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Conisbrough Group Practice

Service Integration staff

The closing date is 19 April 2026

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Job summary

Are you a sharp, driven individual looking for a meaningful role in a fast paced, progressive environment?

We're a busy, forward-thinking GP practice looking for someone motivated, organised and ready to get stuck in to a varied role.

This isn't a standard reception or admin job. You'll be helping services run smoothly and playing an important part in how we care for our patients.

You'll work closely with both clinical and management teams, take on a wide range of responsibilities and have opportunities to learn new skills, including data reporting and systems improvement work. We encourage professional development and there are opportunities for career progression, both within the practice and across primary care.

If you enjoy a challenge, can adapt quickly and want a role where your work really makes a difference, we'd love to hear from you.

Main duties of the job

You will be required to work Monday to Friday, covering a range of shifts between 8:00am and 6:30pm.

  • Supporting the clinical and leadership teams to deliver safe, seamless patient care
  • Managing real-time patient flow and coordinating services
  • Using initiative and judgement within rules-based procedures to resolve issues
  • Taking ownership of tasks and identifying opportunities to improve systems and processes
  • Configuring, maintaining, and running data reports
  • Processing and coding incoming correspondence
  • Providing crossdepartmental support, including Reception, Prescriptions, and Secretarial teams
  • Assisting with adhoc management projects
  • Telephone work and handling patient enquiries
  • Working autonomously in a safe, rapid, and adaptable manner
  • Using initiative to support colleagues and manage busy workloads
  • Contributing creative ideas for practice improvement
  • Working collaboratively as part of a highperforming team

This is a role for individuals who move quickly, embrace change, and adapt confidently to new technologies.

About us

Why join us?

  • Be part of a visionary and pioneering team reshaping modern general practice
  • Work in a stimulating environment where no two days are the same
  • Learn rapidly, contribute meaningfully, and build a purposeful career
  • Enjoy the camaraderie and challenge of a valuesdriven, high-performing team

This role demands commitment, resilience, and drive but it offers exceptional reward in return. If you want serious work that truly matters, this is the place for you.

Details

Date posted

24 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1778-26-0001

Job locations

The Stone Castle Centre

Gardens Lane

Conisbrough

South Yorkshire

DN12 3JW


Job description

Job responsibilities

Key Responsibilities

  • Administrative duties including diary/rota management and report generation
  • Data configuration, tracking, and analysis
  • Processing incoming mail, scanning, and accurate clinical coding
  • Crossdepartmental support to ensure smooth running of the practice
  • Complaint handling in accordance with policy
  • Digital content maintenance (website and social media)
  • Designing and maintaining protocols within our clinical system to support safe and efficient workflows
  • Supporting practice management with service improvement and operational projects
  • Providing administrative support to the clinical teams, for care home ward rounds and home visits

  • Managing telephone calls and patient enquiries with professionalism

Job description

Job responsibilities

Key Responsibilities

  • Administrative duties including diary/rota management and report generation
  • Data configuration, tracking, and analysis
  • Processing incoming mail, scanning, and accurate clinical coding
  • Crossdepartmental support to ensure smooth running of the practice
  • Complaint handling in accordance with policy
  • Digital content maintenance (website and social media)
  • Designing and maintaining protocols within our clinical system to support safe and efficient workflows
  • Supporting practice management with service improvement and operational projects
  • Providing administrative support to the clinical teams, for care home ward rounds and home visits

  • Managing telephone calls and patient enquiries with professionalism

Person Specification

Experience

Essential

  • Customer facing experience in a fast paced environment
  • Confident PC user with strong keyboard skills
  • Proficient in Microsoft Office
  • Ability to write professional letters
  • Strong analytical and problem solving skills
  • Excellent time management and multitasking ability
  • Hard working with strong initiative
  • Reliable with a strong attendance record
  • Effective team player
  • Excellent communication skills (face to face and telephone)
  • Customer-facing experience
  • Calm under pressure and able to adapt quickly

Desirable

  • Previous GP practice or NHS experience
  • Knowledge of medical terminology
  • Experience in data analysis and reporting
  • Knowledge of clinical coding

Qualifications

Essential

  • Good standard of general education, including GCSE Maths and English

Desirable

  • Degree level qualification
Person Specification

Experience

Essential

  • Customer facing experience in a fast paced environment
  • Confident PC user with strong keyboard skills
  • Proficient in Microsoft Office
  • Ability to write professional letters
  • Strong analytical and problem solving skills
  • Excellent time management and multitasking ability
  • Hard working with strong initiative
  • Reliable with a strong attendance record
  • Effective team player
  • Excellent communication skills (face to face and telephone)
  • Customer-facing experience
  • Calm under pressure and able to adapt quickly

Desirable

  • Previous GP practice or NHS experience
  • Knowledge of medical terminology
  • Experience in data analysis and reporting
  • Knowledge of clinical coding

Qualifications

Essential

  • Good standard of general education, including GCSE Maths and English

Desirable

  • Degree level qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Conisbrough Group Practice

Address

The Stone Castle Centre

Gardens Lane

Conisbrough

South Yorkshire

DN12 3JW


Employer's website

https://conisbroughgrouppractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Conisbrough Group Practice

Address

The Stone Castle Centre

Gardens Lane

Conisbrough

South Yorkshire

DN12 3JW


Employer's website

https://conisbroughgrouppractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Management Assistant

Ryan Townend

ryan.townend@nhs.net

Details

Date posted

24 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1778-26-0001

Job locations

The Stone Castle Centre

Gardens Lane

Conisbrough

South Yorkshire

DN12 3JW


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