through your employment and after leaving employment with Brownlow Health is confidential. Disclosure to any unauthorized person is a serious disciplinary offence or may result in litigation

Training, learning and development

Undergo regular appraisal, supervision and training as necessary to update skills and knowledge.

Provide training to other staff in work relevant to this post.

Participate in the induction of new staff, students and other attached professionals

Equality and diversity

Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc.

Be aware of procedures regarding protection of children and vulnerable adults, including Practice and NHS policies. Follow the guidance and policies and act in an appropriate manner.

If you are successful and are registered with any of the Brownlow or CLPCN sites you are required to change practices and this will be a stipulate of employment.

A full job description can be found attached. This job description is not intended to be exhaustive but to indicate the main areas of responsibility. It may be changed after consultation with the post holder.

Job description

Job responsibilities

Health and Safety Responsibilities

Employees must take reasonable care for the Health and Safety of him/herself and/or others who may be affected by his/her acts or omissions at work

Must co-operate with the employer in so far as necessary to enable that duty or requirement to be performed or complied with.

No person shall intentionally or recklessly interfere with or misuse anything provided in the interests of Health, Safety or Welfare.

Confidentiality

All information relating to patients and staff gained through your employment and after leaving employment with Brownlow Health is confidential. Disclosure to any unauthorized person is a serious disciplinary offence or may result in litigation

Training, learning and development

Undergo regular appraisal, supervision and training as necessary to update skills and knowledge.

Provide training to other staff in work relevant to this post.

Participate in the induction of new staff, students and other attached professionals

Equality and diversity

Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc.

Be aware of procedures regarding protection of children and vulnerable adults, including Practice and NHS policies. Follow the guidance and policies and act in an appropriate manner.

If you are successful and are registered with any of the Brownlow or CLPCN sites you are required to change practices and this will be a stipulate of employment.

A full job description can be found attached. This job description is not intended to be exhaustive but to indicate the main areas of responsibility. It may be changed after consultation with the post holder.

Person Specification

Skills

Essential

  • Ability to communicate effectively and confidently both verbally and in writing
  • Excellent administration skills with the ability to manage time effectively to meet deadlines
  • Ability to plan workload in a proactive way
  • The ability to use initiative.
  • The ability to produce work that is accurate, thorough and well presented.

Desirable

  • Ability to maintain accurate records of projects and initiatives

Qualifications

Essential

  • Educated to GCSE level or equivalent experience
  • A good standard of grammar and spelling in the English language - We require applicants whose native language is not English to demonstrate their competence in the English language. This can be demonstrated by Providing Certification of English proficiency.
  • Excellent computer skills, including Microsoft Office. Good keyboard skills. NVQ Level 2 or equivalent

Experience

Essential

  • Experience of producing detailed agendas and minutes
  • Experience of planning, organizing and recording meetings and events
  • Broad range of Microsoft Office programmes

Desirable

  • Experience of providing admin support business/project/ advisory roles in a busy work environment
  • Experience of working in a healthcare setting

Knowledge

Essential

  • File maintenance & management
  • Broad knowledge of administration processes
  • Understanding of the importance & requirements of GDPR and Confidentiality
Person Specification

Skills

Essential

  • Ability to communicate effectively and confidently both verbally and in writing
  • Excellent administration skills with the ability to manage time effectively to meet deadlines
  • Ability to plan workload in a proactive way
  • The ability to use initiative.
  • The ability to produce work that is accurate, thorough and well presented.

Desirable

  • Ability to maintain accurate records of projects and initiatives

Qualifications

Essential

  • Educated to GCSE level or equivalent experience
  • A good standard of grammar and spelling in the English language - We require applicants whose native language is not English to demonstrate their competence in the English language. This can be demonstrated by Providing Certification of English proficiency.
  • Excellent computer skills, including Microsoft Office. Good keyboard skills. NVQ Level 2 or equivalent

Experience

Essential

  • Experience of producing detailed agendas and minutes
  • Experience of planning, organizing and recording meetings and events
  • Broad range of Microsoft Office programmes

Desirable

  • Experience of providing admin support business/project/ advisory roles in a busy work environment
  • Experience of working in a healthcare setting

Knowledge

Essential

  • File maintenance & management
  • Broad knowledge of administration processes
  • Understanding of the importance & requirements of GDPR and Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Health @ Pembroke Place

70 Pembroke Place

Liverpool

Merseyside

L69 3GF


Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Health @ Pembroke Place

70 Pembroke Place

Liverpool

Merseyside

L69 3GF


Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR

brownlowhr@livgp.nhs.uk

01513885351

Date posted

17 November 2023

Pay scheme

Other

Salary

£22,816 to £24,336 a year Whole time equivalent

Contract

Permanent

Working pattern

Part-time

Reference number

A1812-23-0035

Job locations

Brownlow Health @ Pembroke Place

70 Pembroke Place

Liverpool

Merseyside

L69 3GF


Supporting documents

Privacy notice

Brownlow Group Practice's privacy notice (opens in a new tab)