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Receptionist

Axbridge & Wedmore Medical Practice

The closing date is 28 May 2025

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Job summary

We are recruiting for a new member of our friendly and welcoming reception team. Applicants must be IT proficient and have excellent customer service skills.

Hours of work: approximately 20 hours per week plus more regular shifts required to cover annual leave/sickness and extended hours, across both Axbridge and Wedmore surgeries. This could include a 7.45am start or a 8pm finish.

Main duties of the job

To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general administrative assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

Axbridge and Wedmore Medical Practice is a friendly team of professionals who provide full training on site.

Date posted

01 May 2025

Pay scheme

Other

Salary

£12.60 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1677-25-May

Job locations

Houlgate Way

Axbridge

Somerset

BS26 2BJ


Wedmore Medical Practice

St Medard Road

Wedmore

Somerset

BS28 4AN


Job description

Job responsibilities

Job responsibilities:

  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
  • Deal with all general enquiries, explain procedures and make new and follow-up appointments.
  • Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Further details on request.

Job description

Job responsibilities

Job responsibilities:

  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
  • Deal with all general enquiries, explain procedures and make new and follow-up appointments.
  • Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Further details on request.

Person Specification

Qualifications

Essential

  • Available on request.

Desirable

  • Available on request.

Experience

Essential

  • Applicants must possess excellent customer service skills and be IT literate.

Desirable

  • Experience of working in a care related area.
Person Specification

Qualifications

Essential

  • Available on request.

Desirable

  • Available on request.

Experience

Essential

  • Applicants must possess excellent customer service skills and be IT literate.

Desirable

  • Experience of working in a care related area.

Employer details

Employer name

Axbridge & Wedmore Medical Practice

Address

Houlgate Way

Axbridge

Somerset

BS26 2BJ


Employer's website

https://www.axbridgeandwedmoremedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Axbridge & Wedmore Medical Practice

Address

Houlgate Way

Axbridge

Somerset

BS26 2BJ


Employer's website

https://www.axbridgeandwedmoremedicalpractice.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Lead Receptionist

Katy Chattwood

somicb.awmprecruitment@nhs.net

01934732464

Date posted

01 May 2025

Pay scheme

Other

Salary

£12.60 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1677-25-May

Job locations

Houlgate Way

Axbridge

Somerset

BS26 2BJ


Wedmore Medical Practice

St Medard Road

Wedmore

Somerset

BS28 4AN


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