Primary Care Network Business Manager

East Lynne Medical Centre

Information:

This job is now closed

Job summary

We are a friendly group of professionals seeking an experienced individual in Primary care to manage and support the current management and leadership structure of our Primary Care Network (PCN). Clacton PCN is made up of 6 individual general practices across Tendring. With a diverse total patient population of around 45,000. The successful candidate will support delivery of additional services to the practices and our patient population group.

See job description for more detail.

Main duties of the job

The business manager will be the first point of contact for Practice Managers regarding delivery of Network projects/schemes.

Manage contractual requirements on behalf of the Network.

Co-ordinate training and development of PCN clinical/administrative staff

Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network

Support recruitment, induction, and training of new PCN staff

Collate feedback / analysis data on behalf of the Network to report to the ICB as appropriate.

To manage the Workflow processes in relation to the above

Take notes of meetings and circulate in a timely manner to other network members.

The PCN Business Manager will work with the Clinical Director, member practices and the Digital and Transformation Lead to achieve consensus and drive through and deliver agreed changes.

Please see Job description for more information.

About us

We feel we have a good diversity of skills and experience within our PCN. Out team are friendly, welcoming and supportive. We all work together to strive to improve health outcomes for our patient population.

Benefits include option to join the NHS pension scheme .

Date posted

09 May 2024

Pay scheme

Other

Salary

£37,495 to £46,875 a year To be discussed on interview

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

A1728-24-0002

Job locations

3/5 Wellesley Road

Clacton-on-sea

Essex

CO15 3PP


Job description

Job responsibilities

Clacton PCN has six member practices: -

Eastlynne Medical centre (lead practice),

Old Road surgery,

North Clacton Medical Centre,

Thorpe surgery,

Fronks Rd surgery

Harewood surgery

Together the practices have a patient population of approximately 45,000. The PCN serves an area with pockets of significant deprivation. The population served by member practices is older than the national average.

The post-holder will be part of the PCN Management team, working alongside the Clinical Director, Clinical Lead, Digital and Transformation lead, Finance assistant and Network practice members to deliver the Primary Care Networks agenda.

The PCN Business Manager is independent of member practices, acting as a source of expertise, to co-ordinate the management of all governance requirements, and to help shape and implement meaningful services in line with national and local policy and contracts, supporting member practices and to achieve improved outcomes for the local population.

Please see attached document for full job description.

Job description

Job responsibilities

Clacton PCN has six member practices: -

Eastlynne Medical centre (lead practice),

Old Road surgery,

North Clacton Medical Centre,

Thorpe surgery,

Fronks Rd surgery

Harewood surgery

Together the practices have a patient population of approximately 45,000. The PCN serves an area with pockets of significant deprivation. The population served by member practices is older than the national average.

The post-holder will be part of the PCN Management team, working alongside the Clinical Director, Clinical Lead, Digital and Transformation lead, Finance assistant and Network practice members to deliver the Primary Care Networks agenda.

The PCN Business Manager is independent of member practices, acting as a source of expertise, to co-ordinate the management of all governance requirements, and to help shape and implement meaningful services in line with national and local policy and contracts, supporting member practices and to achieve improved outcomes for the local population.

Please see attached document for full job description.

Person Specification

Qualifications

Essential

  • Educated at degree level as a minimum

Desirable

  • NHS Leadership & Management qualification.
  • Practice Management Qualification
  • Business Management Qualification

Experience

Essential

  • Primary Care experience.
  • Proven knowledge and experience of working in a management role in primary or secondary care.
  • Build strong personal relationships and have effective formal and informal networks.
  • Able to write concise reports covering complex issues
  • Previous project management expertise.
  • Excellent interpersonal skills.
  • Literate and a good communicator.
  • IT and keyboard and social media skills.
  • Good negotiation skills.
  • Budget management experience.
  • Analytical and problem-solving skills.
  • Strong facilitation skills.
  • Able to prioritise conflicting expectations.

Desirable

  • Previous experience of leading change management projects.
  • Working with multidisciplinary health teams.
  • Business development.
  • Converting strategy into practical delivery.
  • Expertise in contract management.

Special Attributes and Knowledge

Essential

  • Understanding of the health care system in relation to commissioners.
  • Demonstrates a high level of integrity.
  • Ability to work in a diverse environment.
  • Ability to use own initiative, follow tasks through and work with a high level of autonomy.
  • Be responsive and agile, adapting to a rapidly changing environment.
  • Ability to work flexibly (including some work outside usual hours)
  • Hold a Full UK driving license.

Desirable

  • Previous role in a Primary Care network
Person Specification

Qualifications

Essential

  • Educated at degree level as a minimum

Desirable

  • NHS Leadership & Management qualification.
  • Practice Management Qualification
  • Business Management Qualification

Experience

Essential

  • Primary Care experience.
  • Proven knowledge and experience of working in a management role in primary or secondary care.
  • Build strong personal relationships and have effective formal and informal networks.
  • Able to write concise reports covering complex issues
  • Previous project management expertise.
  • Excellent interpersonal skills.
  • Literate and a good communicator.
  • IT and keyboard and social media skills.
  • Good negotiation skills.
  • Budget management experience.
  • Analytical and problem-solving skills.
  • Strong facilitation skills.
  • Able to prioritise conflicting expectations.

Desirable

  • Previous experience of leading change management projects.
  • Working with multidisciplinary health teams.
  • Business development.
  • Converting strategy into practical delivery.
  • Expertise in contract management.

Special Attributes and Knowledge

Essential

  • Understanding of the health care system in relation to commissioners.
  • Demonstrates a high level of integrity.
  • Ability to work in a diverse environment.
  • Ability to use own initiative, follow tasks through and work with a high level of autonomy.
  • Be responsive and agile, adapting to a rapidly changing environment.
  • Ability to work flexibly (including some work outside usual hours)
  • Hold a Full UK driving license.

Desirable

  • Previous role in a Primary Care network

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Lynne Medical Centre

Address

3/5 Wellesley Road

Clacton-on-sea

Essex

CO15 3PP


Employer's website

https://eastlynnemedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

East Lynne Medical Centre

Address

3/5 Wellesley Road

Clacton-on-sea

Essex

CO15 3PP


Employer's website

https://eastlynnemedicalcentre.co.uk (Opens in a new tab)

For questions about the job, contact:

Clinical Director

Nikki Potts

nikki.potts1@nhs.net

Date posted

09 May 2024

Pay scheme

Other

Salary

£37,495 to £46,875 a year To be discussed on interview

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

A1728-24-0002

Job locations

3/5 Wellesley Road

Clacton-on-sea

Essex

CO15 3PP


Privacy notice

East Lynne Medical Centre's privacy notice (opens in a new tab)