Job summary
Cripps Health Centre is looking to expand our large admin team with a dedicated and hardworking new administrator. With one of largest patient list sizes in the UK, this role is busy, satisfying and varied. We are based in a large health centre built for us back in 2018 which is situated on the beautiful University of Nottingham campus.
The role includes numerous administrative tasks relating to the movement of medical records including registering, deducting and summarising as well a a number of other duties to support the rest of the team.
Main duties of the job
The
duties and responsibilities to be undertaken by the Medical Records
Administrator may be varied from time to time under the direction of the
Practice Manager and Admin Manager, dependent on current and evolving Practice
workload and staffing levels.
The
practice receives up to approximately 9000 new patient registrations a year,
and approximately 8000 deductions. This role requires the Medical Records
Administrator to manage this process to ensure that all medical records being
received into the practice are coded and summarised in a timely manner.
Similarly, that the deduction requests are dealt with within set timeframes.
The
practice employs temporary staff to register new patients during busy times of
the year. These staff need to be supervised to ensure that the work is carried
out to a good standard and within set timeframes. This role will involve time
and quality management of the temporary staff.
About us
The main benefits of working at this health centre is the support of a big team. You will be inducted and guided by the Admin Manager with continued support of your colleagues.
The University of Nottingham campus provides a ideal spot to spend lunch, with current staff members walking or running in their lunch hour. The building offers staff facilities such as lockers, showers, and a large staff room, with numerous cafes situated on campus to choose from.
Pay rates are reviewed every year and after 2 years' service, rates are increased in line with the rest of the team.
You will be entitled to 6 weeks annual leave, plus bank holidays plus a Birthday Day off.
Job description
Job responsibilities
The
purpose of the role is to
Manage
the process of registering new patients and all the associated administrative
tasks involved in this.
Processing
incoming Temporary Resident and Immediate and Necessary forms on patient
records.
Manage
the process of receiving medical records into the practice.
Manage
the process of deducting patient records and the process of records leaving the
practice.
Work
closely with PCSE/Capita to deal with any changes to the electronic medical
record, including change of names and gender. This will also include
identifying and rectifying any errors such multiple registrations and
mismatches.
Update
weekly GP2GP failures, chasing previous surgeries for full summaries if needed.
Review
patient medical records, both paper and electronic, to ensure all relevant
clinical data is recorded correctly and accurately into the electronic system.
Adding
Immunisations and Vaccinations to records and processing allergy degrades.
Weekly
new baby registration monitoring to ensure babies are booked in for newborn
checks.
Manage
the summarising of medical records including supervising a team of temporary
staff employed to summarise the medical records at both sites.
Filing
and retrieving paperwork.
Undertake
Workflow and Scanning administrative duties to help cover annual leave and
sickness.
Providing
clerical assistance to Practice staff as required from time to time, including
word/data processing, filing and photocopying.
Any
other roles and responsibilities that the practice deem appropriate.
Job description
Job responsibilities
The
purpose of the role is to
Manage
the process of registering new patients and all the associated administrative
tasks involved in this.
Processing
incoming Temporary Resident and Immediate and Necessary forms on patient
records.
Manage
the process of receiving medical records into the practice.
Manage
the process of deducting patient records and the process of records leaving the
practice.
Work
closely with PCSE/Capita to deal with any changes to the electronic medical
record, including change of names and gender. This will also include
identifying and rectifying any errors such multiple registrations and
mismatches.
Update
weekly GP2GP failures, chasing previous surgeries for full summaries if needed.
Review
patient medical records, both paper and electronic, to ensure all relevant
clinical data is recorded correctly and accurately into the electronic system.
Adding
Immunisations and Vaccinations to records and processing allergy degrades.
Weekly
new baby registration monitoring to ensure babies are booked in for newborn
checks.
Manage
the summarising of medical records including supervising a team of temporary
staff employed to summarise the medical records at both sites.
Filing
and retrieving paperwork.
Undertake
Workflow and Scanning administrative duties to help cover annual leave and
sickness.
Providing
clerical assistance to Practice staff as required from time to time, including
word/data processing, filing and photocopying.
Any
other roles and responsibilities that the practice deem appropriate.
Person Specification
Experience
Essential
- Experience of Microsoft Office
- A demonstrable commitment to professional development
- Experience of working in a team
Desirable
- Experience in General Practice administrative duties
- Experience of working with the EMIS clinical system
- Experience of dealing with the public / patients
Knowledge and Skills
Essential
- Excellent keyboard and computer skills
- Excellent communication skills
Qualifications
Essential
- GCSE 'Pass' level in English and Maths. Grade C/4 and above.
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Person Specification
Experience
Essential
- Experience of Microsoft Office
- A demonstrable commitment to professional development
- Experience of working in a team
Desirable
- Experience in General Practice administrative duties
- Experience of working with the EMIS clinical system
- Experience of dealing with the public / patients
Knowledge and Skills
Essential
- Excellent keyboard and computer skills
- Excellent communication skills
Qualifications
Essential
- GCSE 'Pass' level in English and Maths. Grade C/4 and above.
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
