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The Scott Practice

Receptionist

Information:

This job is now closed

Job summary

We are looking for a Receptionist to join our team in a busy GP surgery.

The job role is an exciting opportunity to work within a friendly team.

Applicants must be highly motivated, flexible and enjoy a multidisciplinary working environment.

Main duties of the job

Main duties of the job

Greet patients and visitors to the practice, Answering telephones, Booking, amending and cancel patient appointment inline with practice appointments procedures ensuring optimum efficiency of the appointment system.

Performing Administrative Tasks.

About us

The Scott Practice is a large GP training surgery with an Outstanding CQC rating. We are a friendly bunch and support all staff to undertake training. The post holder would be automatically joined into the NHS pension scheme and receive an annual leave allowance of 25 days plus bank holidays.

Please apply through NHS jobs or you can email your CV to amy.ledger@nhs.net before the closing date.

Details

Date posted

03 October 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1663-24-0003

Job locations

Greenfield Lane

Balby

Doncaster

South Yorkshire

DN4 0TG


Job description

Job responsibilities

• To make appointments and book patients in when they arrive for an appointment and to provide a helpful and friendly service to patients.

• To answer telephones promptly ensuring that all in-coming lines are covered at all times.

• To ensure daily tasks are completed and managed daily.

• Responding and dealing with incoming emails to the practice.

• To comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately necessary

• To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records.

• To liaise with the Reception Manager when required and follow instructions from them when necessary.

• Work efficiently with other teams within the practice

• To undertake any other duties as deemed appropriate by the Practice.

Job description

Job responsibilities

• To make appointments and book patients in when they arrive for an appointment and to provide a helpful and friendly service to patients.

• To answer telephones promptly ensuring that all in-coming lines are covered at all times.

• To ensure daily tasks are completed and managed daily.

• Responding and dealing with incoming emails to the practice.

• To comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately necessary

• To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records.

• To liaise with the Reception Manager when required and follow instructions from them when necessary.

• Work efficiently with other teams within the practice

• To undertake any other duties as deemed appropriate by the Practice.

Person Specification

Experience

Essential

  • Good organisational skills
  • Well developed interpersonal skills
  • Ability to work on own initiative
  • Good verbal and written communication skills
  • Resilient and calm under pressure
  • Able to work within a team
  • Demonstrates ability to work across multi-professional teams.

Desirable

  • Experience of working in a GP Practice/NHS
Person Specification

Experience

Essential

  • Good organisational skills
  • Well developed interpersonal skills
  • Ability to work on own initiative
  • Good verbal and written communication skills
  • Resilient and calm under pressure
  • Able to work within a team
  • Demonstrates ability to work across multi-professional teams.

Desirable

  • Experience of working in a GP Practice/NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Scott Practice

Address

Greenfield Lane

Balby

Doncaster

South Yorkshire

DN4 0TG


Employer's website

https://www.thescottpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Scott Practice

Address

Greenfield Lane

Balby

Doncaster

South Yorkshire

DN4 0TG


Employer's website

https://www.thescottpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception Manager

Amy Ledger

amy.ledger@nhs.net

+01302850546

Details

Date posted

03 October 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1663-24-0003

Job locations

Greenfield Lane

Balby

Doncaster

South Yorkshire

DN4 0TG


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