Job summary
At The Coastal Partnership we are excited to advertise for a Care Coordinator, as a Care Coordinator you will collaborate closely with the Practices multidisciplinary team to coordinate essential activities, including facilitating access to services, providing advice and information, and ensuring timely, efficient, and patient centred health and care planning.
Main duties of the job
In this role, you will assist patients in actively participating and connecting with daily life by implementing tailored activities aimed at enhancing, preserving, or restoring skills for individuals with cognitive, physical, or mental disorders, conditions or illnesses. Additionally, you will facilitate the continuity of care, serving as a primary contact for families, residents and professionals involved in the care of identified patients or specific patient group.
About us
At The Coastal Partnership, were committed to empowering you to achieve your full potential, instilling confidence in your patient care and pride in your outcomes. While we are proud of our CQC good rating, we are constantly evolving to better serve our community. We are seeking individuals who share our vision for delivering high-quality primary care, regardless of where they are in their career journey. Led by our Partners and supported by a strong management team, our partnership operates across seven locations spanning three PCNs. We cater to a diverse range of demographics, from villages to towns and cities. Join us in shaping the future of healthcare delivery.
Job description
Job responsibilities
- Coordinate and guide patient through health and care services, collaborating closely with social prescribers, health and wellbeing coaches and the multidisciplinary team.
- Utilise data analysis and local patient insights to identify and address the needs of specific patient groups, delivery personalised care.
- Assist practice staff and patients in engaging in shared decision-making discussions, providing support tools, and aiding in understanding their health and wellbeing activation levels.
- Manage patient queries, appointment, and information dissemination to empower informed decision-making regarding care choices.
- Compile comprehensive care and support plans aligned with individual preferences and best practices.
- Represent the practice at relevant meetings, offering insights and feedback on care coordination priorities.
- Serve as the Practice Lead for vaccination initiatives, ensuring a coordinated approach across the multidisciplinary team.
- Support drug monitoring call and recall processes to uphold patient safety.
- Forge strong connections with local agencies, promoting equality and inclusion efforts.
- Engage directly with care homes and key providers, facilitating the exchange of pertinent information.
- Implement and adhere the safeguarding protocols for vulnerable individuals.
- Maintain accurate records of support activities, inputting data into clinical systems while complying with data protection regulations.
Job description
Job responsibilities
- Coordinate and guide patient through health and care services, collaborating closely with social prescribers, health and wellbeing coaches and the multidisciplinary team.
- Utilise data analysis and local patient insights to identify and address the needs of specific patient groups, delivery personalised care.
- Assist practice staff and patients in engaging in shared decision-making discussions, providing support tools, and aiding in understanding their health and wellbeing activation levels.
- Manage patient queries, appointment, and information dissemination to empower informed decision-making regarding care choices.
- Compile comprehensive care and support plans aligned with individual preferences and best practices.
- Represent the practice at relevant meetings, offering insights and feedback on care coordination priorities.
- Serve as the Practice Lead for vaccination initiatives, ensuring a coordinated approach across the multidisciplinary team.
- Support drug monitoring call and recall processes to uphold patient safety.
- Forge strong connections with local agencies, promoting equality and inclusion efforts.
- Engage directly with care homes and key providers, facilitating the exchange of pertinent information.
- Implement and adhere the safeguarding protocols for vulnerable individuals.
- Maintain accurate records of support activities, inputting data into clinical systems while complying with data protection regulations.
Person Specification
Experience
Desirable
- Experience of working with healthcare professionals
- Experience coordinating with stakeholders to meet
- outcomes
- Experience working in an environment with direct patient contact
- Experience in a GP Practice or Health Care Organisation
Qualifications
Essential
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Person Specification
Experience
Desirable
- Experience of working with healthcare professionals
- Experience coordinating with stakeholders to meet
- outcomes
- Experience working in an environment with direct patient contact
- Experience in a GP Practice or Health Care Organisation
Qualifications
Essential
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
