Secretary /Administrator

Job summary

We are seeking a full time Administrator/Medical Secretary to work in a busy NHS GP Surgery in Edgbaston, 37.5 hours per week 5 days a week. Applicants must be willing to work flexible hours and to cover staff holidays.

We are looking for candidate who is professional, friendly, have a good telephone manner and take pride in their work. You will be the main point of contact for the clinical team in our surgery in connection with their referrals you must have excellent computer skills.

Main duties of the job

Making referrals via NHS e-Referral Service, managing referrals, liaising with the GPs, patients and secondary care as necessary.

Audio typing, copy typing and logging correspondence and medical referral letters/reports and other patient correspondence as required (audio typing, digital dictation, word processing and data entry).

Servicing meetings, circulating the agenda and related documents, recording and typing the minutes of meetings.

Administration of PMA reports: receipt, pulling of records, allocation of reports, recording of payments received.

File patient records and correspondence in patient medical records.

General office duties including but not limited to photocopying, emailing, answering telephone calls, taking messages, dealing with urgent email.

Liaising closely with all other practice staff and GPs. Particularly close working relationship with Practice Manager and senior administration team as well as secretarial colleague.

Providing reception cover when staff are on holiday and lunch time and providing cover for members during periods of sickness and annual leave.

Assist and participate in the planning of an improved secretarial service to the practice as necessary.

Be the administrative lead for NHS e-Referral Service referral service, including booking hospital appointments and proxy referrals.

Perform any other duties appropriate to the post as might reasonably be requested from time to time.

About us

We are based in Edgbaston, We seek an enthusiastic and motivated person to join our team, who are very supportive

Our clinical team includes, GPs, Trainee GPs, Nurse practitioner, Nurses, HCAs, Pharmacists, Paramedics, Physician Associate,

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High QOF achievement

Paper-light Systmone computer system and friendly working environment

CQC rating GOOD