Medical Administrator

Job summary

We are pleased to announce an exciting opportunity for a Medical Administrator to join our friendly and expanding team at Drs Reddy & Nunn, on a temporary 12-month contract to cover maternity leave.

As a well-established, friendly and forward-thinking GP practice, we take pride in delivering high-quality, compassionate care to our diverse patient population. With continued growth and service development, we are looking for a motivated and reliable individual to support the practice through a combination of administrative and reception duties.

Main duties of the job

As part of our administrative team, your responsibilities will include (but are not limited to)

Welcoming and assisting patients both in person and over the phone with a friendly, professional attitude

Supporting patients with online triage systems, including assisting with queries and submissions

Scanning incoming correspondence, letters, and results into patient records

Read coding relevant clinical and administrative information using SystmOne

Maintaining accurate and confidential patient records in line with GDPR and practice protocols.

Working collaboratively within the team to ensure smooth day-to-day operations.

About us

We are a happy and supportive team, where quality, efficiency, and patient-centred care are at the heart of everything we do. As a growing, forward-thinking practice, we are proud to support the healthcare needs of over 30,000 patients.

We are looking for someone with the right attitude, who can effectively manage their workload, consistently uphold the highest professional standards when dealing with patients, and always present a positive image of the practice. Teamwork is essential to us, we support each other and work collaboratively to achieve the practice's objectives.

Previous administrative experience and a strong background in customer service are essential for this role. Flexibility is also key, as you may be required to provide cover for annual leave and staff absence, and must be available to work between the hours of 8:00 am and 8:00 pm, as needed.

Full-time and part-time hours will be considered. We welcome informal chats or visits, if you are interested, please contact Gillian Cawkill at gilliancawkill@nhs.net

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. Unfortunatley, we are unable to accept applications from individuals who require UK visa sponsorship. Applicants must have the right to work in the UK at the time of application.