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The Grove Medical Practice

Reception Supervisor / Manager

Information:

This job is now closed

Job summary

We are seeking a professional and friendly Reception Supervisor /Manager to join our large muti-sited practice in Barnsley.

We require a skilled motivated supervisor/manager to lead our reception services and associated practice administration. Experience in primary care is essential, managerial / supervisor experience is highly desirable or this role.

Main duties of the job

Brief outline of role :

  • Initial patient and staff queries
  • Staff supervision
  • Training of staff
  • Complaint resolution
  • Administration duties
  • Data quality and performance monitoring
  • Clinical system work
  • Care navigation

The candidate will need to have:

  • Good communication skills written and verbal
  • Proficiency in office software and ideally EMIS clinical system
  • Ability to handle multiple tasks and thrive in a busy environment
  • Experience working in an administration role for a minimum of one year
  • Ideally have some supervisor / manager experience
  • Experience working in primary care would be very advantageous

If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity within our practice.

About us

We are large muti-sited practice in Barnsley, we have a great team who delivery excellent services for our patients.

Details

Date posted

15 January 2025

Pay scheme

Other

Salary

£24,000 to £26,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1750-25-0000

Job locations

124-126 Park Grove

Barnsley

S70 1QE


Brampton Health Centre

Cliffe Road

Brampton

Barnsley

South Yorkshire

S73 0XP


Apollo Court Medical Centre

45 High Street

Dodworth

Barnsley

South Yorkshire

S75 3RF


Job description

Job responsibilities

This role will lead and support the reception team for the practice, which covers multiple sites across Barnsley, the main location for the role will be at Brampton, however there will be travel to other sites each week. The role will over:

  • Initial patient and staff queries
  • Staff supervision
  • Training of staff
  • Complaint resolution
  • Administration duties
  • Data quality and performance monitoring
  • Clinical system work
  • Care navigation

Job description

Job responsibilities

This role will lead and support the reception team for the practice, which covers multiple sites across Barnsley, the main location for the role will be at Brampton, however there will be travel to other sites each week. The role will over:

  • Initial patient and staff queries
  • Staff supervision
  • Training of staff
  • Complaint resolution
  • Administration duties
  • Data quality and performance monitoring
  • Clinical system work
  • Care navigation

Person Specification

Experience

Essential

  • The ideal candidate will need to have
  • Good communication skills written and verbal
  • Proficiency in office software and ideally EMIS clinical system
  • Ability to handle multiple tasks and thrive in a busy environment
  • Experience working in an administration role for a minimum of one year

Desirable

  • Ideally have supervisor / manager experience
  • Experience working in primary care would be very advantageous

Qualifications

Essential

  • GCSE A to C in English and Maths
Person Specification

Experience

Essential

  • The ideal candidate will need to have
  • Good communication skills written and verbal
  • Proficiency in office software and ideally EMIS clinical system
  • Ability to handle multiple tasks and thrive in a busy environment
  • Experience working in an administration role for a minimum of one year

Desirable

  • Ideally have supervisor / manager experience
  • Experience working in primary care would be very advantageous

Qualifications

Essential

  • GCSE A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Practice

Address

124-126 Park Grove

Barnsley

S70 1QE


Employer's website

https://www.thegrovemedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Grove Medical Practice

Address

124-126 Park Grove

Barnsley

S70 1QE


Employer's website

https://www.thegrovemedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Michelle Thompson

Michelle.thompson26@nhs.net

01226288651

Details

Date posted

15 January 2025

Pay scheme

Other

Salary

£24,000 to £26,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1750-25-0000

Job locations

124-126 Park Grove

Barnsley

S70 1QE


Brampton Health Centre

Cliffe Road

Brampton

Barnsley

South Yorkshire

S73 0XP


Apollo Court Medical Centre

45 High Street

Dodworth

Barnsley

South Yorkshire

S75 3RF


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