Job responsibilities
Heading:
To summarise newly registered patients
medical records within set KPIs, working to summarising protocol.
Assisting with the recall process to enable
the practice to meet its targets.
To ensure administrative and clerical duties
within the Practice are carried out within the Practices guidelines and
policies.
To carry out administrative tasks relating to
patient records, filing, document management.
KPI standard to achieve a minimum of 1.5
sets of notes per hour.
To be
responsible for your own continuing self-development, undertaking training as
appropriate.
To
undertake other duties appropriate to the grading of the post as required.
Must be
able to work flexible hours.
Summarising:
Coding and summarise all new patients
clinical records into the clinical system.
Ensure recalls for QOF, smears, immunisations,
coils ect are added and actioned where suitable.
Action GP2GP and summarise in line with the
protocol.
Gain consent and request medical history for
all military veterans before summarising and then summarise in given time
scales.
All codes to be up to date and snowmed
compliant to be 100% accurate to support improvement of the practice prevalence
and support population health work.
Change status of incoming records, as
received, once summarised send to note space.
Recalls:
Add
Recalls covering areas such as, but not exhaustive.
Child Immunisations,
Cytology,
shingles,
pneumococcal
well woman.
Ensuring compliance
with Cytology Screening programme
Completion of
Childhood Immunisation
Coding:
Check and Code following practice guidance
using correct clinical coding,
Coding of all letters in line with practice
protocol
Ensure accurate read-coding
Deal with queries relating to coding.
Safeguarding:
Process any documents that come into the
practice as sensitive and with urgency.
Follow protocol ensuring documents and
consultations are hidden using the appropriate function in system one.
Coding correctly using snow med codes to
identify at risk patients.
Updating the safeguarding lead in line with
practice protocol.
Personal/Professional
Development:
The
postholder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development.
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work.
Communication:
The
postholder should recognize the importance of effective communication within
the team and will strive to:
Communicate effectively with other team
members
Communicate effectively with patients and
carers
Recognize peoples needs for alternative
methods of communication and respond accordingly.
Quality:
The
postholder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality
and risk.
Assess own performance and take accountability
for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance.
Work effectively with individuals in other
agencies to meet patients needs.
Effectively manage own time, workload and
resources.
Contribution
to the implementation of services:
Apply practice policies, standards and
guidance.
Discuss with other members of the team how the
policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Health and Safety:
Ensure all
members of staff comply with the Groups health and safety policy
Carry out risk
assessments to comply with current Health and Safety legislation
Ensure any health
and safety concerns are reported to the Operations Manager
To be
aware of and adhere to applicable practice rules, regulations, legislation and
procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity:
The post-holder
will support the equality, diversity and rights of patients, carers and
colleagues
Act in a way that
recognises the importance of peoples rights, interpreting them in a way that
is consistent with group processes and policies and current legislation
Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a
manner that is welcoming, non-judgemental and respects the individuals
circumstances, feelings, priorities and rights
The details contained in this job description
are not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues,
developing contingency plans with service and contract leads
Ensure the PCN is compliant with health and
safety policies and procedures to reflect current best practice
Ensure that the PCN board and Clinical
director adhere to the governance structure as set out in the network agreement
Confidentiality:
The post
holder must maintain confidentiality, security and integrity of information
relating to patients, staff and the business.
In the performance of the duties outlined in this job
description, the postholder may have access to confidential information
relating to patients and their carers, practice staff and other healthcare
workers. They may also have access to
information relating to the practice as a business organisation. All such information from any source is to be
regarded as strictly confidential.
Follow GDPR guidance
To
maintain confidentiality of information acquired in the course of undertaking
duties for the practice.
The
details contained in this Job Description are not exhaustive and may change as
the post develops.
