Go back

Phlebotomist

Castle Donington Surgery

Information:

This job is now closed

Job summary

Join Our Team at Castle Donington Surgery Phlebotomist Position Available!

We are excited to offer a fantastic opportunity for a confident, hard-working individual to join our friendly, supportive team at Castle Donington Surgery as our Practice Phlebotomist.

About Us: Castle Donington Surgery is a well-established teaching and training practice, with a dedicated, multi-disciplinary clinical team and a supportive management and administrative team.

We pride ourselves on providing high-quality care to our patients and creating a welcoming environment for our staff.

Why Join Us?

  • Supportive and friendly team environment
  • Opportunities for ongoing training and professional development
  • Be part of a respected teaching and training practice
  • Free parking
  • Access to NHS Pension
  • Access to free professional Mental Health and Wellbeing support for you and your immediate family
  • 5 weeks annual leave plus Birthday day off

Main duties of the job

Key Responsibilities:

  • Carry out phlebotomy procedures for patients requested by primary and secondary care
  • Provide excellent customer service and communication with patients
  • Collaborate effectively with the clinical and administrative teams
  • Work in a fast-paced environment while maintaining attention to detail and a high standard of care

What Were Looking For:

  • Excellent communication and patient/customer service skills
  • Ability to work confidently under pressure and in a dynamic, fast-changing environment
  • Ability to provide blood tests for 12 years and older considered an advantage
  • Previous NHS experience is preferred, especially with SystmOne, though full training will be provided to the right candidate
  • Team player with the ability to work independently when required

About us

Castle Donington Surgery serves as a vital healthcare hub in the semi-rural landscape of Castle Donington, catering to a community of approximately 10,500 patients and counting. Our dedicated clinical team, comprising 7 Doctors, 4 Practice Nurses, 2 HCAs, 3 Pharmacists, an ANP, and Paramedics, embodies our commitment to delivering compassionate and comprehensive care to all.

As a GP training practice, we take pride in nurturing the next generation of healthcare professionals, offering invaluable support and placements to medical students and GP registrars. Through mentorship and hands-on experience, we cultivate a culture of continuous learning, ensuring the highest standards of care for the future for our patients.

Conveniently located, Castle Donington Surgery offers an easy commute within the South Derbyshire, Nottinghamshire and Leicestershire areas, with free onsite parking available for added convenience.

Date posted

16 January 2025

Pay scheme

Other

Salary

Depending on experience Depending on experience, skills, and qualifications

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

A1688-25-0000

Job locations

53 Borough Street

Castle Donington

Derby

DE74 2LB


Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be, onoccasion, a requirement to carry out other tasks; this will be dependent uponfactors such as workload and staffing levels:

a. Obtaining patient consent for the collection of a blood sample

b. Performing venepuncture in accordance with practice protocols & training

c. Maintaining accurate patient records on the clinical IT system

d. The correct labelling, packaging and storing of samples

e. Effective use of the specimen log, resolving any discrepancies

f. Safe and effective use of the centrifuge machine to preserve samples forlater collection

g. Ensuring samples are sent to the laboratory in a correct and timely manner

h. Maintaining an effective liaison with the NHS Trust laboratory and currierstaff

i. Working collaboratively with the nursing team, seeking guidance whennecessary for patient related matters

j. Reporting all incidents and anomalies to management team

k. Raising significant patient issues with GP, nursing or management team as appropriate

In addition to the primary responsibilities, the Phlebotomist may be requested to:

a. Participate in practice audits as directed or required

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning within the practice

d. Complete opening and closing procedures in accordance with the duty rota

Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be, onoccasion, a requirement to carry out other tasks; this will be dependent uponfactors such as workload and staffing levels:

a. Obtaining patient consent for the collection of a blood sample

b. Performing venepuncture in accordance with practice protocols & training

c. Maintaining accurate patient records on the clinical IT system

d. The correct labelling, packaging and storing of samples

e. Effective use of the specimen log, resolving any discrepancies

f. Safe and effective use of the centrifuge machine to preserve samples forlater collection

g. Ensuring samples are sent to the laboratory in a correct and timely manner

h. Maintaining an effective liaison with the NHS Trust laboratory and currierstaff

i. Working collaboratively with the nursing team, seeking guidance whennecessary for patient related matters

j. Reporting all incidents and anomalies to management team

k. Raising significant patient issues with GP, nursing or management team as appropriate

In addition to the primary responsibilities, the Phlebotomist may be requested to:

a. Participate in practice audits as directed or required

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning within the practice

d. Complete opening and closing procedures in accordance with the duty rota

Person Specification

Skills

Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of MS Office applications
  • Clinical IT system user skills

Qualifications

Essential

  • Relevant qualification in venepuncture
  • Good standard of general education

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Personal qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure/in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort

Desirable

  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Commitment to ongoing professional development

Other requirements

Essential

  • Disclosure Barring Service (DBS) check (will be provided by Castle Donington Surgery)
  • Occupational Health clearance

Desirable

  • Flexibility to work outside of core office hours
Person Specification

Skills

Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of MS Office applications
  • Clinical IT system user skills

Qualifications

Essential

  • Relevant qualification in venepuncture
  • Good standard of general education

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Personal qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure/in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort

Desirable

  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Commitment to ongoing professional development

Other requirements

Essential

  • Disclosure Barring Service (DBS) check (will be provided by Castle Donington Surgery)
  • Occupational Health clearance

Desirable

  • Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castle Donington Surgery

Address

53 Borough Street

Castle Donington

Derby

DE74 2LB


Employer's website

https://castledoningtonsurgery@nhs.net (Opens in a new tab)

Employer details

Employer name

Castle Donington Surgery

Address

53 Borough Street

Castle Donington

Derby

DE74 2LB


Employer's website

https://castledoningtonsurgery@nhs.net (Opens in a new tab)

For questions about the job, contact:

Management Assistant

Charlotte O'Toole

charlotte.otoole@nhs.net

01332856050

Date posted

16 January 2025

Pay scheme

Other

Salary

Depending on experience Depending on experience, skills, and qualifications

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

A1688-25-0000

Job locations

53 Borough Street

Castle Donington

Derby

DE74 2LB


Supporting documents

Privacy notice

Castle Donington Surgery's privacy notice (opens in a new tab)