Broseley Medical Practice

HCA/Phlebotomist

The closing date is 25 June 2025

Job summary

We have an exciting opportunity for a hardworking, enthusiastic and flexible individual to join our medical practice.

We are looking for someone ideally with experience of working as a Phlebotomist within a GP Practice. You must have phlebotomy skills with a minimum of one years experience as an essential skill, if no GP Practice experience we can offer full training.

You will be working alongside our nursing team and our existing highly experienced HCA.

Working hours Tuesday - Friday 8.30am - 2.00pm

Main duties of the job

The main duties of the role will be to assist the nursing team. You would be expected to carry out the following duties along with additional duties as required by the team.

Phlebotomy

BP/Weight

Flu injections

About us

We are a small friendly semi-rural practice located in Broseley Shropshire with 4600 patients. We strive to provided the best service to our patients.

You would be joining a well established, friendly and supportive team, who will assist your development and training.

Details

Date posted

11 June 2025

Pay scheme

Other

Salary

Depending on experience Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1638-25-0000

Job locations

Bridgnorth Road

Broseley

Shropshire

TF12 5EL


Job description

Job responsibilities

The postholder will work as a member of the Health Care Team offering directed treatments to meet the needs of patients under indirect supervision of the Registered Practice Nurse and or General Practitioner.

The following list serves to illustrate the scope and responsibilities of the post and is not intended to be exclusive.

Main duties and responsibilities:

1) Clinical

To provide high quality patient care

To work as a supervised member of the health care team, performing delegated nursing duties, for example:

Venepuncture

Injections ie, Flu

Urine testing

Blood pressure monitoring

Room stocking.

Patient recall

Smoking cessation

Any other duties assigned to this role

Identified areas for Training will also be provided

Please note this list is not exhaustive.

Ensure that the care given meets the requirements of local and national guidelines, policies and standards including the Quality Outcome Framework (QoF)

Trained in Basic Life Support.

Promote & participate in maintaining a safe comfortable & therapeutic environment.

Involved in team discussions to ensure best practice

Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified

2) Administration

To maintain accurate records and data on Treatment Room activities in a timely fashion using EMIS clinical system.

To work as an effective team member and promote a multi-agency collaborative approach to health care.

Maintain the established reporting documentation and communication system to ensure efficient evaluation and monitoring.

Report and record all clinical incidents to Practice Manager.

Maintain and ensure the effective use of clinical stock levels

3) Communication

Establish and maintain effective working relationships with individuals and other health care partnerships.

To communicate effectively using a variety of communications skills: verbal, & non-verbal, written and electronic, with a range of individuals and organisations within the NHS.

Make all reasonable attempts to overcome any barriers to understanding that may occur, giving due consideration to ethnicity, language, educational ability, barriers caused by illness/distress etc. which may adversely affect communication.

Assess individual communication needs and understanding for informed consent.

Working with interpreters [link workers] for non-English speaking patients.

4) Education, Training & Research

To take responsibility for own professional development undertaking training for specific clinical tasks

Participate in clinical audit

Participate in research programmes as appropriate.

Participate in the development and implementation of standards and audit activities.

Attend all mandatory training courses and the updates and any study days as appropriate to the post

Attend performance and development reviews with your line manager.

General Duties:

The Post Holder may be required to work additional hours to cover holidays and sickness.

Maintaining regular consistent attendance, punctuality, personal appearance and adherence to relevant health and safety procedures.

To attend all statutory and mandatory training courses and any courses specific to this role as discussed with the line manager.

To be available for staff meetings and meetings with management.

To have a good understanding and follow company policies and procedures.

Establish and maintain effective working relationships with co-workers and the general public.

Attend performance and development reviews with your line manager.

Job description

Job responsibilities

The postholder will work as a member of the Health Care Team offering directed treatments to meet the needs of patients under indirect supervision of the Registered Practice Nurse and or General Practitioner.

The following list serves to illustrate the scope and responsibilities of the post and is not intended to be exclusive.

Main duties and responsibilities:

1) Clinical

To provide high quality patient care

To work as a supervised member of the health care team, performing delegated nursing duties, for example:

Venepuncture

Injections ie, Flu

Urine testing

Blood pressure monitoring

Room stocking.

Patient recall

Smoking cessation

Any other duties assigned to this role

Identified areas for Training will also be provided

Please note this list is not exhaustive.

Ensure that the care given meets the requirements of local and national guidelines, policies and standards including the Quality Outcome Framework (QoF)

Trained in Basic Life Support.

Promote & participate in maintaining a safe comfortable & therapeutic environment.

Involved in team discussions to ensure best practice

Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified

2) Administration

To maintain accurate records and data on Treatment Room activities in a timely fashion using EMIS clinical system.

To work as an effective team member and promote a multi-agency collaborative approach to health care.

Maintain the established reporting documentation and communication system to ensure efficient evaluation and monitoring.

Report and record all clinical incidents to Practice Manager.

Maintain and ensure the effective use of clinical stock levels

3) Communication

Establish and maintain effective working relationships with individuals and other health care partnerships.

To communicate effectively using a variety of communications skills: verbal, & non-verbal, written and electronic, with a range of individuals and organisations within the NHS.

Make all reasonable attempts to overcome any barriers to understanding that may occur, giving due consideration to ethnicity, language, educational ability, barriers caused by illness/distress etc. which may adversely affect communication.

Assess individual communication needs and understanding for informed consent.

Working with interpreters [link workers] for non-English speaking patients.

4) Education, Training & Research

To take responsibility for own professional development undertaking training for specific clinical tasks

Participate in clinical audit

Participate in research programmes as appropriate.

Participate in the development and implementation of standards and audit activities.

Attend all mandatory training courses and the updates and any study days as appropriate to the post

Attend performance and development reviews with your line manager.

General Duties:

The Post Holder may be required to work additional hours to cover holidays and sickness.

Maintaining regular consistent attendance, punctuality, personal appearance and adherence to relevant health and safety procedures.

To attend all statutory and mandatory training courses and any courses specific to this role as discussed with the line manager.

To be available for staff meetings and meetings with management.

To have a good understanding and follow company policies and procedures.

Establish and maintain effective working relationships with co-workers and the general public.

Attend performance and development reviews with your line manager.

Person Specification

Experience

Desirable

  • Experience of working in a GP Practice

Qualifications

Essential

  • Phlebotomy Training Certificate or evidence of previous experience
  • Educated to GCSE level A* - D or equivalent in Mathematics & English
  • Willingness to complete further training to complement and support specified role

Desirable

  • Level 2 NVQ/QCF or equivalent in healthcare or customer service-related subject
  • Demonstrable experience of working in a health care setting or customer service focused role
  • Evidence of complying with legislation, policies and procedures
  • Evidence of ability to work under pressure whilst ensuring that patients are your priority
  • Experience of basic computer skills including Microsoft Office packages
Person Specification

Experience

Desirable

  • Experience of working in a GP Practice

Qualifications

Essential

  • Phlebotomy Training Certificate or evidence of previous experience
  • Educated to GCSE level A* - D or equivalent in Mathematics & English
  • Willingness to complete further training to complement and support specified role

Desirable

  • Level 2 NVQ/QCF or equivalent in healthcare or customer service-related subject
  • Demonstrable experience of working in a health care setting or customer service focused role
  • Evidence of complying with legislation, policies and procedures
  • Evidence of ability to work under pressure whilst ensuring that patients are your priority
  • Experience of basic computer skills including Microsoft Office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Broseley Medical Practice

Address

Bridgnorth Road

Broseley

Shropshire

TF12 5EL


Employer's website

https://www.broseleymedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Broseley Medical Practice

Address

Bridgnorth Road

Broseley

Shropshire

TF12 5EL


Employer's website

https://www.broseleymedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Nina Wakenell

nina.wakenell@nhs.net

01952883232

Details

Date posted

11 June 2025

Pay scheme

Other

Salary

Depending on experience Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1638-25-0000

Job locations

Bridgnorth Road

Broseley

Shropshire

TF12 5EL


Supporting documents

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