Chief Executive Officer

Job description

Job responsibilities

Chief Executive Officer

Job Description

Accountable to: Holderness Health Partnership

Reports to: Management Board, the Chair of the Management Board provides direct line management and mentoring to the CEO

Responsible for: Senior Management Team and Personal Assistant

Role Purpose:

Responsible for the overall leadership and strategic direction of the Practice, ensuring the delivery of high-quality, safe, and sustainable primary care services in line with the NHS Long Term Plan and local priorities set by the Integrated Care Board.

Ensuring the provision of clear, timely and accurate information, intelligence, and advice to the Management Board to enable informed decision making.

Responsible in ensuring the practice remains responsive to patient needs while meeting contractual, regulatory and quality standards.

Supports the long-term health of the local population by leading the practice through ongoing transformation, embedding prevention, early intervention and integrated models of care.

Working in partnership with GP Partners, clinical leaders, the Senior Management Team, and staff to translate national and system priorities into effective local delivery.

Strategic Leadership:

Develop, in association with the Management Board, the organisational strategic plan of the Practice and Primary Care Network through business planning and development, delivering on agreed objectives and strategic priorities which reflects the practice vision and takes account of current and future national and local strategy, including the development of the practices Clinical Research Strategy and Neighbourhood Strategy.

Provide critical analysis of performance data, both financial and non-financial, using this to develop ongoing strategic aims.

Provide reporting systems for organisational and management analysis.

Monitor and review all clinical aspects of the GMS contract and other contracts held by the Practice and Primary Care Network, ensuring all statutory and contractual responsibilities are maintained. Provide support to clinicians and other staff to achieve maximum performance against all GMS contract/other contracts criteria.

Lead the strategic direction of the Partnership model and management of practice ownership to support incoming and outgoing Partners.

Advise and liaise with the GP Partners on all matters of capital expenditure planning.

Build effective working partnerships with key partners and stakeholders, maximising the opportunity to work collaboratively across the system to address current health needs, operational challenges with a focus on continuous quality improvement.

Working in partnership with the PCN Clinical Director, provide strategic managerial leadership and support for PCN contractual and developmental requirements.

Work closely with Clinical Leads, GP Partners, SMT, and key stakeholders to ensure that Holderness Health maintains and enhances its role as an innovative practice maintaining the high-quality delivery of services for our communities of practice.

Develop and support the Senior Management Team, ensuring the collective leadership of high-quality services for patients to achieve both performance and strategic goals.

Develop a future proof estates strategy for the changing primary care landscape.

Develop a future proof CQC strategy.

Analyse problematic situations and occurrences and develop solutions that ensure Holderness Health's ongoing stability and continued growth.

Develop and maintain an in-depth knowledge of primary care.

Maximise and deliver on funding opportunities.

Assume responsibility during and following any major event ensuring that recovery is prompt and complete in line with the practice Business Continuity Plan.

Provide compassionate leadership and role model exemplary behaviour that inspires and empowers staff to deliver high quality care.

Management of Communications:

Maintain and develop an effective communications strategy both internally for staff and partners, and externally for stakeholders.

Ensure effective working relationships with external organisations to encourage and foster good working relationships.

Promote good relationships between staff and patients encouraging feedback from patients.

Ensure effective communication channels are in place to provide regular information to patients on the services available to them

Respond to patients and the public to ensure high quality and accessible services that are responsive, effective, well-led and timely.

Undertake all Partnership Secretary responsibilities as per the Partnership Agreement

Champion a culture of openness, accountability, and equality of opportunity at all levels, ensuring there is a culture of colleagues raising concerns.

Quality and Safe Patient Care:

Develop our culture of continuous improvement alongside the right systems, processes and structures to deliver high quality healthcare.

Provide the right conditions to improve patient safety and experience, clinical outcomes and the quality of services.

Corporate and Clinical Governance:

Ensure the board receives the advice and information necessary to perform its duties, including legal requirements in relation to all key aspects of clinical activities, financial assets and people.

Ensure there are appropriate and effective systems in place across services to achieve compliance with the requirements of clinical governance and of safe standards of patient care, and that all standards set by statutory regulators and other relevant bodies are implemented by the Management Board and Senior Management Team.

Develop a risk register and risk management framework, in which patient safety is paramount and through which standards of patient care are evaluated and improved.

Initiate and develop management policies and procedures to meet the management and administrative criteria for the current and future quality agenda in the GP contract and Primary Care Network Contract.

Initiate and develop management policies and procedures to deliver continuous quality improvement in the services provided to our patients.

Have overall accountability for all aspects of risk management in clinical and administrative areas.

Manage and maintain the Risk Register.

Have overall accountability for the Office for National Statistics (ONS) Survey.

Have overall accountability for the Data Security & Protection Annual Toolkit.

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.

This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

Holderness Health is an inclusive organisation that strikes to take on board different perspectives. We encourage applications from communities that are underrepresented. We are committed to treating all candidates equally, regardless of sex, gender, identify, sexual orientation, marital status, age, disability, race, colour, ethnic or national original, religion, political beliefs or membership or non-membership of a Trade Union.

We are creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all colleagues are recognised and valued.

We aim to employ a workforce which is as representative as possible of our local population.

Person Specification

Additional Criteria

Essential

• Be committed to equality, diversity and inclusivity.

Qualifications

Essential

• Educated to degree level or equivalent.
• Evidence of relevant continuous professional and managerial development.

Desirable

• Leadership qualification.

Experience

Essential

• Experience operating at a senior level within complex or at scale primary care settings, community services or wider public sector environments.
• Operated at a senior level and experience of working with a Management Board.
• Successfully leading, influencing and motivating large teams.
• Leading a culture of continuous improvement that harnesses quality improvement with value for money and efficiency through service delivery development.
• Experience of organisational growth, change management, capacity planning and translating organisational strategy into operational objectives.
• Experience of contributing to long term sustainability planning, aligned to the NHS changing landscape.
• Ability to influence a wide range of internal and external stakeholders to bring about change and service improvement.
• Experience of leading multi-disciplinary operations across multi-sites.
• Ability to support and provide oversight to a strong senior leadership team.
• Demonstrable experience in governance, regulatory compliance and risk management with successful business case creation and project management skills.
• Ability to strengthen organisational frameworks and partnership documentation.
• Experience of operating in a c. £11m turnover organisation.
• Strong business and commercial acumen to identify new opportunities to increase income streams.
• Collaborative leadership style with a balanced and adaptable communication style.

Desirable

• Awareness of national primary care policy and changing expectations.
• Understanding of the NHS Health Social Care system and CQC compliance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Holderness Health

1501 Hedon Road

Hull

HU9 5NX

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)