Job summary
Receptionist/Administrator
We are looking for a full time medical receptionist to join our team to work at Linkway Medical Practice in the Lyng Centre for Health and Social Care.
Main duties of the job
Candidate must be able to prioritise workload, work under pressure, be flexible, work as a team member, have good verbal and listening skills
The receptionist will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide generaly assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To provide administrative support and services to all members of the practice team.
PLEASE NOTE THIS JOB INCLUDES WORKING SATURDAYS
About us
Linkway Medical Practice is a GP surgery based within in Lyng Health Centre, West Bromwich.
Current list size 14,500 patients.
4 GP partners and 7 salaried GPs
We are a training practice with GP Registrars and Medical Students.
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST/ADMINISTRATOR
REPORTS TO: RECEPTION
MANAGER/PRACTICE MANAGER
HOURS: 37 hours per
week
Qualifications:
Essential GCSE
standard English and Maths
Desirable NVQ/AMSPAR
Medical Receptionist training course
See attached for more details
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST/ADMINISTRATOR
REPORTS TO: RECEPTION
MANAGER/PRACTICE MANAGER
HOURS: 37 hours per
week
Qualifications:
Essential GCSE
standard English and Maths
Desirable NVQ/AMSPAR
Medical Receptionist training course
See attached for more details
Person Specification
Qualifications
Essential
- GCSE standard English and Maths
Desirable
- NVQ/AMSPAR Medical Receptionist training course
Experience
Essential
- Previous reception/administrator experience
- Face to face working with the public
- Knowledge of word processing package/IT system/email
- Previous experience in health service
Desirable
- GP computer software
- General Practice experience
Speical Aptitudes and Skills
Essential
- Special Aptitudes and skills:
- Ability to prioritise workload
- Ability to work under pressure
- Well organised and methodical approach to work
- Ability to work as a team member
- Flexible working
- Good verbal, listening and written skills
- Ability to handle distressed and angry patients
- Willing to learn new skills
- Successful candidate must be fully vaccinated against Covid 19 - (legislation under review)
Person Specification
Qualifications
Essential
- GCSE standard English and Maths
Desirable
- NVQ/AMSPAR Medical Receptionist training course
Experience
Essential
- Previous reception/administrator experience
- Face to face working with the public
- Knowledge of word processing package/IT system/email
- Previous experience in health service
Desirable
- GP computer software
- General Practice experience
Speical Aptitudes and Skills
Essential
- Special Aptitudes and skills:
- Ability to prioritise workload
- Ability to work under pressure
- Well organised and methodical approach to work
- Ability to work as a team member
- Flexible working
- Good verbal, listening and written skills
- Ability to handle distressed and angry patients
- Willing to learn new skills
- Successful candidate must be fully vaccinated against Covid 19 - (legislation under review)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
