Job responsibilities
Accountable to: PCN Clinical Directors
Line Manager: Celia Townend Practice Manager, Axbridge & Wedmore
Medical Practice
Hours: 37.5 hours will need to work a Friday
Salary dependent on experience but guide £25.00 - £28.00/hour
Purpose
of the role
The purpose of the role is to provide management
support to the Clinical Directors and PCN Board, to deliver local strategic
objectives. The manager will ideally have primary care experience, be
comfortable looking strategically, exploring new ways of working, suggesting
options for change, and being prepared to push the boundaries of established
thinking as well as have sound operational knowledge and acumen for
Organisational Management, Human Resource, Finance and Budgeting
The PCN practices have agreed to work together to
deliver the NHS Long Term Plan and Network Contract Enhanced Service. The post
holder will be expected to deliver local strategic objectives and to deliver
the following priorities:
1. To support the sustainability and resilience of
GP Practices in North Sedgemoor PCN.
2. To Support the implementation and co-ordination
of the North Sedgemoor PCN as per the NHS Long Term Plan.
3. To maintain the sustainability of the workforce
in view of the growing demand for service.
4. Supporting change management across the Primary
Care Network.
5. To fulfil the requirements of the Network
Contract DES.
6. Act as first point of contact for Practice Managers,
coordinate with PCN team leads and ensure high quality, patient centred
services.
Key Roles
& Responsibilities:
To work closely with the Clinical
Directors and PCN Board to provide operational support and guidance to enable
the Network to meet its agreed aims and objectives.
Excellent personnel/HR skills
Monitor and evaluate performance
of the PCN against objectives; identify and manage change
Develop and maintain effective
communication both within the PCN and with relevant outside agencies.
Prepare and annually update the
PCN Strategic Development Plan (and any other written information requested by
the PCN management committee), oversee the implementation of the aims and
objectives.
Attend relevant local meetings in
agreement with the Clinical Director and line manager; to share views and
liaise with member practices and other agencies and relevant parties.
Operational Management - human resource, financial management, organisational management of North Sedgemoor PCN.
Influencing, leading and
supporting the development of excellent relationships across the network to
enable collaboration
Financial
Management
Financial administration and reconciliation
of financial funds and maintaining accurate financial records.
Preparing a PCN budget/forecast
and share a regular financial update to keep members informed.
Administer and monitor pay and
reimbursement for staff.
Contracts management with other
organisations in the project.
Creation and submission of funding
bids.
Liaison with PCN Accountants.
Human
Resources Management
Oversee the recruitment and
retention of staff employed on PCN Network projects, as well as support early
planning of further recruitment.
Ensure that all PCN staff are
legally and gainfully employed. Monitor skill-mix and deployment of staff,
aligned to direction given from the Clinical Director.
Ensure that PCN staff have
appropriate pre-employment and governance checks, have suitable induction, and
are adequately trained to fulfil their role.
Ensure that there is effective
appraisal and monitoring systems for PCN employees.
Support and mentor PCN staff, both
as individuals and as team members where appropriate. Implement effective
systems for the resolution of disputes and grievances including the
disciplinary system.
Keep abreast of changes in
employment legislation.
Maintain up to date HR
documentation (including job descriptions, employment contracts, DBS, Mandatory
Training, immunisation records and employment policies).
Maintain adequate staffing levels
to meet PCN/Network commitments.
Data and
IT Management
Managing the collection of data
for continuous quality improvement.
Ensuring team members have access
to lT to enable them to successfully perform in their job roles. Develop and
management of any websites and social media to be utilised by the PCN.
Manage information governance to
include development and implementation of information sharing agreements,
completion of data privacy impact assessments and other matters around GDPR.
Liaise with the ICB/NHSE regarding
systems procurement, IT funding and national lT development programmes.
Marketing
and PR Communications
Develop and update promotional
literature (to include any social media and internet platforms) to promote the
PCN to the healthcare community and public.
Develop and implement a public
relations programme to promote North Sedgemoor PCN (to include attendance and
presentations at events hosted by the Network, Somerset ICB, NHSE etc.).
Attendance at meetings to include operational meetings, executive team
meetings, steering group meetings and external meetings of value to the
project.
General
Keep a log of PCN projects,
milestones and objectives tracking progress of these objectives ensuring clear
communication to the Clinical Directors and Board of progress including
timely and clearly highlighting any areas of risk.
Overseeing meeting schedules,
minute taking, preparation (including Agendas) and distribution of papers
within 7 days of Board meetings.
To include completion of agendas
and minute taking for virtual meetings keeping a list of actions to be
undertaken and followed up as appropriate.
Primary
support to the Clinical Directors in their roles and responsibilities
Supporting the CDs to provide
strategic and clinical leadership to the network, developing and implementing
strategic plans, leading and supporting quality improvement and performance
across member practices (including professional leadership of the Quality and
Outcomes Framework Quality Improvement activity across the network).
Influencing, leading, and
supporting the development of excellent relationships across the network to
enable collaboration.
Supporting the CDs to provide
strategic leadership for workforce development, through assessment of clinical
skill mix and development of network workforce strategy.
Supporting network implementation
of agreed service changes and pathways, working closely with member practices,
the wider PCN and the commissioner to develop, support and deliver local
improvement programmes aligned to national and local priorities.
Take a leadership role in
supporting staff, public and stakeholder engagement.
Developing relationships and
working closely with other network Clinical Directors, clinical leaders of
other health and social care providers, local commissioners and Local Medical
Committees.
Attending meetings as required on
behalf of the Clinical Director or the Network and feeding back to the PCN
members.
Prepare and annually update the
Network Strategic Development Plan (and any other written information requested
by the PCN Board, oversee the implementation of the aims and objectives and
feedback on progress at Network meetings.
Full job description attached later in job listing.
