The Coastal Partnership

Medical Secretary

The closing date is 01 September 2025

Job summary

Join Our Team as a Medical Secretary

The Medical Secretary will provide comprehensive administrative support to our central sites, Beechcroft and Old Palace Surgery, ensuring the smooth operation of the practice. The role involves managing and maintaining accurate patient records, scheduling and coordinating appointments, handling correspondence and documentation, creating and managing referrals, and liaising effectively with patients, healthcare professionals, and external organisations to support high-quality patient care.

Main duties of the job

Manage patient records, ensuring they are accurate, up-to-date, and securely stored.

Prepare and type correspondence, reports, and other documents, such as reports and referrals as required.

Coordinate with healthcare professionals to arrange patient referrals and follow-up appointments.

Ensure patient confidentiality and privacy are maintained at all times

Liaise and consult with health care professionals, hospitals, and external organisations to facilitate patient care.

About us

At The Coastal Partnership, were committed to empowering every team member to reach their full potential building confidence in patient care and pride in the outcomes we deliver.

While were proud to hold a CQC Good rating, were always evolving to better serve our communities. We welcome individuals who share our passion for delivering high quality, patient centred primary care regardless of where you are in your career journey.

Led by dedicated GP Partners and supported by a strong, collaborative management team, our Partnership spans seven locations across three PCNs. We serve a diverse mix of populations from rural villages to bustling towns and vibrant city communities.

Join us in shaping the future of healthcare delivery.

Benefits

NHS Pension Scheme

5 weeks Annual Paid Leave

Long Service Recognition Scheme

Please note: We may close this advert early if we receive a high volume of suitable applications. Early application is encouraged to avoid disappointment.

Details

Date posted

18 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Home or remote working

Reference number

A1699-25-0016

Job locations

Beechcroft Surgery

23 Beechcroft

Norwich

NR50RS


Old Palace Medical Practice

148 Old Palace Road

Norwich

NR24JA


Job description

Job responsibilities

Managing patient records, ensuring they are accurate, up to date, and securely stored.

Providing full secretarial service including typing of letters, reports, patient referrals, meeting minutes etc: in an accurate and efficient manner.

Handling queries regarding hospital appointments and treatments

Ensure documents are scanned and actioned within a timely manner.

Processing insurance & private work

To assist in gathering statistics and information when required

Job description

Job responsibilities

Managing patient records, ensuring they are accurate, up to date, and securely stored.

Providing full secretarial service including typing of letters, reports, patient referrals, meeting minutes etc: in an accurate and efficient manner.

Handling queries regarding hospital appointments and treatments

Ensure documents are scanned and actioned within a timely manner.

Processing insurance & private work

To assist in gathering statistics and information when required

Person Specification

Experience

Essential

  • Previous experience as a medical secretary or in a similar administrate role
  • Audio typing skills

Desirable

  • SystmOne Experience
  • Experience working in a GP Practice or healthcare environment is desirable
Person Specification

Experience

Essential

  • Previous experience as a medical secretary or in a similar administrate role
  • Audio typing skills

Desirable

  • SystmOne Experience
  • Experience working in a GP Practice or healthcare environment is desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Coastal Partnership

Address

Beechcroft Surgery

23 Beechcroft

Norwich

NR50RS


Employer's website

https://www.coastaldoctors.co.uk (Opens in a new tab)


Employer details

Employer name

The Coastal Partnership

Address

Beechcroft Surgery

23 Beechcroft

Norwich

NR50RS


Employer's website

https://www.coastaldoctors.co.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Human Resources

Cheri Barker

nwicb.cvp-hr@nhs.net

01603663363

Details

Date posted

18 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Home or remote working

Reference number

A1699-25-0016

Job locations

Beechcroft Surgery

23 Beechcroft

Norwich

NR50RS


Old Palace Medical Practice

148 Old Palace Road

Norwich

NR24JA


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