James Street Family Practice

Data Quality / Medical Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a full-time or part-time friendly, confident, well-spoken, enthusiastic and energetic person to work within our dedicated administration team at our busy training Practice.

The role is to support the doctors and health professionals, involving, but not exclusive to: accurately and efficiently read-coding, scanning, processing new registrations and deductions, maintain records of claims and processing patient requests.

Confidentiality, diplomacy, good people and IT skills, smart appearance and a good sense of humour are all essential requirements for this post.

Informal enquiries via Jackie.Rotherham@nhs.net

Main duties of the job

In summary:

  • To provide administrative support and services to the practice team.

Job Responsibilities

  • Act as Medical Administrator as part of the Administration Team.
  • To include coding, scanning, summarising, GP links, registrations, and deductions
  • Carry out searches, audits and recalls as required by the practice
  • Set up and maintain clinical templates and referral letters
  • Effectively monitor patient call and recall systems
  • Read coding information into the practice clinical system consistently and accurately.
  • Manage routine data queries and provide assistance and advice as required.
  • Proactively initiate data quality improvement.
  • Ensure enhanced service claims are made correctly and appropriately.
  • Effectively maintain records of claims for payment.
  • Use own judgement to resolve data improvement issues.
  • Be able to work without supervision, but confident to seek advice when needed.
  • Ensure the security and confidentiality of all clinical data handled.
  • Prepare statistical or data reports as requested by the practice.
  • Attend meetings relevant to the post.

About us

James Street Family Practice is a successful and dynamic training practice, providing services to over 13'000 patients in Louth, Lincolnshire. We welcome your application for this exciting opportunity to work with our enthusiastic, friendly practice team to support our patients and clinical colleagues at the surgery.

Administrative skills are essential and experience specifically within GP and medical services is ideal. In return, we will offer a competitive rate of pay, with structured training together with access to the NHS Pension plan.

Details

Date posted

24 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1718-25-0001

Job locations

49 James Street

Louth

Lincolnshire

LN11 0JN


Tasburgh Surgery

30 Victoria Avenue

Woodhall Spa

Lincolnshire

LN10 6TX


Job description

Job responsibilities

In summary:

  • To provide administrative support and services to the practice team.

Job Responsibilities

o Act as Medical Administrator as part of the Administration Team.

o To include coding, scanning, summarising, GP links, registrations, and deductions

o Carry out searches, audits and recalls as required by the practice

o Set up and maintain clinical templates and referral letters

o Effectively monitor patient call and recall systems

o Read coding information into the practice clinical system consistently and accurately.

o Manage routine data queries and provide assistance and advice as required.

o Proactively initiate data quality improvement.

o Ensure enhanced service claims are made correctly and appropriately.

o Effectively maintain records of claims for payment.

o Use own judgement to resolve data improvement issues.

o Be able to work without supervision, but confident to seek advice when needed.

o Ensure the security and confidentiality of all clinical data handled.

o Prepare statistical or data reports as requested by the practice.

o Attend meetings relevant to the post.

Job description

Job responsibilities

In summary:

  • To provide administrative support and services to the practice team.

Job Responsibilities

o Act as Medical Administrator as part of the Administration Team.

o To include coding, scanning, summarising, GP links, registrations, and deductions

o Carry out searches, audits and recalls as required by the practice

o Set up and maintain clinical templates and referral letters

o Effectively monitor patient call and recall systems

o Read coding information into the practice clinical system consistently and accurately.

o Manage routine data queries and provide assistance and advice as required.

o Proactively initiate data quality improvement.

o Ensure enhanced service claims are made correctly and appropriately.

o Effectively maintain records of claims for payment.

o Use own judgement to resolve data improvement issues.

o Be able to work without supervision, but confident to seek advice when needed.

o Ensure the security and confidentiality of all clinical data handled.

o Prepare statistical or data reports as requested by the practice.

o Attend meetings relevant to the post.

Person Specification

Qualifications

Essential

  • Appearance:
  • Dress smart and appropriate.
  • Speech clear and articulate.
  • Manner pleasant and professional.
  • Qualifications:
  • Good standard of education.
  • A demonstrable commitment to professional development.
  • Experience:
  • Experience of working in a public secretarial/office environment.
  • Experience of Word and Excel.
  • Experience of dealing with the public/patients.
  • Knowledge/Skills:
  • Proven administrative experience.
  • Information governance awareness.
  • Excellent verbal communication skills ability to deal with people in person and on the telephone.
  • Qualities/Attributes:
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work without direct supervision and determine own workload priorities.
  • Ability to work as part of an integrated multi-skilled team.
  • Pleasant and articulate.
  • Able to work under pressure.
  • Able to work in a changing environment.
  • Able to use own initiative.
  • Other:
  • Flexibility of working hours/able to work at the desired times.

Desirable

  • Experience of NHS systems.
  • Experience of SystmOne clinical system.
  • Experience of Primary Care.
  • Car driver/clean licence.
Person Specification

Qualifications

Essential

  • Appearance:
  • Dress smart and appropriate.
  • Speech clear and articulate.
  • Manner pleasant and professional.
  • Qualifications:
  • Good standard of education.
  • A demonstrable commitment to professional development.
  • Experience:
  • Experience of working in a public secretarial/office environment.
  • Experience of Word and Excel.
  • Experience of dealing with the public/patients.
  • Knowledge/Skills:
  • Proven administrative experience.
  • Information governance awareness.
  • Excellent verbal communication skills ability to deal with people in person and on the telephone.
  • Qualities/Attributes:
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work without direct supervision and determine own workload priorities.
  • Ability to work as part of an integrated multi-skilled team.
  • Pleasant and articulate.
  • Able to work under pressure.
  • Able to work in a changing environment.
  • Able to use own initiative.
  • Other:
  • Flexibility of working hours/able to work at the desired times.

Desirable

  • Experience of NHS systems.
  • Experience of SystmOne clinical system.
  • Experience of Primary Care.
  • Car driver/clean licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Street Family Practice

Address

49 James Street

Louth

Lincolnshire

LN11 0JN


Employer's website

https://www.jamesstreetsurgery.com/ (Opens in a new tab)


Employer details

Employer name

James Street Family Practice

Address

49 James Street

Louth

Lincolnshire

LN11 0JN


Employer's website

https://www.jamesstreetsurgery.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Managing Partner

Jackie Rotherham

jackie.rotherham@nhs.net

01507611122

Details

Date posted

24 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1718-25-0001

Job locations

49 James Street

Louth

Lincolnshire

LN11 0JN


Tasburgh Surgery

30 Victoria Avenue

Woodhall Spa

Lincolnshire

LN10 6TX


Privacy notice

James Street Family Practice's privacy notice (opens in a new tab)