Job summary
Cripps Health Centre is looking to expand our large admin team with a dedicated and hardworking new results administrator. We are based in a large health centre situated on the beautiful University of Nottingham campus.
The role includes numerous administrative tasks relating to processing incoming tests results and follow ups as well a a number of other duties to support the rest of the team.
PLEASE NOTE, WE DO NOT ACCEPT APPLICATIONS FROM AGENCIES
Main duties of the job
A support role focused on
managing incoming clinical results and data, including inputting data onto
electronic patient records, and ensuring timely follow-up with patients for
further results or appointments.
Key duties include processing laboratory results,
transcribing clinical correspondence, extracting data for reporting,
maintaining accurate patient records, and ensuring data security and
confidentiality.This role is crucial for the efficient operation of the
surgery, supporting the GPs and the administration team in maintaining high
standards of patient care and data management.
As part of a large team, the duties and responsibilities to be undertaken by the Medical Results Administrator may be varied from time to time under the direction of the Practice Manager and Admin Manager, dependent on current and evolving Practice workload and staffing levels.
About us
The main benefits of working at this health centre is the support of a big team. You will be inducted and guided by the Admin Manager with ongoing continued support of your colleagues.
The University of Nottingham campus provides a ideal spot to spend lunch, with current staff members walking or running in their lunch hour. The building offers staff facilities such as lockers, showers, and a large staff room, with numerous cafes situated on campus to choose from.
You will be entitled to 6 weeks annual leave, plus bank holidays plus a Birthday Day off, following a successful probationary period.
Job description
Job responsibilities
The
purpose of the role is to
process the daily incoming results. To update medical records with incoming results
and arrange appointments for those patients, for monitoring and follow up.
Maintain
the Practices call and recall systems to ensure monitoring and follow up are
consistent and timely.
Communicate
effectively with GPs and clinical staff regarding incoming lab results and
externally with NUH laboratories. Ensure processes are kept up to date and
regularly reviewed.
Work
closely with other key members of the admin team to understand how the administrative
team collaborates and how each role works in harmony to provide good quality
care to all patients.
Ensure
the decisions you make always has patient safety at the forefront (within your
administrative capacity).
Review
patient medical records, both paper and electronic, to ensure all relevant
clinical data is recorded correctly and accurately into the electronic system.
Be able to work both on your own initiative and within a team comprehensively across the EMIS clinical system to ensure results and follow
ups can be delivered in a timely manner, along with GP requests to see patients
for follow up and monitoring.
Filing
and retrieving paperwork.
Undertake
administrative duties to help cover annual leave and sickness.
Providing
clerical assistance to Practice staff as required from time to time, including
word/data processing, filing and photocopying.
Any
other roles and responsibilities that the practice deem appropriate.
Job description
Job responsibilities
The
purpose of the role is to
process the daily incoming results. To update medical records with incoming results
and arrange appointments for those patients, for monitoring and follow up.
Maintain
the Practices call and recall systems to ensure monitoring and follow up are
consistent and timely.
Communicate
effectively with GPs and clinical staff regarding incoming lab results and
externally with NUH laboratories. Ensure processes are kept up to date and
regularly reviewed.
Work
closely with other key members of the admin team to understand how the administrative
team collaborates and how each role works in harmony to provide good quality
care to all patients.
Ensure
the decisions you make always has patient safety at the forefront (within your
administrative capacity).
Review
patient medical records, both paper and electronic, to ensure all relevant
clinical data is recorded correctly and accurately into the electronic system.
Be able to work both on your own initiative and within a team comprehensively across the EMIS clinical system to ensure results and follow
ups can be delivered in a timely manner, along with GP requests to see patients
for follow up and monitoring.
Filing
and retrieving paperwork.
Undertake
administrative duties to help cover annual leave and sickness.
Providing
clerical assistance to Practice staff as required from time to time, including
word/data processing, filing and photocopying.
Any
other roles and responsibilities that the practice deem appropriate.
Person Specification
Experience
Essential
- Experience of Microsoft Office
- A demonstrable commitment to professional development
- Experience of working in a team
Desirable
- Experience in General Practice administrative duties
- Experience of working with the EMIS clinical system
- Experience of dealing with the public / patients
Knowledge and Skills
Essential
- Excellent keyboard and computer skills
- Excellent communication skills
Qualifications
Essential
- GCSE 'Pass' level in English and Maths. Grade C/4 and above.
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Person Specification
Experience
Essential
- Experience of Microsoft Office
- A demonstrable commitment to professional development
- Experience of working in a team
Desirable
- Experience in General Practice administrative duties
- Experience of working with the EMIS clinical system
- Experience of dealing with the public / patients
Knowledge and Skills
Essential
- Excellent keyboard and computer skills
- Excellent communication skills
Qualifications
Essential
- GCSE 'Pass' level in English and Maths. Grade C/4 and above.
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
