The Lakenham Surgery

Healthcare Assistant

The closing date is 12 January 2026

Job summary

Lakenham Surgery is currently seeking an experienced Healthcare Assistant to join our friendly and supportive practice.

Previous HCA experience in a GP Practice is highly desirable, however, applications may be considered if the relevant skills can be demonstrated through alternative experience.

The successful applicant will need excellent interpersonal and communication skills and should be willing to upskill further as required. The role would suit a good team player who is able to provide support and help to colleagues to ensure that we provide the best possible care to our patients.

The successful candidate would need to use a computer and a variety of software packages in the performance of their role. Therefore, keyboard skills along with the ability to organise and prioritise a varied workload are necessary.

Part-Time or Full Time Considered - 25 to 37 Hours per Week.

Main duties of the job

Phlebotomy

BP monitoring

Dressings/wound checks

NHS & New Patient Registration Checks

Urinalysis

Weight Monitoring

Providing Lifestyle Advice

Undertaking ECGs for patients

Performing Spirometry (if Trained or Training could be Provided)

Specific injections covered by a PSD eg Seasonal Flu Vaccinations

INR monitoring and the use of INR star (training will be given)

Supporting with processing of specimens and management of clinical waste

Ensuring sharps bins are ready for collection

Restocking of nursing rooms

Ordering supplies as directed by the nursing & management team

Keeping check of equipment & maintenance

This list is not exhaustive.

About us

We are a long-established surgery based just outside the centre of Norwich with approximately 8,800 patients. We aim to provide positive access to services and high standards of clinical care to our diverse patient population and are expanding our team to further support these objectives. We have an incredibly friendly and supportive team ethic and encourage a team approach in everything we do. We use SystmOne and FootFall.

Details

Date posted

17 December 2025

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1676-25-0003

Job locations

1 Ninham Street

Norwich

NR1 3JJ


Job description

Job responsibilities

  • BP monitoring
  • To undertake duties associated with 24 hour blood pressure monitoring to fitting and downloading from patient
  • Phlebotomy
  • Carry out ECGs
  • Conduct new patient health checks and NHS health checks
  • Reviewing patients with Long Term Conditions to record routine measurements, offering disease management advice in accordance with the practice's clinical protocols.
  • Obtaining specimens eg urine, and testing as instructed and completing appropriate laboratory forms and contacting patients to follow up results.
  • Processing and management of laboratory samples requested by GPs/Nurses, ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
  • Weight monitoring
  • Routine Preventative Immunisations
  • INR monitoring and the use of INR star (training will be given)
  • Basic wound care/leg ulcer care
  • Removal of sutures
  • Spirometry
  • Chaperoning and assisting patients where appropriate who are being examined by another clinician
  • Vaccine/cold chain storage, monitoring and recording
  • Clearing and re-stocking nursing rooms
  • To monitor usage of sharps bins, ensuring that rooms are adequately stocked and bins are transferred to storage for collection
  • Ensure clinical waste collection runs smoothly, reporting any problems
  • Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
  • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
  • Helping to raise awareness of health and well-being and how it can be promoted, provide lifestyle advice to patients making any necessary referrals within the Practice
  • Ordering and display of health promotional materials
  • Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
  • Maintain and clean equipment used by the nurses and GPs according to the practice infection control policy
  • To order supplies as directed by the nursing and management team
  • Undertake housekeeping duties, including general tidiness and cleanliness of clinical rooms
  • Maintain accurate records
  • Such other administrative or clinical duties that maybe required from time to time by the Partners, Nursing Team and the Managerial Team.

Job description

Job responsibilities

  • BP monitoring
  • To undertake duties associated with 24 hour blood pressure monitoring to fitting and downloading from patient
  • Phlebotomy
  • Carry out ECGs
  • Conduct new patient health checks and NHS health checks
  • Reviewing patients with Long Term Conditions to record routine measurements, offering disease management advice in accordance with the practice's clinical protocols.
  • Obtaining specimens eg urine, and testing as instructed and completing appropriate laboratory forms and contacting patients to follow up results.
  • Processing and management of laboratory samples requested by GPs/Nurses, ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
  • Weight monitoring
  • Routine Preventative Immunisations
  • INR monitoring and the use of INR star (training will be given)
  • Basic wound care/leg ulcer care
  • Removal of sutures
  • Spirometry
  • Chaperoning and assisting patients where appropriate who are being examined by another clinician
  • Vaccine/cold chain storage, monitoring and recording
  • Clearing and re-stocking nursing rooms
  • To monitor usage of sharps bins, ensuring that rooms are adequately stocked and bins are transferred to storage for collection
  • Ensure clinical waste collection runs smoothly, reporting any problems
  • Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
  • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
  • Helping to raise awareness of health and well-being and how it can be promoted, provide lifestyle advice to patients making any necessary referrals within the Practice
  • Ordering and display of health promotional materials
  • Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
  • Maintain and clean equipment used by the nurses and GPs according to the practice infection control policy
  • To order supplies as directed by the nursing and management team
  • Undertake housekeeping duties, including general tidiness and cleanliness of clinical rooms
  • Maintain accurate records
  • Such other administrative or clinical duties that maybe required from time to time by the Partners, Nursing Team and the Managerial Team.

Person Specification

Qualifications

Desirable

  • 5 GCSEs at Grade C (or equivalent) to include Maths and English
  • Certified competency in Phlebotomy
  • Completion of Care Certificate

Experience

Essential

  • Experience of working in a patient care setting
  • Experience of working within confidentiality and Information Governance protocols

Desirable

  • Experience of working in Primary Care
  • Clinical skills to include Blood Pressure monitoring, Phlebotomy, wound care, administering immunisations, contributing to Long Term Condition reviews
Person Specification

Qualifications

Desirable

  • 5 GCSEs at Grade C (or equivalent) to include Maths and English
  • Certified competency in Phlebotomy
  • Completion of Care Certificate

Experience

Essential

  • Experience of working in a patient care setting
  • Experience of working within confidentiality and Information Governance protocols

Desirable

  • Experience of working in Primary Care
  • Clinical skills to include Blood Pressure monitoring, Phlebotomy, wound care, administering immunisations, contributing to Long Term Condition reviews

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Lakenham Surgery

Address

1 Ninham Street

Norwich

NR1 3JJ


Employer's website

https://www.lakenham-surgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Lakenham Surgery

Address

1 Ninham Street

Norwich

NR1 3JJ


Employer's website

https://www.lakenham-surgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Charlotte Pike

charlotte.jpike@nhs.net

01603765550

Details

Date posted

17 December 2025

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1676-25-0003

Job locations

1 Ninham Street

Norwich

NR1 3JJ


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