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Dr S Ahmed Newton Heath Health Centre

Medical Receptionist

Information:

This job is now closed

Job summary

We are looking for a permanent full time Medical Receptionist to join our team based at Newton Heath Health Centre.

We are a family friendly, busy Practice where patient care is at the heart of what we do.

37 hours per week, working Monday to Friday, hours of work are 09.00-18.00 on 2 days 09.00 -18.30 on 2 days plus one half day per week.  We offer 5 weeks holiday plus bank holidays (pro rata) and optional membership of the NHS Pension Scheme.

Main duties of the job

Our reception teams are the first point of contact for our patients and play an important role in understanding patients’ needs, resolving queries, dealing with prescription requests and either booking an appointment with the most appropriate clinician at the practice or signposting the patient to a service outside the practice.

You don’t need to have worked in healthcare before as long as you have excellent people skills, a good attention to detail and you are willing and eager to learn new skills. We will provide in-house training.

About us

We are a long established Practice in North Manchester and we provide services to 7500 patients, some of our patient families are 3rd generation with the Practice.

We serve a diverse population, mainly within the age groups of 16 to 60 years.

We work from a multi-purpose Health Centre and are a busy but friendly team.

We are an Equal Opportunities Employer and a Real Living Wage Employer, paying above the Living Wage.

Details

Date posted

06 September 2024

Pay scheme

Other

Salary

£11.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1747-24-0002

Job locations

Newton Heath Health Centre

2 Old Church Street

Manchester

M40 2JF


Job description

Job responsibilities

A brief outline of the role is above. For the full job description please see the supporting document. The post is not subject to Agenda for Change terms and conditions.

Recruitment process:

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and evidence how you meet the requirements of the person specification.

The closing date for applications is 20 November 2022

Short-listed candidates will be invited for interview on 29 November 2022.

Job description

Job responsibilities

A brief outline of the role is above. For the full job description please see the supporting document. The post is not subject to Agenda for Change terms and conditions.

Recruitment process:

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and evidence how you meet the requirements of the person specification.

The closing date for applications is 20 November 2022

Short-listed candidates will be invited for interview on 29 November 2022.

Person Specification

Experience

Essential

  • Experience working with the public, preferably in a customer service role.
  • Experience of completing a variety of administrative and clerical tasks.
  • Experience using computers and good keyboard skills.
  • Experience of dealing with challenging behaviours and emotional situations.

Desirable

  • Experience of working in a healthcare setting

Qualifications

Essential

  • General education to GCSE level or equivalent.
Person Specification

Experience

Essential

  • Experience working with the public, preferably in a customer service role.
  • Experience of completing a variety of administrative and clerical tasks.
  • Experience using computers and good keyboard skills.
  • Experience of dealing with challenging behaviours and emotional situations.

Desirable

  • Experience of working in a healthcare setting

Qualifications

Essential

  • General education to GCSE level or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr S Ahmed Newton Heath Health Centre

Address

Newton Heath Health Centre

2 Old Church Street

Manchester

M40 2JF


Employer's website

https://www.generalpracticenewtonheathhealthcentre.nhs.uk/index.aspx (Opens in a new tab)

Employer details

Employer name

Dr S Ahmed Newton Heath Health Centre

Address

Newton Heath Health Centre

2 Old Church Street

Manchester

M40 2JF


Employer's website

https://www.generalpracticenewtonheathhealthcentre.nhs.uk/index.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Joanne McCullam

joanne.mccullam@nhs.net

01616811353

Details

Date posted

06 September 2024

Pay scheme

Other

Salary

£11.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1747-24-0002

Job locations

Newton Heath Health Centre

2 Old Church Street

Manchester

M40 2JF


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