Job summary
The role is for 15 hours per week
Liaise with internal and external professionals to identify and collate relevant health information for multi-disciplinary risk assessments and Multi-Disciplinary Team Meetings (MDTs)
Under the supervision of the Safeguarding Lead GP, prepare accurate and timely case conference reports and safeguarding health reports in line with the Nottinghamshire Safeguarding Childrens/Adults Board (NSCB) protocol.
To fulfil the role and responsibilities of the Named Safeguarding Person for both children and adults at Mansfield Medical Centre, ensuring the delivery of a high-quality safeguarding service to staff and patients.
Work as an integral member of the safeguarding team to promote the safety and wellbeing of children and adults at risk.
Provide advice, guidance, and relevant safeguarding information to internal staff and external professionals.
Support colleagues in identifying safeguarding concerns and determining the most appropriate plan of action for each case.
Contribute to safeguarding case reviews by gathering and sharing relevant information.
Maintain up-to-date knowledge of safeguarding policies, procedures, and legislation.
Liaise effectively with a range of professionals and agencies to ensure coordinated responses to safeguarding issues.
Main duties of the job
Proactively review patient case files in relation to Levels 24 of the Coventry and Rugby Thresholds and Pathways procedure.
Raise safeguarding concerns promptly with the Safeguarding Lead or deputies.
Ensure patient records are maintained in line with Mansfield Medical Centres record-keeping policies.
Obtain informed, written consent before sharing information with external professionals, unless exempt under safeguarding policy.
Respond to requests for health information promptly and professionally.
Multi-Disciplinary Team (MDT) Coordination
Plan MDT meetings, distribute agendas, and record accurate minutes.
Maintain safeguarding databases and ensure information is updated following MDT discussions.
Attend key meetings as required, including practice MDTs.
Provide safeguarding guidance to Mansfield Medical Centre staff, with support from the Safeguarding Lead and deputies.
Contribute to the delivery of safeguarding training and the distribution of training updates.
Contribute to safeguarding metrics data collection to reflect team activity accurately.
Participate in safeguarding audits, including a three-month in-house audit and quarterly claims
Share learning from bimonthly training sessions with relevant staff.
About us
Do you want to be part of a committed, friendly team in a busy GP surgery where no day is the same? We are looking for a meticulous and caring individual with excellent interpersonal skills and a warm, friendly approach to join our team as a Safeguarding Admin Officer.
This is an important role that plays a crucial part in ensuring the safety and well-being of our patients. You will work closely with our clinical team and designated Safeguarding Lead, to maintain robust safeguarding processes and procedures.
We are seeking a highly organised person who can demonstrate a commitment to the principles of safeguarding of the adults and children
Job description
Job responsibilities
The
following are the core responsibilities of the Safeguarding Co-Ordinator.
There may be, on occasion, a requirement to carry out other tasks; this will
be dependent on factors such as workload and staffing levels:
a.
Process
and effectively signpost patients to the appropriate healthcare professional
depending on the presenting condition
b.
Answer
incoming phone calls, transferring calls or dealing with the callers requests
appropriately
c.
Process
patient requests for appointments
d.
Initiate
contact with and respond to requests from patients, team members and external
agencies
e.
Enter
read/SNOMED CT code data on EMIS
f.
Photocopy
documentation as required
g.
Data
entry of new and temporary registrations and relevant patient information as
required
h.
Input
data into the patients healthcare records as necessary
i.
Direct
requests for information, e.g., SAR, insurance/solicitors letters and DVLA
forms, to the administrative team
j.
Manage
all queries as necessary in an efficient manner
k.
Carry
out system searches as requested
l.
Maintain
a clean, tidy, effective working area at all times
m.
Monitor
and maintain the reception area and noticeboards
n.
Support
all clinical staff with general tasks as requested
o.
Undertake
all mandatory training and induction programmes
p.
Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
q.
Contribute
to public health campaigns (e.g., flu clinics) through advice or direct care
Secondary responsibilities
In addition to the
primary responsibilities, the Safeguarding Co-Ordinator may be requested to:
a.
Participate
in practice audit as directed by the audit lead
b.
Support
administrative staff, providing cover during staff absences
c.
Action
incoming emails when necessary
d.
Scan
patient-related documentation and attach scanned documents to patients
healthcare records
e.
Complete
opening and closing procedures in accordance with the duty rota
f.
As
required, support the Operations Manager in the management of safeguarding
requests, ensuring that they are processed accurately and efficiently
Job description
Job responsibilities
The
following are the core responsibilities of the Safeguarding Co-Ordinator.
There may be, on occasion, a requirement to carry out other tasks; this will
be dependent on factors such as workload and staffing levels:
a.
Process
and effectively signpost patients to the appropriate healthcare professional
depending on the presenting condition
b.
Answer
incoming phone calls, transferring calls or dealing with the callers requests
appropriately
c.
Process
patient requests for appointments
d.
Initiate
contact with and respond to requests from patients, team members and external
agencies
e.
Enter
read/SNOMED CT code data on EMIS
f.
Photocopy
documentation as required
g.
Data
entry of new and temporary registrations and relevant patient information as
required
h.
Input
data into the patients healthcare records as necessary
i.
Direct
requests for information, e.g., SAR, insurance/solicitors letters and DVLA
forms, to the administrative team
j.
Manage
all queries as necessary in an efficient manner
k.
Carry
out system searches as requested
l.
Maintain
a clean, tidy, effective working area at all times
m.
Monitor
and maintain the reception area and noticeboards
n.
Support
all clinical staff with general tasks as requested
o.
Undertake
all mandatory training and induction programmes
p.
Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
q.
Contribute
to public health campaigns (e.g., flu clinics) through advice or direct care
Secondary responsibilities
In addition to the
primary responsibilities, the Safeguarding Co-Ordinator may be requested to:
a.
Participate
in practice audit as directed by the audit lead
b.
Support
administrative staff, providing cover during staff absences
c.
Action
incoming emails when necessary
d.
Scan
patient-related documentation and attach scanned documents to patients
healthcare records
e.
Complete
opening and closing procedures in accordance with the duty rota
f.
As
required, support the Operations Manager in the management of safeguarding
requests, ensuring that they are processed accurately and efficiently
Person Specification
Experience
Essential
- Previous administrative experience
- Experience working in a healthcare setting
- Computer literate, including Word, Excel, Outlook
Desirable
- Previous safeguarding experience
- Experience of managing meeting papers taking minutes
- Previous experience in carrying out audits
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem-solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Disclosure Barring Service (DBS) check
- Occupational health clearance
- Effectively utilise resources
- Punctual and committed to supporting the team
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- Trained to NSP level
- Safeguarding level 1
Person Specification
Experience
Essential
- Previous administrative experience
- Experience working in a healthcare setting
- Computer literate, including Word, Excel, Outlook
Desirable
- Previous safeguarding experience
- Experience of managing meeting papers taking minutes
- Previous experience in carrying out audits
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem-solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Disclosure Barring Service (DBS) check
- Occupational health clearance
- Effectively utilise resources
- Punctual and committed to supporting the team
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- Trained to NSP level
- Safeguarding level 1
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.