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Pinfold Medical Practice

Medical Secretary

The closing date is 28 April 2026

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Job summary

We are pleased to advertise an exciting opportunity for a Part-Time Medical Secretary to join our dedicated general practice team.

This role is vital in supporting the smooth day-to-day running of the practice by providing high-quality administrative and secretarial support. The successful candidate will work closely with the wider administrative team and contribute to delivering an efficient and patient-focused service

Main duties of the job

Key Responsibilities:

  • Providing comprehensive secretarial and administrative support
  • Accurately processing patient data in line with confidentiality, GDPR, and Data Protection regulations
  • Managing patient referrals and processing both electronic and paper-based information in a timely manner
  • Liaising with multidisciplinary team members and external agencies, including secondary care and community service providers
  • Supporting administrative and reception teams as required
  • Undertaking SNOMED CT coding and ensuring accurate entry of information into patients electronic healthcare records in line with organisational policy

About us

We are a forward-thinking practice located in the centre of Loughborough looking after a diverse population of 12,000+.

Rated Good by CQC, we value high quality patient care and have developed innovative pathways to manage acute demand and provide high quality chronic disease management. We are well regarded for our teaching and training and value ongoing medical education for all our clinical team.

This role will be working alongside the On-call GP. This post would be suitable for someone newly qualified or those with more experience looking to progress their career in a supportive environment.

For further information about the practice visit: www.pinfoldmedicalpractice.co.uk

Details

Date posted

14 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1695-26-0009

Job locations

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ


Job description

Job responsibilities

The post-holder is a Medical Secretary.

The part-time Secretarial/ Administrator provides essential administrative support to ensure smooth office operations managing a wide range of clerical and organisational tasks including support for the admirative team.

To be responsible for accurately processing patient data in accordance with the patient confidentiality, GDPR and the data protection act.

Duties can include, but are not limited to, completing patient referrals, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.

To be responsible for SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.

The post-holder will be an integral part of the general practice team.

Job description

Job responsibilities

The post-holder is a Medical Secretary.

The part-time Secretarial/ Administrator provides essential administrative support to ensure smooth office operations managing a wide range of clerical and organisational tasks including support for the admirative team.

To be responsible for accurately processing patient data in accordance with the patient confidentiality, GDPR and the data protection act.

Duties can include, but are not limited to, completing patient referrals, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.

To be responsible for SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.

The post-holder will be an integral part of the general practice team.

Person Specification

Qualifications

Essential

  • Essential
  • A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
  • Experience of working with the general public
  • Experience of administrative duties
  • Excellent communication skills and effective in communicating and understanding patient needs
  • Competent in the use of MS Office and Outlook
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to use own initiative, discretion, and sensitivity
  • Understanding of clinical coding
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to work as a team member and autonomously
  • Sensitive and empathetic in distressing situations
  • Good organisational skills
  • Clinical IT system user skills and the ability to record accurate notes
  • Ability to effectively utilise resources
  • Punctual and committed to supporting the team effort
  • High levels of integrity and loyalty
  • Clear, polite telephone manner
  • Flexible and cooperative
  • Motivated
  • Demonstrate personal accountability, emotional resilience and ability to work well under pressure

Desirable

  • Chaperone procedure
  • Demonstrate personal accountability, emotional resilience and ability to work well under pressure
  • Experience of working in a healthcare setting as a medical secretary
  • NVQ Level 2 in Health and Social Care
  • Level 3 in Medical Terminology
Person Specification

Qualifications

Essential

  • Essential
  • A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
  • Experience of working with the general public
  • Experience of administrative duties
  • Excellent communication skills and effective in communicating and understanding patient needs
  • Competent in the use of MS Office and Outlook
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to use own initiative, discretion, and sensitivity
  • Understanding of clinical coding
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to work as a team member and autonomously
  • Sensitive and empathetic in distressing situations
  • Good organisational skills
  • Clinical IT system user skills and the ability to record accurate notes
  • Ability to effectively utilise resources
  • Punctual and committed to supporting the team effort
  • High levels of integrity and loyalty
  • Clear, polite telephone manner
  • Flexible and cooperative
  • Motivated
  • Demonstrate personal accountability, emotional resilience and ability to work well under pressure

Desirable

  • Chaperone procedure
  • Demonstrate personal accountability, emotional resilience and ability to work well under pressure
  • Experience of working in a healthcare setting as a medical secretary
  • NVQ Level 2 in Health and Social Care
  • Level 3 in Medical Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pinfold Medical Practice

Address

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ


Employer's website

https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Pinfold Medical Practice

Address

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ


Employer's website

https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Lead

Courtney McFadden

courtney.mcfadden@nhs.net

01509220960

Details

Date posted

14 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1695-26-0009

Job locations

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ


Supporting documents

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