Job responsibilities
Clinical
duties Primary Health Care Assistant role involves
venepuncture, safe blood sampling where appropriate, in line with national
guidelines and protocol.
Primary Health
Care Assistant Role acts as an autonomous Health Care Assistant in surgery.
Venepuncture
Routine,
non-advice blood pressure monitoring.
Urinalysis.
Perform ECGs recording
and downloading ECG for both routine and emergency situations
Chaperone
duties as required.
Assist in
chronic disease / illness management clinics i.e. take basic measurements,
height / weight / BMI/ BP/ Pulse / oxygen saturations.
Assisting GP with
Minor Surgery.
Removal of wound closure materials in
line with practice policy/ procedures, i.e. sutures / clips / steristrips
Basic wound
care dressing following removals of sutures, attend to patients in need of
wound assessment and dressings as per protocol and with assistance from
Practice Nurse.
First aid and
assisting in management of medical emergencies
All in
accordance with local protocols/ guidelines; Recording of all clinical /
relevant health information collected, into patients electronic medical record
and reporting of abnormal clinical findings to a clinician.
Non-clinical
duties
Maintenance
and stock control of consulting rooms.
Maintenance
and stock control of treatment rooms and testing room including all venepuncture
stock and urinalysis/stool sample bottles.
Maintain a
register of medical refrigeration (min / max / actual) temperatures, as per practice
policy / procedure.
Ensure
clinical waste collection runs smoothly, reporting any problems to the Management
Team, ensuring waste is correctly collected, placed in to appropriately
assembled waste boxes, sealed, and prepared ready for collection and disposal.
Ensure sharps
bins are appropriately assembled, sealed, and prepared ready for collection and
disposal.
Ensure all
samples are collected in appropriate, labelled containers and that it is
consistent with the request form.
Ensure all
specimens are in the appropriate collection box before leaving duty.
Undertake any
other duties, which may reasonably be required
Confidentiality:
Ensure that
the Practice confidentiality policy is adhered to and in accordance with
Clinical Governance and the Caldicott principles, Recognising, and where
required sharing information pertinent to child and adult safeguarding /
patient safety concerns.
In the course
of seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so
in confidence and have the right to expect that staff will respect their
privacy and dignity and act appropriately.
In the
performance of the duties outlined in this Job Description, the post-holder may
have access to confidential information relating to patients and their carers,
staff and other healthcare workers.
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the Practice may only be divulged to authorised persons in
accordance with the Practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Administration and professional responsibilities
Ensure
accurate and legible notes of all consultations and treatments are recorded in
the patients notes.
Ensure the
clinical computer system is kept up to date with accurate details recorded.
Ensure
accurate completion of all necessary documentation associated with patient
healthcare and registration within the Practice.
Ensure
collection and maintenance of statistical information required for regular and
ad hoc reports.
Attend and
participate in meetings as required.
To assist in
seasonal and special projects as requested e.g. flu campaign.
Management of appointment system
Ensure total
familiarity with the appointment system including regular and incidental variations.
Book
appointments and recalls ensuring sufficient information is recorded to enable
retrieval of the medical record.
Monitor
effectiveness of the system and report any problems or variations to the Management
Team.
Health & Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the Health & Safety Policy
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks.
Making
effective use of training to update knowledge and skills.
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards.
Reporting
potential risks identified to the management team.
Equality and Diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
Acting in a
way that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with Practice procedures and policies, and current
legislation.
Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a
manner which is welcoming to and of the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Personal/Professional Development:
The
post-holder will participate in any training programme implemented by the Practice
as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development.
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work.
Quality:
The
post-holder will strive to maintain quality within the practice, and will:
Alert other
team members to issues of quality and risk.
Assess own
performance and take accountability for own actions, either directly or under supervision.
Contribute to
the effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance.
Work
effectively with individuals in other agencies to meet patients needs.
Effectively
manage own time, workload and resources.
Communication:
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
Communicate
effectively with other team members and the wider Practice team.
Communicate
effectively with patients and carers.
Recognize
peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The
post-holder will:
Apply practice
policies, standards and guidance.
Discuss with
other members of the team how the policies, standards and guidelines will
affect own work.
Participate in
audit where appropriate.
Job revision.
This job is
subject to periodic revision, following discussion with the post holder.
The duties
outlined above are subject to changes that meet the needs of the service as a
result of our strategy on patient centred care.
In recognition
of our commitment to health promotion and health and safety responsibility, the
Practice has a no smoking policy, which prevents all staff from smoking whilst
on duty.
SPECIAL
REQUIREMENTS FOR THE POST
An
understanding, acceptance and adherence to the need for strict confidentiality.
An ability to
use own judgement, resourcefulness, common sense and local knowledge, to respond
to patients enquiries and requests while adhering to Personal and Practice
limitations.
An
understanding and acceptance of ones capabilities and awareness of own
limitations.
Ability to
work without direct supervision and determine own workload priorities.