Medical Receptionist

Job summary

We are looking for an experienced medical receptionist to work in a very busy GP surgery in Stockport.We are a friendly surgery with a large reception team and hope to add to the team as soon as possible. The successful candidate will be an enthusiastic, reliable, friendly person who can join our well established team bringing skills which will enhance the patient experience at the practice.

Main duties of the job

The role will involve telephone and reception duties and also the processing of repeat prescription requests.

Your main duties will include:

• Handling inbound telephone calls, making appointments and dealing with requests and queries
• Receiving patients at the reception desk in an efficient and courteous manner
• Process repeat prescription requests, online and paper
• Completing workflow tasks
• Liaising with the clinical team
• Other ah-hoc general admin

The hours of work are 16 per week to include 1 late finish. A degree of flexibility around hours is required as cover for sickness and annual leave will be required.

You must have relevant experience in a medical practice, be IT literate and have a good working knowledge of EMIS and Docman.

It is a busy, ever changing environment and the successful candidate must be flexible and able to adapt easily to changes. You must be able to work under pressure, be confident using the phone and be able to deal with people who may be angry or upset.

Uniform is provided.

About us

We are a busy Practice but all the staff are friendly and we have a supportive working environment where everyone is approachable. We have regular staff meetings where all staff have a voice and are encouraged to put forward comments and ideas for improvements.

We offer 20 days annual leave plus bank holidays and membership of the NHS pension scheme.