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Well Up North

Health and Wellbeing Coach

The closing date is 30 July 2025

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Job summary

Health and Wellbeing Coaches support patients to improve and their physical and mental health and wellbeing. It is a non-clinical role, using coaching and behaviour change skills to empower patients to manage, improve and prevent health issues. Coaches support people to think through their own challenges and goals, increasing their self-efficacy, motivation and commitment to move forwards to make changes to their lifestyle and improve their health.

Main duties of the job

The post holder will work within the existing Well Up North Health and Wellbeing Coaching Team, collaborating with clinical teams within GP practices in the Primary Care Network.

The role involves working with patients on both a 1 to 1 and group basis to provide personalised behaviour and lifestyle change support as well as referring to support services where appropriate. A full list of responsibilities can be found in the job description.

About us

The post holder will be working as part of the Well Up North Primary Care Network (PCN). We have a combined list of over 62,000 patients across a group of 7 practices: Well Close Medical Group, Union Brae and Norham Practice, Wooler Health, Belford Medical Practice, Alnwick Medical Group, Greystoke Surgery, Gas House Lane Surgery. This role will largely be based in the south of the PCN in the Morpeth and Alnwick practices, but further travel may be required dependent on role needs.

Details

Date posted

09 July 2025

Pay scheme

Other

Salary

£29,261.76 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1725-25-0007

Job locations

Morpeth Health Centre

The Mount

Morpeth

Northumberland

NE61 1JX


Alnwick Medical Group

Infirmary Close

Alnwick

Northumberland

NE66 2NL


Job description

Job responsibilities

Provide behaviour and lifestyle change support to patients across a wide range of physical and low level mental health conditions in both individual and group settings.

Promote self-management and independence by providing personalised support that enables individuals to take control of their health, make informed decisions, and improve health and wellbeing outcomes.

Signpost and refer patients to relevant services for further support where appropriate.

Complete a Personalised Care Institue (PCI) accredited coaching skills training course, where necessary, and engage in ongoing professional development including regular coaching supervision.

Stay up to date with local and national health issues, services and resources.

Collaborate with other teams and staff members to identify and enhance the scope of the role in line with evolving patient, practice and PCN needs.

Actively promote the Health and Wellbeing Coaching service among patients and staff, seeking opportunities to support practices and patient care within the scope of the role.

Contribute to the evaluation of the impact of Health and Wellbeing Coaching.

Job description

Job responsibilities

Provide behaviour and lifestyle change support to patients across a wide range of physical and low level mental health conditions in both individual and group settings.

Promote self-management and independence by providing personalised support that enables individuals to take control of their health, make informed decisions, and improve health and wellbeing outcomes.

Signpost and refer patients to relevant services for further support where appropriate.

Complete a Personalised Care Institue (PCI) accredited coaching skills training course, where necessary, and engage in ongoing professional development including regular coaching supervision.

Stay up to date with local and national health issues, services and resources.

Collaborate with other teams and staff members to identify and enhance the scope of the role in line with evolving patient, practice and PCN needs.

Actively promote the Health and Wellbeing Coaching service among patients and staff, seeking opportunities to support practices and patient care within the scope of the role.

Contribute to the evaluation of the impact of Health and Wellbeing Coaching.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • Experience of supporting people with health and lifestyle with a coaching approach
  • Must be willing to attend training with a non-clinical Supported Self-Management (SSM) health coaching skills programme (minimum four days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals
  • Understanding of the determinants of health including social, economic, and environmental factors.
  • Knowledge of public health issues in the local area.
  • Excellent written and spoken skills with the ability to communicate effectively at all levels across the PCN.
  • Good technical literacy with Microsoft Office packages.
  • Able to work independently and manage own workload.
  • Able to build strong professional relationships.
  • Able to work as part of a team.
  • Full UK Driving License and own transport

Desirable

  • Educated to a degree level (or equivalent) in related field
  • Experience in health promotion
  • Experience of using coaching approaches/frameworks and models, or other helping strategies, e.g. Motivational Interviewing.
  • Experience of delivering programmes or support in a group context
  • Experience of working with the VCSE sector including with volunteers and small community groups
  • Knowledge of clinical systems (SystemOne)
  • Experience of data collection and using tools to measure the impact of services.
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • Experience of supporting people with health and lifestyle with a coaching approach
  • Must be willing to attend training with a non-clinical Supported Self-Management (SSM) health coaching skills programme (minimum four days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals
  • Understanding of the determinants of health including social, economic, and environmental factors.
  • Knowledge of public health issues in the local area.
  • Excellent written and spoken skills with the ability to communicate effectively at all levels across the PCN.
  • Good technical literacy with Microsoft Office packages.
  • Able to work independently and manage own workload.
  • Able to build strong professional relationships.
  • Able to work as part of a team.
  • Full UK Driving License and own transport

Desirable

  • Educated to a degree level (or equivalent) in related field
  • Experience in health promotion
  • Experience of using coaching approaches/frameworks and models, or other helping strategies, e.g. Motivational Interviewing.
  • Experience of delivering programmes or support in a group context
  • Experience of working with the VCSE sector including with volunteers and small community groups
  • Knowledge of clinical systems (SystemOne)
  • Experience of data collection and using tools to measure the impact of services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Well Up North

Address

Morpeth Health Centre

The Mount

Morpeth

Northumberland

NE61 1JX


Employer's website

http://wellclosemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Well Up North

Address

Morpeth Health Centre

The Mount

Morpeth

Northumberland

NE61 1JX


Employer's website

http://wellclosemedicalgroup.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Melanie Perryman

melanie.perryman1@nhs.net

07485325112

Details

Date posted

09 July 2025

Pay scheme

Other

Salary

£29,261.76 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1725-25-0007

Job locations

Morpeth Health Centre

The Mount

Morpeth

Northumberland

NE61 1JX


Alnwick Medical Group

Infirmary Close

Alnwick

Northumberland

NE66 2NL


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