Mansfield Medical Centre

Health Care Assistant

Information:

This job is now closed

Job summary

Do you have a passion for working in healthcare? Are you ready for a new challenge, working for a well established surgery?

We are looking for someone who has exceptional drive and determination to succeed and to support a great team of Nurses already within the role.

If you have a deep belief in the NHS mission and you would like to work for a practice that prioritises the well-being of employees, offers support at all levels within the organisation, and has principles in place that encourage respect, trust, empathy, and support., please apply..

We welcome visits and informal enquiries.

For further information or to arrange a visit please contact Liam Geary (practice manager) on 02476457551 , via e-mail at mansfield.medical@nhs.net.

The closing date for the advert is 27th September however we expect significant interest and if the right candidate is found we will close the advert down before this date.

Main duties of the job

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

About us

Mansfield medical centre is based to the east of Coventry city centre and we have been providing healthcare to the local community from our Binley road site since the formation of the NHS.

We pride ourselves on providing personalised, care and support to our loyal patient group whilst using technology and modern thinking to enhance its delivery. The surgery is a positive, happy place to work and our staffs well-being and personal development is extremely important to us.

Our team consists of:

- 3 GP partners

- 5 salaried GPs

- 1 ANP

- 3 practice nurses

- 1 Nurse associate

- 1 HCA

- Supported by Paramedics and Physios

- Friendly supportive administrative team

We do not have a set requirement for experience in general practice however it is, of course, preferred.

Given the diversity of our team we are in the fortunate position to be advertising this post to for a practice nurse. We are most interested in finding the right person to work within our existing team and therefore the role is less important and responsibilities can be re-allocated accordingly.

So, if youre a fully qualified Practice Nurse and you want to be part of our team and in turn you have a lot to offer our patients then we want to hear from you.

Details

Date posted

07 September 2023

Pay scheme

Other

Salary

£11 to £14 an hour Dependant on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A1724-23-0003

Job locations

56 Binley Road

Coventry

CV3 1JB


Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Undertake new patient health checks

b. Support the practice nurse with health promotion programmes

c. Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately

d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly

e. Undertake wound care, dressings and other clinical tasks as required

f. Support the practice nurse with the management of chronic disease clinics

g. Carry out BMI checks as directed

h. Act as a chaperone as required

i. When trained, undertake venepuncture

j. When trained, administer flu vaccinations

k. Administration of a range of vaccinations i.e.B12s

l. Carry out ECGs as requested

m. Ensure specimens are recorded and ready for onward transportation

n. Provide support during minor operations as required

o. Ensure all clinical rooms are adequately stocked and prepared for each session

p. Ensure fridges are cleaned routinely in accordance with extant guidance

q. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

r. Deliver opportunistic health promotion where appropriate

s. Work within clinical pathways designed by GPs

t. Attend and provide information at clinical meetings

u. Order clinical supplies from suppliers

v. All aspects of role inclusive recall diary, fridge temperatures, collect clinical waste

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

a. Participate in practice audit as directed by the audit lead

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning within the organisation

d. Complete opening and closing procedures in accordance with the duty rota

Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Undertake new patient health checks

b. Support the practice nurse with health promotion programmes

c. Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately

d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly

e. Undertake wound care, dressings and other clinical tasks as required

f. Support the practice nurse with the management of chronic disease clinics

g. Carry out BMI checks as directed

h. Act as a chaperone as required

i. When trained, undertake venepuncture

j. When trained, administer flu vaccinations

k. Administration of a range of vaccinations i.e.B12s

l. Carry out ECGs as requested

m. Ensure specimens are recorded and ready for onward transportation

n. Provide support during minor operations as required

o. Ensure all clinical rooms are adequately stocked and prepared for each session

p. Ensure fridges are cleaned routinely in accordance with extant guidance

q. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

r. Deliver opportunistic health promotion where appropriate

s. Work within clinical pathways designed by GPs

t. Attend and provide information at clinical meetings

u. Order clinical supplies from suppliers

v. All aspects of role inclusive recall diary, fridge temperatures, collect clinical waste

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

a. Participate in practice audit as directed by the audit lead

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning within the organisation

d. Complete opening and closing procedures in accordance with the duty rota

Person Specification

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of Office and Outlook
  • EMIS/SystemOne/Vision user skills

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Qualifications

Essential

  • Healthcare qualification (level 3 or 4) or working towards gaining equivalent level

Desirable

  • Previous completion of the HCA Care Certificate (as per willing to complete before start date)
  • Phlebotomy certification
  • Vaccination certification

Clinical knowledge and skills

Essential

  • Ability to record accurate clinical notes

Desirable

  • ECGs
  • New patient medicals, including height, weight, BP, pulse
  • Chaperone procedure
  • Wound care/removal of sutures and staples

Other requirements

Essential

  • Disclosure Barring Service (DBS) check
  • Occupational Health clearance

Desirable

  • Flexibility to work outside core office hours

Personal qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure/in stressful situations
  • Able to communicate effectively and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort
Person Specification

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of Office and Outlook
  • EMIS/SystemOne/Vision user skills

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Qualifications

Essential

  • Healthcare qualification (level 3 or 4) or working towards gaining equivalent level

Desirable

  • Previous completion of the HCA Care Certificate (as per willing to complete before start date)
  • Phlebotomy certification
  • Vaccination certification

Clinical knowledge and skills

Essential

  • Ability to record accurate clinical notes

Desirable

  • ECGs
  • New patient medicals, including height, weight, BP, pulse
  • Chaperone procedure
  • Wound care/removal of sutures and staples

Other requirements

Essential

  • Disclosure Barring Service (DBS) check
  • Occupational Health clearance

Desirable

  • Flexibility to work outside core office hours

Personal qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure/in stressful situations
  • Able to communicate effectively and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mansfield Medical Centre

Address

56 Binley Road

Coventry

CV3 1JB


Employer's website

https://www.mansfieldmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mansfield Medical Centre

Address

56 Binley Road

Coventry

CV3 1JB


Employer's website

https://www.mansfieldmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Liam Geary

liamgeary@nhs.net

02476457551

Details

Date posted

07 September 2023

Pay scheme

Other

Salary

£11 to £14 an hour Dependant on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A1724-23-0003

Job locations

56 Binley Road

Coventry

CV3 1JB


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